Role Description A Senior UX Researcher I leads a team's understanding of user behaviours, needs and motivations. She/he leads the UX Research strategy for a business or product line. She/he is an expert user of a number of research and testing methodologies. She/he informally mentors other researchers. Responsibilities - Customer (or User) Focus - Gathers, evaluates and has a solid understanding of customer use cases. - Maintains close links with UX Designers, ensuring that user feedback and testing are fed into the design process. - Aligns/coaches the team to ensure customer needs are met. - Shares research findings with the organisation. - Understands competitors and regulatory environment. - Segments markets and understands needs of those sub-segments in greater detail. - Creative Problem Solving - Identifies if we are addressing the right problem with a thorough analysis of the brief. - Presents research learnings to stakeholders to guide future projects. - Collaboratively analyses the results of research to recommend solutions. - Independently identifies different research solutions. - Works with designers to iterate and test solution. - Considers the problem from a number of angles. - Practices and facilitates reflection as part of the research process. - Product Design - Leads the User-centred research process, mentoring juniors where needed. - Applies a number of UX Research techniques. - Creates research documentation and analysis outputs. - Works with UX Designer to define structure and layout of the product. - Works with Visual Designer to define the visual identity of products. - Data Driven Analysis & Testing - Regularly tests design work with users in partnership with UX Design team. - Proactively uses data to establish key metrics for projects. - Iterates research methods based on testing and data analysis. - Summarises data from analytics packages, customer insight or other sources to understand context of research work. - Uses data to inform testing future strategy. - Identifies gaps where data is needed and works with business to fill them. - Technical Skills - Uses relevant tools for research analysis. - Understands the nuances of researching in different contexts (remote / in person / unmoderated / moderated). - Has an excellent knowledge of the tech stack of the organisation. - Mentors junior researchers in technical skills. - Uses research software (Qualtics, Lookback, Usertesting.com) to expert level. - Builds good working relationships with tech teams. Qualifications - Suggested Minimum Years of Experience: 6-8 years - Education to Qualify: Bachelors or Masters degree in a design subject (Psychology, UX, HCI, Product Design, Design, Graphic Design, etc discipline) is preferred, but not required. Benefits - We know your well-being and happiness are key to a long and successful career. - We are delighted to offer country specific benefits. Company Description We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

Role Description Are you a behavioral researcher or strategist ready to use your expertise to tackle some of the world’s toughest challenges? Join Appleseed and create lasting social and environmental impact in communities across the globe. This is a remote position with travel required. You may be based anywhere. Appleseed is building a core team of seasoned behavioral strategists who are also skilled researchers and client partners. This is not an academic or theoretical role: our consultants deliver B2B client services, leading field-driven research and crafting human-centered strategies that stick. We work only with nonprofits and funders fighting poverty and protecting the planet. This role requires behavioral insight, leadership & storytelling ability, and a deep commitment to continuous learning. We are seeking to fill a full-time core team role with significant ownership and influence in shaping Appleseed’s craft and culture. All full-time hires begin with a ~4-month freelance project to explore mutual fit from both sides. We are also open to exceptional candidates who prefer ongoing project-based work, rather than joining the core team full-time. - Freelance Project Fees: $20,000–$22,000 per project (travel covered separately) - Core Team Salary Range: $87,000–$122,000 (growth potential to >​$152,000) - Work Week: 4-day week; Thursdays off Benefits include flexible work location and schedule, 178 annual workdays vs. global average of 225–244, paid international travel, and stipends for workspace and professional development. Feel free to apply even if you are not immediately available — strong candidates are kept on file and contacted when the right project comes up. Qualifications - Senior behavioral specialists with analytical sharpness, strong communication, and field fluency. - Experience in roles such as communications strategist, narrative strategist, behavioral or UX researcher, or co-founder of a startup. - Proven strength in field-based research, behavioral diagnosis and strategy, or storytelling. Requirements - Apply behavioral frameworks to real-world problems in clear, actionable ways. - Lead research in unpredictable, low-resource contexts with composure and agility. - Diagnose root causes and craft strategic recommendations that land. - Turn messy insights into crisp, persuasive narratives clients can rally around. - Manage and build trust with clients as true partners. - Work independently and collaboratively across time zones. - Adapt quickly, lead calmly under stress, and foster team resilience. - Give and receive feedback openly. Benefits - Flexible work location and schedule. - 178 annual workdays vs. global average of 225–244. - Paid international travel. - Stipends for workspace and professional development. Company Description Appleseed is a behavioral agency for global development. We are obsessed with one big problem across the sector: important solutions failing to stick. Our clients are fighting to end poverty or protect the planet. When they struggle to engage people or drive uptake of a service, product, or idea, they put us on the case. Appleseed consultants dive deep — taking an ethnographic approach to investigate the challenge and uncover human insights. Then we help our clients design accordingly and bring about changes required for impact. - Field-based work that is meaningful, challenging, and real. - A small, candid, curious team with high standards and low ego. - Real ownership and client partnership from day one. - A flexible, learning-rich culture that prizes rigor and honesty.

Role Description SAOTA and ARRCC are seeking a highly curious, technically minded and design-sensitive Senior Architectural Researcher to join our Resource Centre team. This role is ideal for an architect or architectural professional who is passionate about materials, systems, technology, innovation, and design research. You will play a pivotal role in supporting our project teams by investigating cutting-edge architectural solutions, emerging technologies, global precedents, regional design considerations, and material innovations from around the world. As a trusted research partner to our architects and designers, you will help uncover solutions to complex project challenges while contributing to the ongoing development of SAOTA and ARRCC's world-class architectural library and resource centre. What You'll Do - Architectural & Technical Research - Research the latest architectural materials, technologies, products, and systems in response to project requirements and design team enquiries. - Develop innovative and globally informed solutions to architectural challenges. - Assess and communicate the technical characteristics, limitations, and opportunities of products and systems. - Provide informed guidance and recommendations to project teams. - Thrive in a fast-paced environment where multiple research requests and deadlines may run concurrently. - Topic-Based Research - Conduct focused research on architectural topics and trends. - Synthesize complex information into clear, actionable insights for project teams. - Project-Specific Research - Undertake detailed research aligned to project briefs and design requirements. - Investigate project-specific topics including: - Materials and product solutions - Regional and cultural context - Vernacular architecture - Design guidelines and regulations - International precedents and case studies - Architectural systems and technologies - AI-Enhanced Research - Leverage approved AI tools including Copilot, ChatGPT, Claude and future platforms to enhance research efficiency and output. - Critically evaluate, verify, and cross-check AI-generated information for accuracy and relevance before distribution. - Continuously explore emerging AI technologies and how they can strengthen architectural research practices. - Architectural Trends & Knowledge Sharing - Stay informed on global architectural trends, publications, innovations, and industry developments. - Proactively share relevant insights, new technologies, material innovations, and system solutions with architectural teams. - Act as a knowledge hub for design and technical innovation within the practice. - Resource Centre & Library Development - Curate architectural samples, products, materials, and technical information for inclusion in the SAOTA-ARRCC library. - Contribute to the ongoing refinement and development of both the physical and digital Resource Centre. - Demonstrate strong aesthetic judgment when evaluating materials, products, and systems for inclusion. - Maintain an in-depth understanding of products and systems housed within the library. - Supplier & Industry Engagement - Help establish and maintain a network of SAOTA-approved manufacturers, suppliers, and specialists in strategic regions around the world. - Evaluate products and systems based on quality, suitability, technical performance, and alignment with the SAOTA-ARRCC design aesthetic. - Engage with specialists, manufacturers, and suppliers to gather relevant information and technical expertise. - Represent the Resource Centre and SAOTA-ARRCC professionally in all external interactions. - Design Guidance & Support - Apply strong architectural and aesthetic judgment when recommending materials, systems, and product solutions. - Support project teams through research-driven design considerations and recommendations. Qualifications - Architectural qualification. - Minimum 3 years' relevant experience advantageous. - Technical knowledge of architectural materials and specification processes. - Strong understanding of architectural elements, construction systems, technologies, and their applications. - Ability to accurately interpret briefs, instructions, and research requests. - Excellent attention to detail and ability to work within established systems and document templates. - Strong written and verbal communication skills with fluent English proficiency. - Ability to work effectively both remotely and from the Resource Centre. - Reliable uncapped internet connection with a minimum speed of 20Mbps upload/download. Advantageous Experience - Experience using AI tools for architectural research and information synthesis. - Previous experience working with architectural libraries, resource centres, or knowledge management systems. - Previous experience working within SAOTA. Behavioural Criteria - Passionate About Design & Materials - Research-Driven & Resourceful - Technically Curious - Innovative & Future-Focused - Professional & Collaborative - Accountable & Self-Motivated - Discreet & Trustworthy Benefits - This is a unique opportunity to sit at the intersection of architecture, research, technology, innovation, and design excellence. - Your work will directly influence projects across the globe, helping shape some of the world's most prestigious residential, hospitality, and mixed-use developments. - If you're passionate about architectural discovery, global design trends, new technologies, and helping world-class designers create extraordinary spaces, we'd love to hear from you.

• Identify gaps in usability and proactively drive improvements. • Conduct competitive research and audits for actionable recommendations. • Partner with product managers and designers on user flows and interactions. • Synthesize user feedback and data to identify pain points. • Drive UX consistency through design systems and best practices. • Support usability testing and define hypotheses.