Darkroom logo
Darkroom

We fuel growth for the world's best brands.

Retention Associate

Location

Brazil

Posted

5 days ago

Salary

0

Seniority

Mid Level

Bachelor Degree2 yrs expEnglish

Job Description

Retention Associate

Darkroom

• Work directly with a Retention Marketing Manager to execute data-driven email and SMS strategies for our DTC/e-commerce clients. • On a daily basis, you will execute tasks for clients including writing, proofing, and scheduling email and SMS campaigns. • You’ll work directly with clients to manage the revision and approval process of their emails and SMS messages • On a monthly basis, you’ll develop creative campaign concepts for your client's retention marketing calendars. • You’ll work directly with our in-house design team to develop the design approach, ensuring the design vision for campaigns and flows comes to live, and managing the revision and approval process for client emails. • You’ll produce the copy for your campaign concepts and work directly with the client to gain approval on briefs before sending them to our in-house designers. • Driven and enjoy coming to the team and clients with new retention marketing ideas. • Execute automation/flow logic set-up, pop-up builds, and app integrations.

Job Requirements

  • 2-4 years of work experience in digital marketing, copywriting, growth marketing, e-commerce, etc.
  • Past experience working at an agency or working with multiple clients in a fast-paced environment.
  • Experience working with Klaviyo or similar email service providers.
  • Enthusiastic, passionate, and creative; thrives on thinking outside of the box to create new best-in-class customer experiences.
  • Excellent verbal and written communication and presentation skills, plus the ability to clearly articulate and express complex and sometimes technical ideas to a wide variety of people and groups at any level.

Benefits

  • Unlimited PTO + Local holidays (Relevant to your hub): Rebooting is part of the work. Take the time you need to stay sharp.
  • Remote-First Culture: Many roles are fully remote. Employees based in or near our New York or Lisbon HQs are expected to work hybrid with weekly in-office time. Hub locations include Brazil and Spain.
  • Parental Leave: Flexible parental leave to support new parents during this important transition.
  • Growth: Our interdisciplinary model gives every Darkroomer exposure far beyond their core role. Grow your skills, expand your influence, and stay at the forefront of the industry.

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