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Highmark Health

Creating remarkable health experiences, freeing people to be their best.

Clindoc Systems Analyst

Systems EngineerSystems EngineerFull TimeRemoteSeniorTeam 10,001+Since 1852H1B SponsorCompany SiteLinkedIn

Location

Louisiana + 4 moreAll locations: Louisiana | North Carolina | Maryland | Pennsylvania | Washington

Posted

5 days ago

Salary

$68.4K - $105.9K / year

Seniority

Senior

Associate Degree3 yrs expExperience acceptedEnglish

Job Description

Clindoc Systems Analyst

Highmark Health

• Plans, designs/builds, tests, implements, and supports the needs of Epic Clindoc software. • Analyzes and determines system requirements and specifications. • Performs and documents workflow analysis while evaluating user experience. • Supports and maintains environments or applications using domain knowledge. • Creates and maintains documentation and training materials regarding the implementation of applications. • Using knowledge of Epic, configures changes within the Epic environments to provide standardized, comprehensive workflows. • Corrects issues, conducts routine maintenance, updates systems with new functionality to meet the end user's needs, and implements new technologies. • Provides guidance and support to end-users to enhance the use of Epic, and offers solutions to resolve end-user system issues. • Contributes to and manages small to medium projects independently. • Updates stakeholders as appropriate on a timely basis regarding progress on assigned tasks, projects, and issues. • Conducts problem-solving and root cause analysis to resolve routine to moderately complex problems. • Identifies solutions and completes documentation.

Job Requirements

  • Required 3 years of systems administration experience within one or more Epic modules.
  • Preferred 3 years of experience in the healthcare industry with Epic Clinical Documentation (Clindoc)
  • Ability to handle analysis, design, system configuration and testing tasks at basic to moderate levels of complexity
  • Excellent customer service skills
  • Uses critical thinking skills for assigned tasks
  • Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal teamwork.
  • Strong organizational skills in managing priorities
  • Demonstrates knowledge of project management principles as they relate to assigned tasks
  • Required Epic Application Certification within 6 months.
  • Preferred None

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