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Gentiva logo
Gentiva

Gentiva is a combined palliative, family hospice, and personal care provider. Formerly part of Kindred at Home’s personal care, family hospice, and palliative divisions, the team

IT VMO – Business Analyst

Financial Planning and AnalysisFinancial Planning and AnalysisOtherRemote

Location

United States

Posted

115 days ago

Salary

0

No structured requirement data.

Job Description

IT VMO – Business Analyst

Gentiva

The IT VMO – Business Analyst is a critical resource within the IT Vendor Management Office, leveraging specialized expertise (initially focused on Telecommunications and Circuits) to drive continuous improvement, optimize vendor performance, and achieve measurable cost efficiencies across the IT vendor landscape. This role works transversally across the organization, acting as a specialized support layer for VMO-led projects and engagements where complex vendor management, financial analysis, or deep technical domain knowledge (e.g., telecom) is required. Act as an internal VMO subject matter expert for complex vendor engagements, primarily focusing on Telephony and Circuit vendors. Serve as the internal point of contact and VMO escalation manager for performance and contractual issues specific to Telephony and Circuit vendors. Collaborate with internal stakeholders (e.g., IT Towers, Legal/Real Estate) to identify and resolve vendor-related process bottlenecks impacting service delivery. Contribute to the IT VMO's oversight of key vendor relationships by monitoring and reporting on vendor performance. Lead targeted cost optimization initiatives within the VMO framework. Develop and maintain a robust, centralized asset inventory (initially focused on telephony and circuit assets). Support the integration of detailed financial data from key vendor relationships into overall IT cost management and forecasting frameworks. Identify, analyze, and document opportunities for process improvements across the entire vendor lifecycle. Work collaboratively with internal IT teams and Procurement to implement streamlined VMO processes and best practices. Function as a flexible, specialized resource for the IT Business Solution team and VMO Manager. Act as a liaison between IT VMO, IT Infrastructure, Finance, Procurement, and other IT Towers. Participate in Quarterly Business Reviews (QBRs) and Management Operating Reviews (MORs) for key vendors.

Job Requirements

  • Bachelor’s or Associate’s degree in Computer Science or equivalent work experience
  • 4-6 years of experience as an analyst supporting financial and/or Payroll/HR systems
  • Proven knowledge of computer systems, applications, development, and testing methodologies
  • Strong business knowledge with ability to conceptualize and convert processes into computer applications
  • Excellent interpersonal, verbal, and written communication skills
  • Ability to work independently and effectively with all levels of the organization
  • Ability to work under stress and respond quickly to changing priorities
  • Logical and analytical thinking with strong problem-solving skills
  • Attention to detail and ability to multi-task and prioritize projects
  • Knowledge of project management processes and execution
  • Ability to model business processes and support design of new computer systems
  • Strong knowledge of clinical systems used in the division
  • Fluent in English with consistent attendance
  • PMP Certification
  • Travel availability as required

Benefits

  • Competitive Pay
  • 401(k) with Company Match
  • Career Advancement Opportunities
  • National & Local Recognition Programs
  • Teammate Assistance Fund
  • Medical, Dental, Vision Insurance
  • Mileage Reimbursement or Fleet Vehicle Program
  • Generous Paid Time Off + 7 Paid Holidays
  • Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)
  • Education Support & Tuition Assistance
  • Free Continuing Education Units (CEUs)
  • Company-paid Life & Long-Term Disability Insurance
  • Voluntary Benefits (Pet, Critical Illness, Accident, LTC)

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