• Serve as the first point of contact for employee technology support requests through the helpdesk system • Respond to, prioritize, and triage tickets within defined SLA expectations • Troubleshoot and resolve hardware, software, and connectivity issues for end users • Own issues through resolution or escalate to senior technical resources with complete documentation of troubleshooting steps • Set up, configure, and provision employee devices including laptops, mobile devices, and peripherals • Support new hire onboarding by ensuring timely device setup, system access, and software provisioning • Support employee offboarding, including device collection and access deprovisioning • Maintain accurate hardware inventory and reconcile assets against active employees on a regular basis • Coordinate device orders, shipping, returns, and overall hardware lifecycle management • Maintain technology vendor registry including contracts, renewals, pricing, and key contacts • Contribute to and maintain technology SOPs, documentation, and knowledge base articles; review quarterly for accuracy • Coordinate with internal technical resources to resolve escalated issues and track progress through resolution • Research ISP options for office locations and support setup coordination when needed • Track recurring issues and identify opportunities for process or documentation improvements • Support additional onboarding/offboarding administrative tasks as needed

Role Description The Senior Credit Underwriter is responsible for leading complex credit underwriting activities while serving as a trusted advisor to the Chief Lending Officer. This role provides expertise in Non-QM mortgage lending, evaluates complex borrower scenarios, structures credit solutions, and supports sound lending decisions that balance risk and business objectives. In addition to underwriting, the role oversees underwriting teams, mentors junior underwriters, drives process improvements, and collaborates cross-functionally to improve credit quality, operational efficiency, and funded loan volume. Qualifications - Bachelor's, Associate's, or equivalent degree. - 10+ years of progressive underwriting experience in non-QM mortgage lending. Requirements - 10+ years of progressive underwriting experience in Non-QM residential mortgage lending. - Proven expertise in credit analysis, risk assessment, and loan structuring, with the ability to evaluate complex borrower scenarios and develop viable lending solutions. - Strong knowledge of Non-QM loan products, including DSCR, Bank Statement, Asset Depletion, Foreign National, ITIN, and other alternative documentation programs. - Experience interpreting credit policies, underwriting guidelines, and applicable mortgage regulations (e.g., ATR/QM, TRID, RESPA, TILA), with the ability to make sound, consistent credit decisions. - Stable, reliable internet connection. - Professional and dedicated remote working setup. Benefits - $75,000-$100,000 annually. - Paid Time Off (PTO). - Fully remote — work from wherever you do your best work!

Role Description The Regional Superintendent is one of the most important leadership roles at the KIPP Foundation. This person is directly accountable for performance of a portfolio of KIPP regions, and their primary lens is always instructional. Student learning outcomes are the center of gravity for this role, and everything the Regional Superintendent does is ultimately in service of ensuring that every school in their portfolio is delivering a meaningful, high-quality education for kids. - Responsible for the performance of every region in their portfolio. - Drives results through the Executive Directors they support and supervise. - Ensures Executive Directors have the content knowledge, skills, and systems to effectively manage and develop their Chief Academic and Chief Schools Officers. - Identifies where regional performance is falling short and builds clear action plans rooted in the habits and systems that drive school improvement. - Operates within the instructional vision set by the Chief Schools Officer and within the framework of the One KIPP strategy. Qualifications - 15+ years of progressive experience in education leadership, including direct experience as an Executive Director, Superintendent, or CEO of a school system or education nonprofit. - Demonstrated record of improving student outcomes at scale, including direct accountability for academic performance across multiple schools or regions. - Proven ability to coach and develop senior leaders — ideally Executive Directors or equivalent — with measurable impact on their performance. - Strong track record of navigating complex stakeholder environments, including governance structures, executive teams, and board-level accountability. - Demonstrated change leadership experience at a systems level, including restructuring, strategy pivots, or major program redesign while maintaining team culture. - Strong financial and operational fluency; experience overseeing complex budgets and operating models. - Experience in K-12 education strongly preferred. Requirements - Hold Executive Directors accountable for performance against anchor metrics. - Serve as the primary vehicle for evaluating KIPP Executive Directors and managing their performance. - Build Executive Director capacity to hold their own leadership teams accountable for academic outcomes. - Manage excellent execution of a cross-functional pod team. - Monitor results across anchor measures for all regions in the portfolio and intervene when performance falls short. - Provide guidance to Executive Directors on operational and organizational matters. - Identify cross-regional patterns, scaling effective practices and addressing systemic gaps. Benefits - 25 holidays plus 18 additional flexible PTO days (flexible PTO increases to 23 days for years 3 and 4 and to 28 days for years 5+). - 100% paid parental leave. - 100% coverage of the premium for employee and 75% for employee + family’s medical/dental/vision plans. - Wellness benefits such as fitness reimbursements, discounted tickets to theme parks/attractions, backup care support for children and adults/elders, and our employee assistance program. - Finance Security benefits including a 401K retirement plan with 4% match, employer-sponsored legal plans, life/disability insurance, and flexible spending accounts.

• Own technical accounting research and draft memos covering ASC 470 (convertible notes, warrants), ASC 606, ASC 842, stock‑based compensation, accounting for new products, and complex equity and financing transactions • Lead global external audit management for all entities, acting as the primary point of contact with external auditors • Design and implement the internal control framework and drive SOX readiness • Oversee GAAP quality and compliance of the monthly close, identify gaps and exceptions, and uphold high standards within the accounting operations team • Manage multi‑entity, multi‑currency consolidation, intercompany reconciliations, and transfer pricing compliance • Map data flows from the data warehouse to NetSuite, identify gaps, and partner with engineering to automate the close • Build and automate the reconciliation framework between management reporting and GAAP numbers • Deploy AI tools within the accounting function to eliminate manual tasks • Oversee accounting, accounts payable, accounts receivable, and treasury operations teams