• Lead onboarding and implementation projects for new clients, ensuring a smooth and successful transition to the BIS Safety Software platform. • Deliver engaging virtual and/or in-person training sessions tailored to each client's workflows, business processes, and learning needs. • Build trusted relationships with client administrators, project teams, and stakeholders throughout the onboarding journey. • Configure client environments, including training matrices, user setup, and implementation requirements. • Support data migration by helping clients migrate historical training records and data from previous systems into the BIS platform. • Coordinate onboarding timelines by managing training schedules, project milestones, and follow-up meetings to keep implementations on track. • Provide prompt, solution-focused support via phone and email, ensuring clients feel confident throughout their onboarding experience. • Partner with internal teams to resolve implementation challenges and continuously improve the client experience. • Identify opportunities for continuous improvement across onboarding processes, documentation, and educational resources. • Drive successful client adoption, ensuring clients are positioned for long-term success with BIS Safety Software.

• Define end-to-end solution architectures across content management, personalization, search, integrations, marketing technology, and cloud platforms. • Lead the design of modern Sitecore implementations including XM Cloud, Headless Services, JSS, Content Hub, Search, and composable DXP architectures. • Serve as a trusted technical advisor to Marketing, IT, and executive leadership stakeholders. • Lead architecture workshops, discovery sessions, technical assessments, and solution strategy discussions. • Provide technical leadership, mentoring, code review, and governance for development teams. • Remain hands-on by contributing to proof-of-concepts, integrations, technical spikes, and critical development efforts. • Design and implement integrations using APIs, GraphQL, middleware platforms, and cloud-native services. • Partner with sales and account teams during pursuits and strategic client engagements. • Lead requirements synthesis, solution definition, estimates, staffing plans, assumptions, and implementation approaches. • Support RFP responses, proposal creation, and executive proposal presentations.

• Provide technical expertise and support for multi-cloud deals, including data migration, integrations, and complex use cases. • Partner with Sales to uncover customer needs, lead discovery sessions, capture requirements, and deliver tailored demonstrations or Proofs of Concept (POCs). • Own the solution design process, leveraging expertise from subject matter experts and competency/cloud product leads. Craft effective proposals and respond to RFIs/RFPs with business-relevant solutions. • Develop detailed estimates and Rough Order of Magnitude (ROM) documents with clear assumptions. Ensure alignment between solution design and delivery handoff. • Tailor proposals and refine sales messaging to address key deal-closing criteria. Present solutions in collaboration with Sales Directors. • Keep customer needs and goals central to all solutioning efforts, acting as a trusted advisor. • Present complex technical solutions clearly and effectively to both technical and non-technical stakeholders. • Collaborate with Salesforce Partner and Solution Engineers for POC’s and RFP responses for solution approach and partner packs. • Develop and refine pre-sales processes and standards in alignment with the Pre-Sales CoE. • Collaborate with Project Management (PM), Business Analysis (BA), and Solution Architecture CoEs to incorporate best practices into pre-sales activities. • Identify and implement process improvements to enhance efficiency and consistency. • Lead and mentor pre-sales engineers within the practice, focusing on career development and coaching. • Drive continuous improvement initiatives across the Salesforce practice portfolio. • Stay current with new Salesforce platform features, and Salesforce-adjacent technologies (Sales, Service, Marketing Automation, Data, AI), and best practices. • Engage in training and certifications to deepen expertise and support innovation goals.

Role Description Design, plan, and integrate cloud computing, data storage, and virtualization systems. - Provide specific, detailed information for hardware and software selection, cloud service provider selection, implementation techniques, application data migration techniques and tools for the most efficient solution to meet business needs, including present and future capacity requirements. - Research relevant industry standards in cloud computing, data storage, and virtualization technologies including providers, development, deployments, service delivery, data, provisioning, and scaling. - Evaluate and report on new cloud and virtualization technologies to enhance capabilities of cloud-based and data services. - Provide systems engineering activities including: - System Architecting - System Analysis and Design - Interface and Data Architectures - Validation and Verification - System Integration - System Operations - Performance - Collaborate with Business and IT teams to determine which data is available and useful for the project. - Assist in the development of Agile Epics, Features, and User Stories related to cloud and data storage development. - Support Agile teams as a subject matter expert. - Make business recommendations to stakeholders in a clear manner based on architectural best practices. - Communicate regularly with customers, stakeholders, Agile teams, and management. Company Description SAIC® is a premier mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, intelligence, and civilian markets includes secure high-end solutions in mission IT, enterprise IT, engineering services, and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives. - We are approximately 23,000 strong; driven by mission, united by purpose, and inspired by opportunities. - SAIC is an Equal Opportunity Employer. - Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.3 billion. - For more information, visit saic.com . - For ongoing news, please visit our newsroom .