Principal Solution Engineer
Location
United States
Posted
8 days ago
Salary
0
Seniority
Lead
Job Description
Principal Solution Engineer
TELUS Technology
• Provide technical expertise and support for multi-cloud deals, including data migration, integrations, and complex use cases. • Partner with Sales to uncover customer needs, lead discovery sessions, capture requirements, and deliver tailored demonstrations or Proofs of Concept (POCs). • Own the solution design process, leveraging expertise from subject matter experts and competency/cloud product leads. Craft effective proposals and respond to RFIs/RFPs with business-relevant solutions. • Develop detailed estimates and Rough Order of Magnitude (ROM) documents with clear assumptions. Ensure alignment between solution design and delivery handoff. • Tailor proposals and refine sales messaging to address key deal-closing criteria. Present solutions in collaboration with Sales Directors. • Keep customer needs and goals central to all solutioning efforts, acting as a trusted advisor. • Present complex technical solutions clearly and effectively to both technical and non-technical stakeholders. • Collaborate with Salesforce Partner and Solution Engineers for POC’s and RFP responses for solution approach and partner packs. • Develop and refine pre-sales processes and standards in alignment with the Pre-Sales CoE. • Collaborate with Project Management (PM), Business Analysis (BA), and Solution Architecture CoEs to incorporate best practices into pre-sales activities. • Identify and implement process improvements to enhance efficiency and consistency. • Lead and mentor pre-sales engineers within the practice, focusing on career development and coaching. • Drive continuous improvement initiatives across the Salesforce practice portfolio. • Stay current with new Salesforce platform features, and Salesforce-adjacent technologies (Sales, Service, Marketing Automation, Data, AI), and best practices. • Engage in training and certifications to deepen expertise and support innovation goals.
Job Requirements
- 2-4 years in pre-sales roles, with demonstrated leadership in managing pre-sales teams.
- 2-4 years of prior delivery experience on the Salesforce platform.
- Broad exposure to Salesforce implementations, complex solutioning, and estimation.
- At least five Salesforce certifications, including Admin, Consulting, and Architect-level credentials.
Benefits
- At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace.
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