• Lead, coach, and develop a team of Product Specialists responsible for customer onboarding and implementation. • Own team performance, workload allocation, capacity planning, hiring, onboarding, and career development in partnership with the VP of Customer Success. • Define and continuously improve Ediphi's implementation methodology, playbooks, onboarding frameworks, and customer-facing processes. • Build the systems, documentation, and training that enable the team to deliver consistent, high-quality implementations at scale. • Continuously improve implementation processes to reduce time-to-go-live, increase early adoption, and improve customer outcomes. • Partner with Customer Success to ensure a seamless transition from Sales through implementation and into long-term adoption. • Track implementation performance, including time-to-value, adoption, customer health, team capacity, and implementation KPIs, using insights to improve delivery. • Identify implementation risks early, manage escalations, and remove blockers for both customers and the team. • Partner with Product, Engineering, and Data to improve implementation workflows, support product validation efforts, and ensure customer needs are represented. • Travel to customer sites and team events as needed (approximately 20–30%).

• Lead complex, multifaceted client implementations across Bonterra's Case Management product suite and/or Fundraising Solutions • Work with cross-functional teams and nonprofit leadership to design and configure tailored solutions • Architect solutions that meet customer needs—considering staffing, programs, data migration, and integrations • Empower clients with the skills and confidence to own their solution long-term • Lead the technical design and client enablement while balancing client satisfaction with project budgets and timelines • Contribute to broader PS team excellence • Acquire and maintain deep expertise across the full Case Management product suite and/or Fundraising Solutions • Design creative, custom solutions when standard templates don't fit • Conduct thorough discovery to understand client org structure, strategic goals, data needs, existing systems, and migration requirements • Lead technical demonstrations of solutions, translating complex features into language that resonates with specific client requirements and stakeholders • Partner with Project Managers, fellow Implementation Consultants, and Onboarding Consultants to coordinate delivery and ensure quality across multiple concurrent implementations • Develop and maintain trusted relationships with contacts at all levels of the customer organization • Proactively identify and communicate project risks • Maintain accurate project records in Salesforce and Monday.com

• Attain Partners is seeking a Senior Collibra Consultant to lead client-facing Collibra implementation work across data governance, metadata management, data catalog, business glossary, workflow, and stewardship use cases. • This role will be responsible for facilitating discovery and design workshops, translating client requirements into scalable Collibra solution designs, configuring and developing platform capabilities, and coaching client stakeholders so they can successfully adopt and sustain the solution. • The ideal candidate is both technically strong and highly consultative, with the ability to communicate clearly with business users, data stewards, governance leaders, technical teams, and executives. • This role requires strong soft skills, client presence, documentation discipline, and the ability to teach clients while also leading hands-on Collibra development.

Ready to join a team that’s all in? At Imprivata, we deliver unified access and security management programs that eliminate friction, empowering healthcare and mission-critical organizations to work smarter, faster, and more securely. We believe work can be more than a job or task—it’s a collective spirit; the type that emboldens creativity, embraces challenge, and fosters excitement. We are constantly raising the bar on what’s possible, owning the outcome of our triumphs and trials, staying nimble amidst change, and cultivating an environment where we win together. Here, your ideas matter, your differences are celebrated, and your work drives real results—for your career, your teammates, and our customers. When you join Imprivata, you embark on a shared journey of ambition and growth. We’re committed to building an inclusive workplace where everyone feels valued and supported. If you’re looking for a place to match your passion with purpose—and where every day you can make an impact—you’ll find it her We are seeking an Implementation Engineer to join our team for remote opportunity out of the United Kingdom. Job Summary The Implementation Engineer is responsible for post-sales planning and execution of software implementations for customers. This role applies both technical expertise and project management skills to successfully deliver the company's software solutions and ensure high levels of customer satisfaction. As this is a customer-facing role supporting French-speaking customers and partners, native-level fluency in French (written and spoken) is required. Strong English communication skills are essential, and additional European language skills, such as German, are considered an advantage. The Implementation Engineer is a key contributor to the development and continuous improvement of the company's deployment methodologies and implementation best practices. The role also works closely with channel partners throughout software implementations to facilitate knowledge transfer, deliver technical training, and enable partners to successfully deploy and support the company's solutions independently. Duties and Responsibilities - Provide technical environment assessment and a detailed solution output for team members to execute on. - Own the customer implementation lifecycle from customers based on execution of assigned project tasks. This includes installing Imprivata products, testing, and managing the project through end user deployment. - Contribute to the creation & maintenance of project and process related 'best practice' methodologies, training and documentation. - Act as a solutions specialist in the Imprivata product line and comprehend how we integrate with various technologies. (Citrix, VDI, AutoIT, etc). - Assist with maintaining a repository of current Imprivata product solutions and offerings that will be used by the PMO to efficiently drive projects. - Assist with training for internal technical initiatives. This includes development of Technical Collateral, Field Workshops, and best practices to drive standardization and repeatable processes. - Assist with advanced level training to both customers and channel partners on Imprivata’s products. - Work closely with the Implementation Technical Engineer Manager to ensure technical aptitude amongst team members and continued personnel growth. - Other duties as assigned and required. Qualifications - Bachelor's degree in Business, Computer Science, Engineering, or a related discipline, or equivalent relevant experience. - 5+ years of experience implementing enterprise software or custom technology solutions, including client-server applications with direct end-user impact. - 3–5 years of Windows administration experience with the ability to independently troubleshoot technical issues. - Native-level fluency in French (written and spoken) is required. Strong English communication skills are essential. Advanced German language skills are preferred. - Working knowledge of Imprivata solutions (EAM, MFA, PAS, MAM) is preferred. - Experience with enterprise healthcare technologies, including Electronic Medical Records (e.g., Epic, Cerner, MEDITECH), virtualization platforms (e.g., Citrix, VMware, Hyper-V, Nutanix), Mobile Device Management (MDM) solutions, identity and access management technologies (SSO, provisioning, identity governance), and enterprise networking concepts. - Experience working with relational databases (e.g., SQL Server, Oracle, MySQL, PostgreSQL), SQL, stored procedures, and related integration technologies. - Experience with CRM platforms (Salesforce preferred) and basic scripting (e.g., VBScript, JavaScript, or AutoIT). - Experience implementing enterprise applications within healthcare is strongly preferred; experience in banking or manufacturing environments is also valued. - Strong communication, customer consulting, leadership, analytical, project management, and problem-solving skills, with the ability to estimate, plan, execute, and deliver complex technical implementations in customer environments. PMP certification is a plus. - Demonstrated ability to work independently, manage competing priorities, deliver customer training, and consistently meet project deadlines while maintaining a customer-focused approach. At Imprivata, we have a top-notch work environment, developmental opportunities, a competitive total rewards package, and the desire to have fun. If you have the skills and qualifications as we have described above, we want to hear from you! Imprivata provides equal employment opportunities, regardless of race, religion, age, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. #LI-SF1 #LI-Remote