Ready to join a team that’s all in? At Imprivata, we deliver unified access and security management programs that eliminate friction, empowering healthcare and mission-critical organizations to work smarter, faster, and more securely. We believe work can be more than a job or task—it’s a collective spirit; the type that emboldens creativity, embraces challenge, and fosters excitement. We are constantly raising the bar on what’s possible, owning the outcome of our triumphs and trials, staying nimble amidst change, and cultivating an environment where we win together. Here, your ideas matter, your differences are celebrated, and your work drives real results—for your career, your teammates, and our customers. When you join Imprivata, you embark on a shared journey of ambition and growth. We’re committed to building an inclusive workplace where everyone feels valued and supported. If you’re looking for a place to match your passion with purpose—and where every day you can make an impact—you’ll find it her We are seeking an Implementation Engineer to join our team for remote opportunity out of the United Kingdom. Job Summary The Implementation Engineer is responsible for post-sales planning and execution of software implementations for customers. This role applies both technical expertise and project management skills to successfully deliver the company's software solutions and ensure high levels of customer satisfaction. As this is a customer-facing role supporting French-speaking customers and partners, native-level fluency in French (written and spoken) is required. Strong English communication skills are essential, and additional European language skills, such as German, are considered an advantage. The Implementation Engineer is a key contributor to the development and continuous improvement of the company's deployment methodologies and implementation best practices. The role also works closely with channel partners throughout software implementations to facilitate knowledge transfer, deliver technical training, and enable partners to successfully deploy and support the company's solutions independently. Duties and Responsibilities - Provide technical environment assessment and a detailed solution output for team members to execute on. - Own the customer implementation lifecycle from customers based on execution of assigned project tasks. This includes installing Imprivata products, testing, and managing the project through end user deployment. - Contribute to the creation & maintenance of project and process related 'best practice' methodologies, training and documentation. - Act as a solutions specialist in the Imprivata product line and comprehend how we integrate with various technologies. (Citrix, VDI, AutoIT, etc). - Assist with maintaining a repository of current Imprivata product solutions and offerings that will be used by the PMO to efficiently drive projects. - Assist with training for internal technical initiatives. This includes development of Technical Collateral, Field Workshops, and best practices to drive standardization and repeatable processes. - Assist with advanced level training to both customers and channel partners on Imprivata’s products. - Work closely with the Implementation Technical Engineer Manager to ensure technical aptitude amongst team members and continued personnel growth. - Other duties as assigned and required. Qualifications - Bachelor's degree in Business, Computer Science, Engineering, or a related discipline, or equivalent relevant experience. - 5+ years of experience implementing enterprise software or custom technology solutions, including client-server applications with direct end-user impact. - 3–5 years of Windows administration experience with the ability to independently troubleshoot technical issues. - Native-level fluency in French (written and spoken) is required. Strong English communication skills are essential. Advanced German language skills are preferred. - Working knowledge of Imprivata solutions (EAM, MFA, PAS, MAM) is preferred. - Experience with enterprise healthcare technologies, including Electronic Medical Records (e.g., Epic, Cerner, MEDITECH), virtualization platforms (e.g., Citrix, VMware, Hyper-V, Nutanix), Mobile Device Management (MDM) solutions, identity and access management technologies (SSO, provisioning, identity governance), and enterprise networking concepts. - Experience working with relational databases (e.g., SQL Server, Oracle, MySQL, PostgreSQL), SQL, stored procedures, and related integration technologies. - Experience with CRM platforms (Salesforce preferred) and basic scripting (e.g., VBScript, JavaScript, or AutoIT). - Experience implementing enterprise applications within healthcare is strongly preferred; experience in banking or manufacturing environments is also valued. - Strong communication, customer consulting, leadership, analytical, project management, and problem-solving skills, with the ability to estimate, plan, execute, and deliver complex technical implementations in customer environments. PMP certification is a plus. - Demonstrated ability to work independently, manage competing priorities, deliver customer training, and consistently meet project deadlines while maintaining a customer-focused approach. At Imprivata, we have a top-notch work environment, developmental opportunities, a competitive total rewards package, and the desire to have fun. If you have the skills and qualifications as we have described above, we want to hear from you! Imprivata provides equal employment opportunities, regardless of race, religion, age, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. #LI-SF1 #LI-Remote

• Own implementation delivery from SOW through Go-Live and early stabilization • Lead data & technical onboarding: manage data acquisition, ingestion, validation, and configuration • Build the playbook: design, refine, and document repeatable implementation processes and artifacts • Partner cross-functionally with Commercial, Product, Engineering, and Data Platform / CTDE teams • Report up to senior leadership on implementation health, risks, and outcomes

• Completing successful implementation for multiple clients/accounts as assigned • Maintaining exceptional customer satisfaction ratings while completing timely and accurate data migration, system configuration and initial training • Ensuring customers are established before transitioning to the Customer Support team for the remainder of their life cycle • Managing internal tools that support implementation with documentation, training and metrics • Troubleshooting and support/escalate issues in the implementation process in order to find a timely and correct solution • Sharing best practices, tips and participate in coaching to help us become a best-in-class implementation department • Maintaining up-to-date information in CRM about implementation status, deliverables and timeline • Supporting additional customer training and creating/updating documentation as needed • Providing backup support for our customer support desk during our high volume periods.

Requisition Number: 2366247 Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. The Optum Bank Treasury Implementation Lead oversees the design, implementation, and integration of treasury capabilities within the Optum Bank core banking platform. This role partners closely with Treasury, Technology, and external vendors-including Finxact, Savana, and payment processors-to enable seamless connectivity across upstream and downstream systems, support real-time event-driven processes, and ensure operational readiness. The position is accountable for end-to-end delivery, including API integrations, architecture alignment, and production readiness across treasury payment functions such as ACH, wires, reconciliation, and liquidity management. This role offers the flexibility to work remotely from anywhere within the U.S. For employees based in the Minneapolis or Washington, D.C. metropolitan areas, in-office presence is required at least four days per week. You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week. Primary Responsibilities: - Lead end-to-end implementation efforts across scoping, planning, design, configuration, testing, and production deployment - Partner with product, technology, and operations teams to define business requirements, workflows, and configuration specifications that support treasury capabilities - Analyze, design, and document API integrations and technical requirements to enable seamless data exchange and system interoperability - Advise stakeholders and implementation partners on treasury management requirements, best practices, and solution alignment to support successful delivery outcomes - Coordinate across cross-functional teams, including technical, functional, and external partner resources, to ensure timely execution of project deliverables - Communicate project status, timelines, risks, and dependencies to stakeholders, ensuring transparency, alignment, and proactive issue resolution throughout the implementation lifecycle You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: - 4+ years of experience in implementation, project delivery, or business systems roles - Experience in financial services, banking, or treasury-related environments - Proven exposure to API-based integrations or system connectivity efforts - Proven ability to manage client-facing implementations or onboarding workflows - Proven solid communication skills with the ability to translate technical concepts to business users - Demonstrated ability to work independently with minimal direction Preferred Qualifications: - Experience with core banking platforms (e.g., Finxact preferred) - Experience working in cross-functional environments (product, engineering, operations) - Knowledge of treasury operations, payments, or cash management - Familiarity with Fiserv, modern banking APIs, or BaaS environments - Background in implementation consulting, onboarding, or client integration roles *All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $91,700 - $163,700 annually based on full-time employment. We comply with all minimum wage laws as applicable. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.