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Upstart

Our mission is to enable effortless credit based on true risk.

Director, Consumer Credit Portfolio Solutions

DirectorDirectorFull TimeRemoteLeadTeam 1,001-5,000H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

2 days ago

Salary

$178.8K - $247.4K / year

Seniority

Lead

Bachelor Degree8 yrs expEnglish

Job Description

Director, Consumer Credit Portfolio Solutions

Upstart

• Lead the execution of go-to-market initiatives across Personal Loans, HELOC, Indirect Auto, and future marketplace products. • Develop executive relationships with CEOs, CFOs, Chief Lending Officers, Chief Credit Officers, and investment leaders across banks and credit unions. • Grow marketplace originations through new institutional partnerships. • Lead complex commercial discussions. • Demonstrate how Upstart assets improve yield, diversify portfolios, increase customer/member acquisition, and support strategic growth initiatives. • Present portfolio analytics, return expectations, and marketplace trends to executive audiences. • Recruit, coach, and develop a team of Consumer Credit Portfolio Account Executives. • Establish sales strategy, market coverage, territory design, and performance expectations. • Build a culture of accountability, continuous improvement, and customer obsession. • Develop scalable commercial processes, executive messaging, account planning frameworks, and best practices that improve execution across the team. • Represent Upstart at industry conferences, executive forums, and trade associations. • Position Upstart as the leading marketplace for consumer credit assets. • Build long-term executive relationships throughout the banking and credit union ecosystem.

Job Requirements

  • 8+ years of experience working with banks or credit unions in strategic partnerships, institutional sales, capital markets, lending, or financial services.
  • Demonstrated success advising executive leaders on complex financial, lending, capital markets, or strategic partnership solutions.
  • Experience engaging executive decision makers including CEOs, CFOs, Chief Lending Officers, Chief Credit Officers, and Boards.
  • Strong understanding of consumer lending products including Personal Loans, HELOC, Auto Lending, or Mortgage.
  • Understanding of bank and credit union balance sheet management, capital deployment, portfolio strategy, or loan sales.
  • Excellent executive communication and presentation skills.
  • Ability to navigate complex organizations and influence cross-functional stakeholders.
  • Self-starter who thrives in an entrepreneurial environment.
  • Proven track record of developing and leading a go to market team.

Benefits

  • Competitive compensation, including base pay, bonus opportunities, and annual equity grants that vest quarterly
  • Retirement benefits to help you plan for the future, including a 401(k) or Group Retirement Savings Plan with a company match of $2 for every $1 contributed, up to $15,000 annually (USD in the US, CAD in Canada)
  • Employee Stock Purchase Plan (ESPP) with discounted stock purchase options for eligible employees (US only)
  • Comprehensive health coverage designed to support you and your family, including medical, dental, vision, and wellness resources for US and supplemental health coverage for Canada.
  • Health Savings Account contributions from Upstart for eligible plans (US only)
  • Income protection benefits, including life insurance and disability coverage for added financial security
  • Paid time off, sick leave, and company holidays, in line with local requirements
  • Paid family and parental leave to support caregiving and major life moments (duration varies by country)
  • Family-centered benefits to support fertility, parenthood, and caregiving needs
  • Employee Assistance Program (EAP) offering mental health support and life-centered resources
  • Financial wellness resources, including access to financial planning tools and a financial concierge service (US Only)
  • Annual wellness allowance to support your physical and emotional well-being and personal development, based on what matters most to you
  • Annual productivity allowance to invest in relevant tools and resources you need to do your best work, no matter where you work from
  • Connection and community through team events, all-company updates, and employee resource groups (ERGs)
  • Onsite perks, including catered lunches and fully stocked micro-kitchens when working from one of our offices in the Bay Area, Austin, Columbus, and New York City (opening Summer 2026!)

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