• Designing and refining decision frameworks that guide how Sena interprets customer intent • Defining signal mapping logic that structures how business questions are decomposed into actionable signals • Establishing configuration schemas that specify how data must be captured to support decision-grade outputs • Creating evaluation criteria and quality standards used to assess system outputs • Identifying recurring patterns, edge cases, and failure modes, and formalizing them into reusable system logic • Producing structured artifacts that directly inform Product and AI development workflows • Collaborating closely with Product, AI, and Engineering teams to ensure decision logic is encoded effectively into Sena

• Designs, develops, tests and debugs software programs, products and tools required for the operation and control of programmable products and systems • Programs for dedicated Agilent products through the entire product life cycle from customer requirement definition to product shipment and post-sales support. • Firmware/embedded software engineers design, develop, test and debug for desktop and embedded software applications • May develop algorithms to align and calibrate equipment. • May design and execute test plans to ensure new firmware meets specifications, functionalities and performance requirements. • Works closely with a cross-disciplinary team of other software engineers, firmware engineers, mechanical and electrical engineers and scientists to create complete instruments systems. • Monitors industry trends for technological evolutions and leverages appropriate technology. • Incorporates proper cybersecurity practices throughout development stages. • Works well independently and collaboratively while balancing long-term development activities with time-sensitive assignments.

• Support the full digital software development cycle, including requirements, research, design, stakeholder engagement, testing, and delivery of user-facing systems • Gather requirements by conducting interviews, reviewing documents, distributing questionnaires, analyzing business processes, outlining use cases and scenarios, performing business analysis, and examining current systems • Use a range of methods to document requirements, such as Behavior-Driven Development (BDD) specifications, user stories, acceptance criteria, workflow and United Modeling Language (UML) diagrams, use cases, and guides for users • Maintain comprehensive requirements traceability documentation and monitor the status of requirements consistently throughout the project lifecycle • Communicate effectively, both verbally and in writing, with team members and stakeholders • Facilitate team meetings to gather, document, refine, and prioritize requirements, design system enhancements, identify action items, and drive user feedback • Conduct diverse testing activities by defining test scenarios and cases, executing test procedures, and thoroughly documenting results • Work collaboratively with subject matter experts, designers, and user experience researchers within an Agile framework • Provide recommendations for enhancing internal processes, accompanied by potential solutions

• Provide Tier 1 and Tier 2 support for our primary HRIS modules including HCM, Recruiting, Talent, Compensation, and Time Tracking • Troubleshoot technical issues related to system access, integrations, data loads, and reporting • Triage and escalate complex functional or configuration issues to HR business partners and HRIS specialists • Monitor system performance, identify anomalies, and coordinate resolution efforts • Manage user access provisioning, role assignments, and security group maintenance • Execute data validation and quality assurance processes for HRIS data • Support mass data uploads, employee data changes, and system updates • Create and maintain documentation of data flows, integration points, and system dependencies • Investigate and resolve data discrepancies in partnership with HR and IT teams • Assist with data extraction and reporting requests using HRIS reporting tools • Monitor and support integrations between the HRIS and connected systems (payroll, benefits, identity management, finance) • Coordinate with IT Infrastructure teams on SSO, network connectivity, and middleware issues • Support API connections and troubleshoot integration failures • Partner with vendors on technical issues requiring escalation beyond internal capabilities • Participate in HRIS releases and update testing cycles • Support HRIS-related projects including system enhancements, new module implementations, and process improvements • Contribute to knowledge base articles and user documentation • Provide training and guidance to end users on system functionality and self-service tools • Identify opportunities for automation and operational efficiency improvements • Foster a culture of customer service excellence, accountability, and continuous learning to delight our end users.