Field Service Technician, Appliance Repair
Location
South Carolina
Posted
2 days ago
Salary
$24 - $28 / hour
Seniority
Junior
Job Description
Field Service Technician, Appliance Repair
LG Electronics
• Travel offsite to customers' locations to perform maintenance and repair of LG's equipment to ensure top product performance. • Proper use of all safety equipment (PPE), vehicle and diagnostic tools provided by LG. • Conducts technical diagnosis and performs specialized repairs on a variety of electronics and home appliances. • Diagnose problems, assess the extent of the problem, document findings, make decisions to repair the product and/or replace parts. • Immediately and accurately process paperwork and perform data entry upon completion of each job. • Pre-screen next day service calls by obtaining necessary information to help diagnose problem prior to arriving at customer's home. • Meet or exceed company metrics (customer satisfaction, fix right first time, revisits, parts management, OT %).
Job Requirements
- Minimum 1 year experience in a technical role (Field Service preferred).
- Experience repairing major appliances (Refrigeration/sealed systems, cooking, cleaning products).
- Experience in the use of tools, and diagnostic test equipment.
- Ability to properly trouble-shoot, diagnose, repair and document product/system issues.
- Valid Driver’s license in good standing.
- Ability to obtain appropriate EPA Certification.
- Meet physical requirements generally associated with field service repair such as continuous bending and lifting up to 50 pounds.
Benefits
- No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.
- Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.
- Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.
- Performance based Short-Term Incentives (varies by role).
- Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives.
- Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.
- Group Rate Life and Disability Insurance.
Related Guides
Related Categories
Related Job Pages
More Field Engineer Jobs
• Perform preventative maintenance and basic service on Metrohm laboratory instruments at customer sites. • Troubleshoot and repair instrumentation issues as needed. • Provide technical support to customers in person, by phone, email, and Microsoft Teams. • Document service activities and maintain service records. • Build and maintain positive relationships with customers and internal partners. • Effectively manage and prioritize service requests across a large geographic territory. • Attend training programs at Metrohm USA headquarters in Tampa, Florida.
• Perform preventative maintenance and basic service on Metrohm laboratory instruments at customer sites. • Troubleshoot and repair instrumentation issues as needed. • Provide technical support to customers in person, by phone, email, and Microsoft Teams. • Document service activities and maintain service records. • Build and maintain positive relationships with customers and internal partners. • Effectively manage and prioritize service requests across a large geographic territory. • Attend training programs at Metrohm USA headquarters in Tampa, Florida.
Business Advisor, Field Support Specialist
United Franchise GroupWe have one customer: Our Franchisee. When they are successful - We are successful.
• Visit franchise locations to see what’s working — and what could work even better. • Help owners fine-tune operations, marketing, and sales strategies. • Dig into P&Ls, uncover growth opportunities, and set smart goals. • Guide franchisees through marketing campaigns, training programs, and technical setups. • Be the bridge between franchise owners and our corporate support team. • Celebrate wins, troubleshoot challenges, and keep everyone moving forward. • Travel about 50% of the time — exploring your region while helping businesses shine.
Business Advisor – Field Support Specialist
United Franchise GroupWe have one customer: Our Franchisee. When they are successful - We are successful.
• Visit franchise locations to see what’s working — and what could work even better • Help owners fine-tune operations, marketing, and sales strategies • Dig into P&Ls, uncover growth opportunities, and set smart goals • Guide franchisees through marketing campaigns, training programs, and technical setups • Be the bridge between franchise owners and our corporate support team • Celebrate wins, troubleshoot challenges, and keep everyone moving forward • Travel about 50% of the time — exploring your region while helping businesses shine
