• Lead deployments of self-managed, Kubernetes-based environments across on-prem and cloud infrastructures. • Guide customers through environment readiness, hardware sizing, networking, and configuration requirements. • Install and configure operators, licenses, and supporting platform components. • Partner with Product, Engineering, and Professional Services to clarify requirements, success criteria, and deployment patterns. • Plan and execute PoCs, including scoping, milestones, communication cadence, and technical validation. • Conduct architecture reviews focused on scalability, reliability, security, and operational best practices. • Troubleshoot installation, orchestration, and runtime issues across Kubernetes, containers, and distributed systems. • Develop and maintain deployment guides, runbooks, reference architectures, and best-practice documentation. • Support customer demos and technical walkthroughs using real or representative datasets. • Manage expectations around performance, reliability, and operational boundaries throughout the engagement lifecycle. • Maintain clear engagement plans, status updates, and decision logs to ensure alignment across teams.

• Seeking an AI Solution Engineer to leverage .NET and Cloud environment AI-assisted delivery: Coding in a Copilot/GenAI driven environment • Will perform solution architecture, orchestration, and validation versus hands-on coding • Strengthen GenAI responsibilities: Responsible for LLM, prompt engineering, and MLOps content, positioned as core • Designing AI-driven workflows, evaluating model outputs, and ensuring reliability and compliance • Reviewing .NET code for integration layers, APIs, and enterprise patterns • Accelerating delivery using AI tools (Copilot, code generation, test automation, etc.) • Defining AI usage patterns, guardrails, security, and compliance • Writing highly complex design, coding and testing documentation • Providing technical consulting on highly complex projects • Leading and mentoring a team of technical professionals

• Serve as a primary technical authority and strategic advisor for customers in the Middle East • Lead the full technical sales cycle from discovery and solution design to proof-of-value and deal closure • Influence high-value security investments and drive revenue growth through superior solution design • Lead discovery sessions to architect comprehensive solutions that address specific customer threats and compliance requirements • Collaborate across functions to integrate identity security solutions with broader networking portfolios • Foster a culture of high performance and innovation within the team

• Lead overall Oracle CX solution strategy and architecture • Define future-state Customer Service and Field Service operating model • Conduct executive workshops and CX transformation assessments • Align business processes with Oracle CX capabilities and industry best practices