Conectando Talentos aos Desafios do Seu Negócio
Desenvolvedor Service Now – Foco Employee Center, UX
Location
Brazil
Posted
2 days ago
Salary
0
Seniority
Senior
Job Description
Desenvolvedor Service Now – Foco Employee Center, UX
Seekerh
• Implementação, customização, sustentação e evolução de soluções voltadas à gestão de riscos de terceiros, fornecedores e parceiros estratégicos. • Desenvolvimento e configuração da plataforma ServiceNow. • Colaboração com as áreas de RH, TI e Negócio.
Job Requirements
- Experiência em desenvolvimento e configuração da plataforma ServiceNow com foco em Employee Center (EC) e experiência do usuário (UX).
- Conhecimento em implementação, customização e evolução de portais e experiências digitais para colaboradores.
- Experiência com Employee Center, Employee Center Pro, Service Portal e Workspaces.
- Desenvolvimento utilizando JavaScript, Client Scripts, UI Policies, Widgets, Flow Designer e Integration Hub.
- Experiência em desenho de jornadas do usuário e definição de experiências self-service.
- Conhecimento em usabilidade, acessibilidade e boas práticas de UX/UI.
- Capacidade de traduzir requisitos de negócio em soluções digitais intuitivas e escaláveis.
- Experiência em integrações via REST, SOAP, APIs e Web Services.
- Atuação junto às áreas de RH, TI e Negócio para definição e melhoria da experiência dos colaboradores.
- Experiência com HR Service Delivery (HRSD).
- Knowledge Management.
- Virtual Agent.
- Mobile App.
- UI Builder e Employee Center Pro.
- Certificações ServiceNow (CSA, CAD ou CIS).
- ITIL Foundation V3 ou V4.
- Metodologias Ágeis (Scrum, Kanban e SAFe).
Benefits
- Plano de Saúde : Até dois dependentes sem desconto de mensalidade (a partir do terceiro dependente o custeio será parcial), com coparticipação em exames e consultas;
- Plano Odontológico: Sem desconto para o titular, e dependentes com custo por vida inclusa de R$ 3,00 mensais;
- Seguro de vida e Acidentes: 100% custeado pela empresa. (sem desconto em folha de pagamento). Assistência Funeral (titular, dependentes diretos e agregados).
- Mobilidade: Vale Transporte ou Vale Combustível (desconto de 1,00 em folha de pagamento). O benefício está condicionado a contratação modelo presencial/híbrido e a necessidade de locomoção ao escritório;
- Benefício Vale Alimentação e Refeição: Você escolhe como quer receber este benefício, se Refeição ou Alimentação, podendo dividir entre as opções. Você decide! Recebe R$ 924,00,00 e o desconto simbólico de $1,00 em folha de pagamento;
- Previdência Privada: Após o período de experiência, de 1% a 3% do valor do salário nominal (a empresa contribui com a mesma % escolhida pelo colaborador).
- Auxílios: Para filhos com deficiência. Creche/Babá (de acordo com política);
- Day Off / Short Day: Folga no mês do aniversário e em casos de mudança de residência. Saída antecipada (2h) no dia do aniversário dos filhos (até 12 anos).
- Licenças: Casamento – 5 dias úteis; Maternidade – 6 meses; Paternidade – 20 dias. Falecimento – 5 dias úteis (parentesco direto) e 1 dia útil (parentesco indireto).
- Gympass: Planos com descontos para os colaboradores e dependentes (participação de acordo com plano escolhido). Ativo após 1 mês de contrato.
- PAE –Programa de Apoio ao Empregado: Oferecimento gratuito, para colaboradores e dependentes, de assistência jurídica, psicológica, financeira e social, dentre outros. A assistência garante a confidencialidade das informações, e se estende a dependentes diretos e indiretos.;
- NBaby: Acompanhamento que visa garantir saúde física e emocional durante o período gestacional e até 1 ano do bebê, para colaboradores e dependentes;
- Oficina de Robótica: Incentivo para criação digital para crianças e suas famílias. As oficinas visam motivar os jovens quanto às tecnologias.
- Parcerias: Instituições de Ensino (descontos em graduação e pós-graduação). Idiomas. Comércio, Farmácias e Restaurantes.
- NAV/DASA: Para consultas online, evitando idas a hospitais caso possa ser diagnosticado por vídeo.
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