• Will join an existing squad and work with a multidisciplinary team.

• Manage Revenue Cycle improvement engagements, serving as a subject matter expert in back-end revenue cycle operations within an Epic environment. • Lead complex Revenue Cycle operational transformation engagements for healthcare organizations, serving as the back-end Revenue Cycle subject matter expert and leveraging Epic to drive sustainable improvements in reimbursement, cash flow, financial performance, and operational efficiency. • Assess, redesign, and optimize back-end revenue cycle workflows, including charge capture, coding, billing edits, claims submission, payment posting, denial management, accounts receivable follow-up, credit balance resolution, underpayment recovery, and collections. • Identify opportunities to improve revenue integrity, reimbursement, cash acceleration, denial reduction, and operational efficiency through process redesign, workflow optimization, and technology enablement. • Partner with client stakeholders to align back-end revenue cycle operations with Epic capabilities, implementing sustainable solutions that improve clean claim rates, reduce denials, optimize reimbursement, and strengthen revenue cycle performance. • Lead multidisciplinary teams in the planning and execution of large-scale back-end revenue cycle transformation initiatives, including Epic implementations, workflow optimization, and operational redesign efforts. • Develop project plans, timelines, and assessment methodologies, and lead current-state assessments and operational due diligence activities. • Monitor progress toward key milestones, provide regular client updates, identify risks, and escalate issues appropriately to internal and client stakeholders. • Oversee the quality of project deliverables and manage team performance to ensure successful client outcomes. • Participate in business development activities by developing proposals, presenting solutions, and contributing back-end revenue cycle subject matter expertise.

• The Senior Software Engineer works closely with peers, customers, and stakeholders globally, with minimal supervision, to deliver on customer requirements and support the smooth utilisation of the CloudPay platform worldwide. • Experienced in software development and will utilise this experience in developing solutions that bring maximum business value to the end customer.

• Lead and mentor a team of mid/senior backend engineers (4–5), including 1:1s, feedback, and performance management • Translate product and business goals into clear technical roadmaps, sprint plans, and backend priorities • Own the backend architecture and technical vision for mobile-first, consumer-facing apps used by tens of thousands of daily active users • Drive and oversee implementation of new features for our mobile apps, working closely with iOS/Android, Product, Data, DevOps and Trust & Safety teams • Take key architectural decisions around scalability, performance, reliability, data flows, and infrastructure on AWS • Identify and resolve performance bottlenecks, improve API speed and reliability, and design effective caching and database strategies • Establish and continuously improve engineering processes, coding standards, code review practices, and deployment/CI pipelines • Create and maintain clear technical documentation and design specs for backend systems and major initiatives • Handle prioritisation and trade-offs in a fast-moving environment with changing quarterly priorities • Be hands-on with coding and code reviews, especially for complex or high-impact areas, and step in during critical production incidents