• Manage Revenue Cycle improvement engagements, serving as a subject matter expert in back-end revenue cycle operations within an Epic environment. • Lead complex Revenue Cycle operational transformation engagements for healthcare organizations, serving as the back-end Revenue Cycle subject matter expert and leveraging Epic to drive sustainable improvements in reimbursement, cash flow, financial performance, and operational efficiency. • Assess, redesign, and optimize back-end revenue cycle workflows, including charge capture, coding, billing edits, claims submission, payment posting, denial management, accounts receivable follow-up, credit balance resolution, underpayment recovery, and collections. • Identify opportunities to improve revenue integrity, reimbursement, cash acceleration, denial reduction, and operational efficiency through process redesign, workflow optimization, and technology enablement. • Partner with client stakeholders to align back-end revenue cycle operations with Epic capabilities, implementing sustainable solutions that improve clean claim rates, reduce denials, optimize reimbursement, and strengthen revenue cycle performance. • Lead multidisciplinary teams in the planning and execution of large-scale back-end revenue cycle transformation initiatives, including Epic implementations, workflow optimization, and operational redesign efforts. • Develop project plans, timelines, and assessment methodologies, and lead current-state assessments and operational due diligence activities. • Monitor progress toward key milestones, provide regular client updates, identify risks, and escalate issues appropriately to internal and client stakeholders. • Oversee the quality of project deliverables and manage team performance to ensure successful client outcomes. • Participate in business development activities by developing proposals, presenting solutions, and contributing back-end revenue cycle subject matter expertise.

• The Senior Software Engineer works closely with peers, customers, and stakeholders globally, with minimal supervision, to deliver on customer requirements and support the smooth utilisation of the CloudPay platform worldwide. • Experienced in software development and will utilise this experience in developing solutions that bring maximum business value to the end customer.

• Lead and mentor a team of mid/senior backend engineers (4–5), including 1:1s, feedback, and performance management • Translate product and business goals into clear technical roadmaps, sprint plans, and backend priorities • Own the backend architecture and technical vision for mobile-first, consumer-facing apps used by tens of thousands of daily active users • Drive and oversee implementation of new features for our mobile apps, working closely with iOS/Android, Product, Data, DevOps and Trust & Safety teams • Take key architectural decisions around scalability, performance, reliability, data flows, and infrastructure on AWS • Identify and resolve performance bottlenecks, improve API speed and reliability, and design effective caching and database strategies • Establish and continuously improve engineering processes, coding standards, code review practices, and deployment/CI pipelines • Create and maintain clear technical documentation and design specs for backend systems and major initiatives • Handle prioritisation and trade-offs in a fast-moving environment with changing quarterly priorities • Be hands-on with coding and code reviews, especially for complex or high-impact areas, and step in during critical production incidents

• Desenvolvimento de Impacto: Atuar no desenvolvimento, evolução e sustentação dos meios de pagamento do ecossistema VD+ (Venda Direta), garantindo uma jornada fluida e segura para a revendedora • Modernização de Arquitetura: Participar ativamente do processo de desacoplamento de sistemas legados (monólitos) para arquiteturas modernas de microsserviços, aplicando boas práticas de design • Qualidade e Padrões: Garantir a alta qualidade do código e aderência aos padrões arquiteturais adotados, utilizando conceitos como DDD (Domain-Driven Design) e Arquitetura Hexagonal no dia a dia • Migração e Nuvem: Apoiar a migração de serviços e sustentação da infraestrutura em nuvem, auxiliando na transição de ambientes de Azure para AWS • Performance de Dados: Otimizar consultas complexas e gerenciar bancos de dados relacionais (SQL Server, RDS/PostgreSQL) e não-relacionais, garantindo resiliência e baixa latência • Observabilidade: Praticar a cultura de observabilidade, monitorando as aplicações em produção através de logs e métricas, atuando de forma proativa na resolução de incidentes na jornada de pagamento • Trabalho em Equipe: Colaborar com outros times do ecossistema (Checkout, Canais, Produtos Financeiros) no refinamento técnico de histórias e análise de viabilidade • Crescimento do Time: Apoiar o desenvolvimento técnico de engenheiros menos experientes através de mentorias pontuais e participando ativamente de revisões de código (Code Review)