Sowelo Consulting sp. z o.o. sp. k.

• Develop, manage, and grow strategic relationships with major retail clients. • Own the full sales cycle: prospecting, qualification, solution presentation, negotiation, and contract signature. • Formulate and execute strategic plans to achieve targeted revenue and expansion goals. • Maintain up-to-date account plans and structured sales pipelines. • Cultivate multi-level relationships across client departments. • Proactively manage contract renewals and handle client issues. • Collaborate with pre-sales, product, and success teams to deliver customized payment solutions.

• Own the full sales cycle: prospecting, qualification, solution presentation, RFP management, negotiation, and contract signature • Formulating and executing strategic plans to achieve targeted revenue, margin, and expansion goals • Manage and develop the accounts you sign, driving renewals, upsell and cross-sell opportunities to increase revenue and margin • Maintaining up-to-date account plans, structured sales pipelines, and clear action roadmaps • Acting as the primary advisor and key contact, cultivating multi-level relationships across client departments • Proactively managing contract renewals, handling escalations, and resolving client issues to ensure long-term satisfaction • Leading discussions on commercial terms, pricing models, and service agreements • Working alongside pre-sales, product, operations, and success teams to deliver customized payment solutions • Tracking retail sector trends, client needs, and competitive movements across the CEE regions • Feeding client insights back to internal product and marketing teams to shape future solution roadmaps • Partnering with European colleagues to align strategies for multinational retail accounts

• Identify, qualify, and shape high-impact AI and automation opportunities across diverse business functions • Formulate robust automation roadmaps aligned with Global Business Services (GBS), Shared Services, and enterprise-wide transformation agendas • Conduct rigorous process assessments to identify high-value use cases for artificial intelligence and automation • Direct the design, development, and deployment of sophisticated automation solutions, including RPA, AI/ML workflows and ID • Ensure all technical solutions are highly scalable, secure, sustainable, and strictly aligned with overarching business objectives • Drive measurable cost reduction, operational efficiency, and service optimization through targeted automation initiatives • Construct robust business cases, establishing clear governance frameworks to track ROI and realize tangible business benefits • Seamlessly integrate automation strategies into broader, multi-functional enterprise transformation programs • Partner closely with business unit leaders, IT organizations, and executive leadership teams to align technology with business strategy • Translate complex technical capabilities into compelling, value-driven business propositions for non-technical stakeholders • Serve as a subject matter expert and trusted advisor on intelligent automation strategy and enterprise AI adoption • Establish and refine automation frameworks, operating models, governance structures, and industry best practices • Mentor cross-functional teams and build sustainable automation capabilities for both internal teams and client organizations • Maintain a forward-looking understanding of emerging trends, tools, and methodologies in AI, machine learning, and digital transformation

• Execute and streamline end-to-end Accounts Receivable processes within the SAP FICO module. • Oversee and maintain the integrity of customer accounts, ensuring accurate billing, posting, and cash allocation. • Proactively investigate and resolve payment discrepancies, unapplied cash, and billing disputes. • Monitor aged debt, drive collections strategy, and perform comprehensive account reconciliations. • Deliver key deliverables and reconciliations to support timely month-end close cycles. • Partner cross-functionally with Finance, IT, and various business units.

• Process and allocate high-volume incoming customer payments with speed and precision • Perform daily cash and bank reconciliations, process remittances, and ensure customer account balances are accurately maintained • Proactively investigate unapplied cash, resolve payment discrepancies, and clear outstanding items • Collaborate closely with the Collections, Accounts Receivable, and Treasury teams to resolve complex customer queries • Deliver key reconciliations and reporting to support timely and accurate month-end close operations • Consistently meet or exceed established SLA and KPI targets regarding processing time and accuracy • Actively identify bottlenecks and suggest opportunities to streamline Cash Application workflows

• Driving a prescriptive sales process and manage a defined sales territory (e.g., identify, develop, and close new business opportunities) • Prospecting for new clients through email campaigns, networking, cold calling, and other strategies you determine can reach client most effectively • Engaging in all qualified leads/opportunities assigned from a variety of teams (e.g., Channel, Logistics, Analytics, Marketing, Community, Lead Generation) • Nurturing prospects and current customers; cross-sell and upsell existing subscribers • Maintaining a rolling 90-day pipeline to meet or exceed ARR quota • Collaborating with an account team to understand and leverage existing relationships while cultivating a culture that grows together and aligns with our Client values • Maintaining customer satisfaction; respond to customers in a timely manner; ensure the customer has proper alignment with Customer Success • Documenting key findings, progress, insights, and pipeline velocity in Salesforce.com

• Lead and mentor a team of mid/senior backend engineers (4–5), including 1:1s, feedback, and performance management • Translate product and business goals into clear technical roadmaps, sprint plans, and backend priorities • Own the backend architecture and technical vision for mobile-first, consumer-facing apps used by tens of thousands of daily active users • Drive and oversee implementation of new features for our mobile apps, working closely with iOS/Android, Product, Data, DevOps and Trust & Safety teams • Take key architectural decisions around scalability, performance, reliability, data flows, and infrastructure on AWS • Identify and resolve performance bottlenecks, improve API speed and reliability, and design effective caching and database strategies • Establish and continuously improve engineering processes, coding standards, code review practices, and deployment/CI pipelines • Create and maintain clear technical documentation and design specs for backend systems and major initiatives • Handle prioritisation and trade-offs in a fast-moving environment with changing quarterly priorities • Be hands-on with coding and code reviews, especially for complex or high-impact areas, and step in during critical production incidents

• Support full-lifecycle IT transformations, including feasibility assessments, application/process migrations, knowledge transfer, and operational stabilization. • Contribute to the architecture and deployment of standardized IT operating models within Global Business Services (GBS) and Shared Services environments. • Manage project timelines, track dependencies, mitigate technical risks, and maintain robust documentation across transformation workstreams. • Partner with IT, Finance, HR, and Procurement teams to facilitate client workshops, manage communications, and secure stakeholder alignment. • Map enterprise systems and service workflows to identify automation opportunities and drive continuous service improvements.

• Establish and operate governance frameworks across full transition lifecycles (feasibility through stabilization). • Support steering committees and project boards while enforcing strict delivery methodologies. • Identify, log, and mitigate critical risks and interlocks across multiple cross-functional workstreams, driving swift escalations and resolutions. • Validate that enterprise processes align with internal controls, corporate policies, and data protection regulations (e.g., GDPR), supporting secure data migrations and system access. • Maintain structured documentation and decision logs to support internal/external audits. • Deliver transparent, KPI-driven status reporting to senior executives. • Balance aggressive project timelines with stringent compliance mandates, partnering seamlessly with executive leaders across matrixed organizations.

• Own the full sales cycle within a defined territory • Proactively prospect for new clients and nurture qualified leads • Maximize revenue from the existing customer base through strategic cross-selling and upselling initiatives • Accurately manage a rolling 90-day sales pipeline in Salesforce • Collaborate closely with the broader account team and Customer Success to ensure high customer satisfaction