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Registration Specialist

GeneralGeneralFull TimeRemoteJuniorTeam 201-500H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

5 days ago

Salary

0

Seniority

Junior

Bachelor Degree1 yr expExperience acceptedEnglish

Job Description

Registration Specialist

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• Serves as primary point of contact for client registration service needs. • Manages a portfolio of accounts with minimal oversight and supervision. • Maintains an understanding of current technology in order to design solutions and integrate with future products. • Tests websites and internal applications for functionality and quality control. • Proofs text language on confirmations, tickets and other registrant communications. • Collaborates with other departments, gathers website design specifications from clients and delivers to IT for build. • Provides customer service with all necessary event details including data entry instructions and financial processing information. • Schedules production jobs for ticket and credential production, collation and mailings. • Updates onsite services and engages at appropriate time to prepare final onsite portion of project. • Participates in project team meetings and provides input to Project Management, Account Management, Housing Services and Onsite Services as applicable. • Incorporates process improvement & project management principles and manages workload within project budget hours. • Provides weekly status reports and updates system with accurate and timely deliverables. • Creates, updates and posts show requirements and documentation to support best practices. • Procures materials (i.e. supplies) needed to produce credentials, tickets and other items for collation. Tracks expenses for billing.

Job Requirements

  • College degree (Business or Hospitality degree a plus) or equivalent work experience required.
  • 1+ years of registration experience as a member of the Maritz Registration Department or prior association registration experience.
  • Strong analytical skills along with the ability to troubleshoot and problem solve required.
  • Basic understanding of HTML.
  • Proficient in Microsoft Office products including Outlook, Word and Excel required.
  • Professional oral and written communication skills required.
  • Strong customer service skills with the ability to multi-task required.
  • Optional travel to onsite events may be 10-15%.

Benefits

  • medical
  • dental
  • vision
  • life insurance
  • disability
  • paid parental leave
  • 401k
  • tuition reimbursement
  • paid time off
  • year end holiday closure

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