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Registration Specialist
Location
United States
Posted
5 days ago
Salary
0
Seniority
Junior
Job Description
Registration Specialist
Looking for Job
• Serves as primary point of contact for client registration service needs. • Manages a portfolio of accounts with minimal oversight and supervision. • Maintains an understanding of current technology in order to design solutions and integrate with future products. • Tests websites and internal applications for functionality and quality control. • Proofs text language on confirmations, tickets and other registrant communications. • Collaborates with other departments, gathers website design specifications from clients and delivers to IT for build. • Provides customer service with all necessary event details including data entry instructions and financial processing information. • Schedules production jobs for ticket and credential production, collation and mailings. • Updates onsite services and engages at appropriate time to prepare final onsite portion of project. • Participates in project team meetings and provides input to Project Management, Account Management, Housing Services and Onsite Services as applicable. • Incorporates process improvement & project management principles and manages workload within project budget hours. • Provides weekly status reports and updates system with accurate and timely deliverables. • Creates, updates and posts show requirements and documentation to support best practices. • Procures materials (i.e. supplies) needed to produce credentials, tickets and other items for collation. Tracks expenses for billing.
Job Requirements
- College degree (Business or Hospitality degree a plus) or equivalent work experience required.
- 1+ years of registration experience as a member of the Maritz Registration Department or prior association registration experience.
- Strong analytical skills along with the ability to troubleshoot and problem solve required.
- Basic understanding of HTML.
- Proficient in Microsoft Office products including Outlook, Word and Excel required.
- Professional oral and written communication skills required.
- Strong customer service skills with the ability to multi-task required.
- Optional travel to onsite events may be 10-15%.
Benefits
- medical
- dental
- vision
- life insurance
- disability
- paid parental leave
- 401k
- tuition reimbursement
- paid time off
- year end holiday closure
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