• Monitors incoming call volume throughout the day and assigns staff accordingly to various scheduling duties. • Responsible for creating a seamless experience by coordinating and scheduling appointments for patients; including imaging, laboratory, clinic, infusion, treatment, and/or procedures. • Responsible for accurate scheduling/re-scheduling/cancellations of patient visits; including clinic appointments (in person and telehealth) • Responsible for registration of patient during the scheduling process, including entering demographics, insurance verification, completing the Medicare Secondary Payer Questionnaire (MSPQ), scanning and document preparation. • Verifies referring physician orders against scheduled appointments for accuracy. • Delivers expert knowledge and understanding of scheduling guidelines, patient registration, pre-certification requirements and basic levels of health insurance and billing procedures and regarding specific processes. • Diligently and efficiently manages scheduling workload from assigned Appointment Request Workqueue (WQ), filters and prioritizes appointment requests per specialty standards. • Engages with patients in a timely manner; provides complete and accurate information to the patient regarding prep and other exam related notes. • Responsible for checking out patients from clinic visit, providing options for receipt of after visit summary and support for EMR patient portal (EPIC MyChart) sign up.

• This Deputy Chief of Party serves as the key leader for the multi-national level implementation of a very-large institutional grant-funded program or project. • Lead a large country management team in contextualizing the program model. • Ensure effective coordination with local partners, a national Steering Committee, and the donor or prime awardee. • Ensure the program or project aligns to applicable audit requirements from institutional donors.

• Support the advancement of sustainability-related commercial capabilities and initiatives • Manage customer-facing sustainability requirements—including requests, audits, and broader projects • Act as a key interface between commercial teams and cross-functional stakeholders • Drive continuous improvement of processes, tools, and ways of working • Collaborate with cross-functional stakeholders to ensure accurate and aligned outputs • Advise teams on sustainability requirements and customer needs

• Make Psychiatric assessments and evaluations of clients in an ongoing telemedicine capacity • Willingness to treat 14 years old and up • Prescribe medication to reduce mental health symptoms, as needed • Create and collaborate with clients on care plans • Complete and/or administer appropriate paperwork and assessment tools for clients • Adhere to Thriveworks' Clinical Practice Guidelines • Consult with Regional Clinic Directors and staff on clients, programs, and services at the various sites