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Associate Team Lead – Outbound Sales
Location
United States
Posted
3 days ago
Salary
0
Seniority
Senior
Job Description
Associate Team Lead – Outbound Sales
Expertise.com
• Lead a team of Outbound Sales agents • Deliver matching and scheduling services through outbound calls and messages • Engage agents in meaningful coaching sessions • Assess agent calls and provide calibration directions • Complete performance assessments with accuracy and actionable steps • Document coaching and assessments with clarity and timeliness • Initiate workplace changes to meet project expectations
Job Requirements
- At least 2 years of BPO Leadership experience
- Recent experience within the last 5 years preferred
- Experience in a work-from-home environment
- Strong customer service skills
- Proven track record in sales
- Advanced to expert written and verbal communication skills
- Salesforce knowledge is a plus
Benefits
- Health insurance
- Flexible work arrangements
- Professional development opportunities
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