Job Closed
This listing is no longer active.
Workforce and Community Education helps your organization realize the full potential of its talent.
Academic and Finance Counselor I
Location
United States
Posted
11 days ago
Salary
$21 - $24 / hour
Seniority
Senior
Job Description
Academic and Finance Counselor I
Workforce and Community Education
• Serve as a trusted guide for students explaining University policies, Financial Aid guidelines, and Title IV regulations • Provide personalized, student-centered support to help each learner stay on track toward their goals • Manage your student caseload with care, using sound judgment and proactive communication • Manage student Accounts Receivable, including document collection, student payments, and financial aid • Monitor and facilitate voucher collection and submission for processing by the student finance team • Facilitate appropriate referrals to other departments and campus resources • Navigate multiple systems and reports to stay informed and ensure seamless student support • Communicate with students across channels, phone, email, video, and chat, offering timely, professional, and friendly service • Handle escalated student concerns effectively • Execute outreach and communication strategies that strengthen engagement and student success • Monitor academic progress, identify at-risk populations, and provide resolutions to assist students in successful program completion • Use coaching techniques to build strong relationships and motivate students toward graduation • Offer creative ideas and resources that boost student satisfaction, persistence, and achievement • Collaborate across departments to deliver a connected, positive student experience • Share University updates, assist with departmental initiatives, and contribute to special projects • Maintain consistent and reliable attendance to fulfill the requirements of this position • Perform other duties as assigned
Job Requirements
- Bachelor’s degree preferred
- Minimum of three (3) years of related experience in recruiting, advising, student services, retention, academic counseling, marketing, educational services, or customer service required
- Experience in a fast-paced, student or customer-focused environment preferred
- Background in academic advising and course enrollment within a college or university setting preferred
- Experience supporting online students preferred
- Experience with Financial Aid or Title IX regulations preferred
- Experience interpreting and ensuring compliance with federal regulations and guidelines preferred
- Experience in higher education and technology-driven environments preferred
Benefits
- Competitive compensation
- Medical insurance
- Dental insurance
- Vision insurance
- 403b retirement plan with match
- Paid holidays
- Paid time off
- Free education benefits
Related Guides
Related Categories
Related Job Pages
More Counselor Jobs
Army Travel Counselor TEC II – Virtual
American Express Global Business TravelPowering Progress Through Travel
• Create domestic and international travel arrangements for clients including air, hotel, rail, and ground transportation • Ensure reservations are built according to client standards and preferences • Act as a trusted advisor by offering informed and insightful recommendations • Handle a wide range of bookings from simple to complex bookings • Make changes or solve any issues that might occur during travel assignments
• Deliver proactive guidance curriculum to individuals and groups • Respond to individual and group needs with responsive counseling and programming • Review transfer student transcripts and inform appropriate course placements • Maintain and review transcripts for active students and inform credit award procedures • Create and maintain student graduation plans • Provide career readiness curriculum and facilitate creation of career plans • Deliver Social-Emotional Learning curriculum • Create and maintain Student 504 plans • Analyze student data to provide input on appropriate academic programs and interventions • Travels to support testing efforts and school events within the state as needed • Other duties as assigned
• Establish positive, trusting rapport with patients • Diagnose and treat mental health disorders • Create individualized treatment plans according to patient needs and circumstances • Meet with patients regularly to provide counseling, treatment and adjust treatment plans as necessary • Conduct ongoing assessments of patient progress • Involve and advise family members when appropriate • Plan outreach and referral activities in surrounding communities
Temporary Faculty, Clinical Counseling
Charleston Southern UniversityIntegrating faith in learning, leading, and serving.
• Teach assigned graduate counseling courses within the MSCC program • Maintain regular communication with students and program faculty • Provide timely grading and meaningful feedback to students • Utilize the university’s learning management system and instructional technology • Support the mission and values of Charleston Southern University • Maintain professional and ethical standards consistent with the counseling profession
