Title: Insurance Counselor I (Central Orlando, FL) Location: Deland United States Job Description: 1991 Industrial Dr, Deland, Florida, 32724-2039, United States of America Insurance Counselor This vital, patient-centered role provides education and guidance to DaVita patients about health insurance and the implications of different insurance options. This position helps patients understand their insurance options and make informed employment and insurance decisions. The Insurance Counselor will help alleviate the stress that dialysis patients often experience in navigating complicated insurance options and employment decisions while also managing their health care needs. To be successful, the Insurance Counselor must have a passion for customer service and the ability to build trust and rapport with patients and teammates. Teammates in this role will gain expertise in motivational interviewing as well as expert knowledge of commercial and government health insurance benefits, financial assistance programs, and work leave options. This role requires travel to our DaVita clinics in central Orlando and other surrounding areas to provide education and guidance to DaVita patients about health insurance and the implications of different insurance options. Travel and in-person patient support may be up to 3-4x per week, Work from home the other days. Travel and in-person patient support is required and may be up to 3-4x per week with variability within area based on patient need. Candidate works from home when not traveling to clinics and must reside in Central Orlando, Florida Bilingual(English/Spanish) preferred Candidate must be able to squat, walk, and stand for more than 15 minutes, and must be okay with the sight of blood. Valid driver's license - Insurance Counselors will drive their personal automobiles to get from one clinic to another. A valid driver's license within the state you are applying to is required, with an acceptable driving record ESSENTIAL DUTIES & RESPONSIBILITIES: The following duties and responsibilities generally reflect the expectations of this position, but are not intended to be all-inclusive. The scope of the Insurance Counselor is primarily supporting patients who have existing commercial insurance coverage or who are uninsured. - Conducts patient insurance education while operating within established compliance parameters of the company - Identifies and effectively communicates opportunities to better the insurance status of the patient to help reduce or alleviate financial risk and burden - Provides information to patients to help them find and/or secure options for insurance coverage and other financial assistance programs as necessary - Provides a high-level of customer service to patients across multiple DaVita Dialysis facilities to ensure educational needs are met and to ensure patient questions or issues are addressed effectively - Completes insurance assessments/evaluations for patients to accurately document patient education sessions - Acts as a liaison between patients, facility teammates, billing office and the corporate office to resolve patient insurance issues and/or concerns - Builds and maintains relationships with field partners (e.g. Home Program Departments, Facility Administrators, Social Workers, Administrative Assistants etc.) to ensure seamless patient support - Works closely with supervisor/manager to meet objectives, deadlines, and reporting/measurement requirements as they pertain to patient education. - Provides monthly reporting and analysis on key metrics related to patient education and advocacy as well as actively participates in monthly operations reviews on assigned patient portfolio - Seeks to find opportunities for continued process improvement and reviews ideas with team and operational leadership - Attends team meetings, phone conferences, and trainings as needed; may assist with onboarding and training of new teammates or other duties as assigned EXPERIENCE, EDUCATION, TRAINING, OR QUALIFICATIONS - Full vaccination against COVID-19 or a medical/religious exemption is required. - High School Diploma or equivalent is required - This role requires basic computer skills, high speed internet (minimum of 40 GB) and a private workspace, and secure transportation to DaVita facilities to perform the duties of the job - Minimum of two (1) years' experience working with Medicare and Medicaid insurance as well as commercial insurance plans and benefits (PPO, HMO, POS, EPO, Indemnity) strongly preferred - Minimum of two (1) years' experience in a healthcare organization working with clinical staff and patients preferred - Intermediate computer skills and proficiency What We'll Provide: More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings. - Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out - Support for you and your family: Family resources, EAP counseling sessions, access Headspace, backup child and elder care, maternity/paternity leave and more - Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita's online training platform StarLearning. At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic. #LI-RH1 At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic. This position will be open for a minimum of three days. The Wage Range for the role is $19.50 - $25.50 per hour. If a candidate is hired, they will be paid at least the minimum wage according to their geographical jurisdiction and the exemption status for the position. New York Exempt: New York City and Long Island: $66,300.00/year, Nassau, Suffolk, and Westchester counties: $66,300.00/year, Remainder of New York state: $62,353.20/year New York Non-exempt: New York City and Long Island: $17.00/hour, Nassau, Suffolk, and Westchester counties: $17.00/hour, Remainder of New York state: $16.00/hour Washington Exempt: $80,168.40/year Washington Non-exempt: Bellingham: $19.13/hour, Burien: $21.63/hour, Everette: $20.77/hour, Unincorporated King County: $20.82/hour, Renton: $21.57/hour, Seattle: $21.30/hour, Tukwila: $21.65/hour, Remainder of Washington state: $17.13/hour

• 1-on-1 counseling with applicants to build their extra-curricular profiles and applications • Meet remotely with students • Edit essays and provide feedback to foster students’ independent writing skills • Provide comprehensive support to students as they prepare their applications • Generate creative and practical professional experience and projects for students’ extracurricular activities • Collaborate with a team of up to three counselors and a Senior Counselor Mentor to support each student’s progress • Maintain a caseload of anywhere from 0-15 students, depending on your availability.

Role Description Our Specialized Travel Consultants work in a high-touch service environment to book travel and accommodation for some of our top clients at Amex GBT. Working from the comfort of your own home, you’ll collaborate with your team to provide creative and timely travel solutions and an outstanding travel service experience. If you’re curious, collaborative, and enjoy working in an environment that prioritizes quality of interactions over quantity of calls, this may be the perfect role for you! - Manage complex, high-touch travel for VIP, entertainment, sports, and production clients, delivering exceptional service and seamless travel experiences. Key Responsibilities - Book and accurately manage air, hotel, rail, and ground travel, including complex and multi-destination itineraries. - Support production, publicity, and group travel (press junkets, events, non-employee travel). - Handle specialized requests (upgrades, charters, meet & greet, group seating, excess baggage, production logistics). - Provide proactive, policy-compliant travel recommendations. - Resolve disruptions, escalations, exchanges, waitlists, and complex fare issues. - Coordinate group and event travel, including reconfirmations and vendor liaison. - Maintain accurate records, direct billing, and assist with T&E reconciliation. - Build strong relationships with clients, coordinators, and suppliers. - Safeguard confidential traveler and talent information. Qualifications - 7+ years customer service, including 5+ years travel counseling. - Experience in VIP, entertainment, production, sports, or specialty travel preferred. Requirements - Sabre / Power Turbo GDS expertise. - Strong communication, attention to detail, and problem-solving. - Advanced knowledge of global travel and routing. - Ability to multitask in fast-paced, evolving environments. - Proficiency in Microsoft Office. Benefits - Flexible benefits tailored to each country, starting on your first day, including health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources. - Travel perks with weekly deals from major travel providers on flights, hotels, cruises, and car rentals. - Access to over 20,000 courses on our learning platform, leadership courses, and internal job openings available first to current employees. - Inclusion initiatives through global INclusion Groups to discuss challenges, obstacles, achievements, and drive company awareness and action. - And much more!

• The High School Counselor promotes student success by providing preventive services and responding to identified needs through implementation of a comprehensive school counseling program that helps guide all learners in their academic success, social and emotional development, and career and college planning and readiness. • Helps all students: o Plan for postsecondary options (enroll in education, enlist in military option, employ in work force) o Apply academic achievement strategies o Manage emotions and apply interpersonal skill • Focuses students and families on college and career readiness; • Meets quarterly with all students on caseload to review graduation plan and post-secondary options; • Delivers classroom instruction based on student success standards; • Reviews transcripts and other academic documentation for new and returning students; • Works collaboratively with teaching staff to develop a four (4) year graduation plan and audits student schedules for candidacy for graduation as determined by school and state policies; • Assist students in course placement including recommendations on Advanced Placement (AP) and pathways to challenge and enrich student learning opportunities; • Analyzes student data and develops data-driven programs for intervention action plans; • Provides short-term counseling to students and referrals for long-term support, as necessary; • Provides a support system that strengthens the efforts of teachers, staff, and parents; • Supports standardized testing program; parent education; and staff development; • May advocate for students at individual education plan meetings and other student-focused meetings; • Focuses students and families on goal setting and academic planning for college and career readiness; • Ability to travel up to 20% of the time for face-to-face professional development, student testing, and/or as required by the school.