The world has changed. Why hasn't insurance? Kin. For Every New Normal.
Senior Complex Claims Adjuster
Location
United States
Posted
6 days ago
Salary
$80K - $100K / year
Seniority
Senior
Job Description
Senior Complex Claims Adjuster
Kin Insurance
• Examining and appropriately interpreting insureds’ policies, forms in force, and other records to determine coverage and extent of company’s liability • Drafting, approving, and adjusting estimates of damage and loss amounts utilizing Xactimate and Xactanalysis • Using varying methods of investigation, including taking thorough recorded statements, consulting with police, fire departments inspecting property damage, and reviewing documentation • Writing clear, concise diary notes, managing and collaborating with vendors on field assignments, setting and saving contacts, and issuing payments • Appropriately applying knowledge of multiple state statutes, including the insurance code of ethics, rules, regulations, and guidelines • Negotiating with attorneys and/or public adjusters to achieve fair and equitable settlements
Job Requirements
- 3+ years of first-party property claims adjusting experience directly with a carrier, with expertise handling files with exposure up to $100,000, demonstrating deep knowledge of policy interpretation and claims processes.
- Hands-on experience managing attorney- and public adjuster-represented claims is preferred, showcasing strong negotiation and conflict resolution skills.
- Proven ability to manage vendor relationships and negotiate effectively to drive favorable outcomes.
- Experience drafting complex reservation of rights letters, coverage denial letters, and release letters.
- Proven ability to conduct thorough and effective recorded statements in support of claim investigations.
- Ability to recognize potential fraud indicators and identify subrogation opportunities within a claim file.
- Skilled in Xactimate/Xactanalysis, with strong technical acumen across platforms like Excel, Snapsheet, Slack, and CRM systems.
- Exceptional interpersonal skills with a track record of guiding policyholders through challenging situations with empathy and professionalism.
- Serves as a resource and mentor to less experienced claims team members, supporting their professional development and ensuring consistency in claims handling practices.
- Familiarity with the litigation process, including prior deposition and/or mediation experience preferred
- Working knowledge of insurance laws, good faith practices, timelines, and regulatory requirements across multiple states.
Benefits
- Competitive salary and company equity through Restricted Stock Units (RSUs), granted as part of our standard compensation package and based on role and level
- 401(k) with company match up to 4% of eligible earnings
- Multiple medical plan options, plus dental and vision coverage
- Company-funded HSA contributions (based on medical plan selection)
- Company-paid life insurance and short-term disability
- Employee referral bonuses
- A variety of supplemental benefit options, including long-term disability, critical illness, accident, legal, and pet insurance
- Access to mental health support and confidential counseling resources
- Flexible PTO for exempt employees (most employees take 15–20 days per year), plus 8 company-observed holidays
- Paid parental leave, including up to 14 weeks at 100% pay for birthing parents and 8 weeks at 100% pay for non-birthing parents
- Career mobility and internal growth opportunities across the organization
- Professional development budgets for certifications, conferences, and learning available, subject to management approval
Related Guides
Related Categories
Related Job Pages
More Claims Specialist Jobs
• Manages/adjusts assigned claims while meeting company standards and quality • Conducts thorough investigations; determines coverage and validity of claims • Interviews and communicates with insured, claimants, and witnesses • Inspects claims sites as required • Assigns external vendors as required • Prepares reports and negotiates settlements within granted authority • Participates in mediation and arbitrations as required • Maintains accurate records based on company standards
• Directly handles business owner liability claims • Analyzes coverage issues under the Business owners coverage form, garagekeepers, hired non-owned auto, auto services and other standard industry forms • Analyzes, investigates, and evaluates new loss notices and claim tenders • Adjusts total auto losses as part of adjusting liability claims • Expeditiously analyzes and positions claim under applicable coverage • Collaborates on setting reserves at appropriate level for claims • Uses good judgment in managing ALAE in claims investigation • Appropriately documents claim files in accordance with established guidelines • Obtains and maintains adjuster licenses, as required
Claims Supervisor Workers Compensation
GallagherWorking to protect what matters most throughout the world.
Role Description At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose. Qualifications - High School Diploma - Minimum of 10 years related claims experience - Appropriately licensed and/or certified in all states in which claims are being handled - Knowledge of all team member related functions - Desired: Bachelor's Degree Requirements - Must have a workers compensation claims background including experience handling indemnity and litigation - Minimum of 2 years prior leadership/people management experience in a claims environment required - California Workers Compensation jurisdictional experience - CA Designation required, SIP optional - This role is eligible for fully remote work Benefits - Medical/dental/vision plans, which start from day one! - Life and accident insurance - 401(K) and Roth options - Tax-advantaged accounts (HSA, FSA) - Educational expense reimbursement - Paid parental leave - Digital mental health services (Talkspace) - Flexible work hours (availability varies by office and job function) - Training programs - Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing - Charitable matching gift program - And more... The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process.
Auto Insurance Claims Adjuster
Claims Management Resources, Inc. (CMR)We help our customers focus on theirs.
• Investigate claims issues and provide information to damagers and utility company field technicians • Negotiate settlements with damagers and insurance companies as applicable • Review claim information and request/research additional reference material to complete the claim record • File subrogation packages with insurance companies • Dispute resolution and response to damager objections • Enter data into customized claims systems • Tracks fees, closed and open claims, and other claims information
