Role Description Join OpenText, a global community built on trust, committed to raising the bar for customer satisfaction and delivering tangible outcomes. As a Lead Value Engineer, you will play a critical role in helping customers realize the true business potential of their investments in OpenText technologies—whether through optimized processes or new capabilities. In this high-impact role, you'll collaborate on strategic accounts alongside regional sales teams, developing opportunities and driving revenue expansion. Primary Responsibilities - Conduct industry and account research to understand customer circumstances. - Plan and facilitate virtual or onsite consulting engagements to analyze business processes. - Identify and quantify business improvement opportunities. - Recommend a roadmap for improvement and deliver Business Value analysis. - Take responsibility for and lead in the identification of organizational value drivers and serve as a customer-trusted advisor. A Day in the Life Based in Tokyo, Japan, you'll collaborate closely with an experienced, international team of Value Engineers. You'll work alongside Account Executives, Solutions Consultants, and Cloud Architects, pinpointing key value drivers and offering strategic guidance to everyone from operational teams through to C-suite executives. You will engage directly with customers to build executive relationships and conduct discovery workshops to understand customer strategy, challenges, and priorities. You will bring and use knowledge and experience across technical, financial, and sales disciplines to engage customers and build strong business cases which translate technology into quantifiable business benefits and value, articulating where this value will be seen, how it can be measured, and what the expected value gain would be. You will benefit from internal and external training programs to continuously develop your expertise in the Value Engineering discipline. Qualifications - Minimum 3 years’ proven experience in enterprise software sales, business development, or management consulting. - Strong understanding of enterprise solutions. Requirements - Familiarity with financial modeling (IRR, NPV, ROI, TTV), cash flow analysis, and business case development. - Ability to refine existing financial models to adapt to business and technology evolution. - Exceptional communicator able to articulate complex concepts clearly and persuasively. - Skilled listener with a consultative approach to relationship-building and problem solving. - Strategic mindset, adept at identifying and validating organizational challenges. - Proven ability to leverage customer research to develop targeted account strategies. - Experienced in facilitating customer workshops to uncover key opportunities. - Flexibility to occasionally support international engagements, including potential travel. Additional Assets - Experience with Cybersecurity solutions. - Fluency in Japanese and English. Call to Action Ready to drive transformative business value for global enterprises? If you're a strategic thinker passionate about aligning technology with tangible business outcomes, we'd love to hear from you. Join OpenText today and take your career to extraordinary heights. Company Description OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

• Serve as the primary on-call technical point of contact. • Provide immediate assessment, troubleshooting, and coordination for critical system failures or unplanned outages, ensuring rapid restoration of service while maintaining safety and operational integrity. • Act as the primary on-site resource for troubleshooting, preventative maintenance, and technical inquiries regarding AC Substation equipment. • Provide expert technical support for Substation Control and Protection systems. • Assist in the development of comprehensive O&M procedures. • Provide mentorship and hands-on training to customer personnel as required. • Ensure all scheduled maintenance work is executed effectively and in accordance with the agreed-upon Annual Work Plan. • Review spare part lists, inventories, and specifications; provide recommendations for missing or damaged components. • Proactively monitor substation performance data to identify potential failure modes before they result in outages. • Serve as a trusted technical advisor to the customer’s management. • Champion EHS standards on-site, ensuring all maintenance activities comply with safety requirements.

• Responsible for the design, planning and implementation/engineering of integration solutions using IBM MFT Suite (Sterling File Gateway, Sterling B2B Integrator, Sterling Secure+, Sterling Control Center) • Reviews assigned file transmission requests and configures a standard file transmission solution. • Partners with lines of business to select transfer methods tailored to meet business requirements. • Securely exchanges data, following corporate and industry standards to minimize risks of unauthorized access, theft, or manipulations of data. • Verifies completion of automated file transfers. • Creates and maintains file transfer documentation. • Troubleshoots and corrects problems with existing automation and procedures. • Works with the business lines to troubleshoot and remediate issues related to unsuccessful file movements • Provides support for data movement solutions, including extraction, transformation, and load (ETL) processes, query, and data validation. • Assists and supports leadership with file movement directions, while developing an effective strategy to help the department succeed in the overall goal. • Provides consultation on analytic capabilities and enterprise integrated data assets to business partners to mature the Enterprise Data Movement vision and direction. • Influences technical direction and use of technologies relevant for file movements after making necessary evaluations; partners with development architecture team and vendors and provides recommendations for file movement processes. • Provides tier 3 support for the managed file transfer systems/processes. • Assesses existing automation frameworks, to provide analytic capabilities and enterprise integrated data assets to business partners to mature enterprise data movement vision and direction. • Consults and meets with internal business lines to analyze and understand file transfer requests • Communicates with technical and non-technical external/internal customers, as well as multiple levels of management, when designing, testing, and implementing file transfer workflows.

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA As a Cross Technology Managed Services Engineer (L1) at NTT DATA, you will be the first point of contact for our clients, ensuring their IT infrastructure and systems remain operational. You will proactively identify, investigate, and resolve technical incidents and problems, focusing on first-line support for standard and low-complexity incidents and service requests. Your aim? To ensure zero missed service level agreement conditions. Every day, you will monitor client infrastructure and solutions, identifying problems and errors before or as they occur. You will dive deep into first-line incidents assigned to you, pinpointing the root causes, and providing telephonic, ITSM ticket or chat support to our clients when they need it most. Maintenance activities, such as patching and configuration changes, will be part of your routine, ensuring the smooth operation of client systems. You will work across two or more technology domains, such as Cloud, Security, Networking, Applications, or Collaboration. Your day may include updating existing knowledge articles or creating new ones, seeking opportunities for work optimization, and supporting project work as needed. Additionally, you will contribute to disaster recovery functions and tests, ensuring our clients' DATA is safe and sound. Shift changes are made seamless with your careful handovers, ensuring service continuity. You will report and escalate incidents when necessary and strive for efficient, comprehensive resolutions of incidents and requests. With each interaction, you will aim to provide a positive client experience, placing their needs at the forefront of all you do. To thrive in this role, you need to have: - Entry-level experience with troubleshooting and support in security, network, DATA centre, systems, or storage within a medium to large ICT organization. - Basic knowledge of management agents, redundancy concepts, and ITIL processes. - Highly disciplined in handling of tickets on day-to-day basis. Act promptly as per defined Sop’s. - Try to resolve as many tickets as possible using available Knowledge articles or provided Sop’s. - Good understanding of using ITSM tools. - Skill in planning activities and projects in advance and adapting to changing circumstances. - A client-centric approach, understanding their requirements and ensuring a positive experience throughout their journey. - Ability to communicate and work across different cultures and social groups. - Proficiency in active listening techniques and refraining from interrupting. - A positive outlook at work, even in pressurized environments. - Willingness to work hard and put in longer hours when necessary. - A bachelor's degree or equivalent qualification in IT or Computing (or demonstrated equivalent work experience). Workplace type: On-site WorkingAbout NTT DATA NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Third parties fraudulently posing as NTT DATA recruiters NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters—whether in writing or by phone—in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.