• Drive operational excellence across key programs which tie directly with the topline goals of the fraud and safety operations team. • Lead end-to-end process improvement efforts through business case development, establishing measurement systems, root cause analysis, developing and launching innovative solutions, and establishing control and feedback mechanisms to ensure solutions stick. • Translate business and operational requirements to cross functional stakeholders across our platform product, tools. policy, engineering, and shared services teams. • Achieve strategic alignment across cross-functional stakeholders to ensure operational goals are embedded in system design, roadmap prioritization, and delivery plans. • Identify opportunities for process improvement and innovation, grounded in operational data, customer insights, and market trends. • Act as a subject matter expert on workflows, tools, and processes across Fraud and Safety Operations domains, while staying informed about emerging technologies and industry best practices. • Thoughtful application and execution of AI into our operations teams, to minimize waste, streamline process, and drive consistency in delivery. • Lead cross-functional project teams to deliver initiatives on time and within budget; manage dependencies, communicate risks, and ensure successful adoption. • Champion continuous improvement, fostering Lean and Six Sigma principles through training, mentoring, and hands-on leadership of improvement projects. • Define and track Key Performance Indicators (KPIs) across functional domains to measure impact and identify areas for optimization. • Promote a data-driven culture, ensuring decisions are informed by robust analytics and operational insights.

Role Description This role is responsible for designing, analyzing, and executing critical commercial strategy initiatives that drive growth, productivity, and operational excellence across the business. This role partners closely with Sales, Finance, Operations, Product, and Executive Leadership to develop insights, shape strategic recommendations, and translate commercial priorities into actionable plans. Reporting to the Senior Director of Commercial Strategy, this position leads key workstreams across annual planning, segmentation, coverage design, commercial performance management, and key strategic initiatives within sales strategy. This role serves as a trusted advisor to business leaders by leveraging data, financial analysis, and industry insights to optimize commercial outcomes and improve sales effectiveness. Main Responsibilities - Commercial Planning & Design - Lead annual planning components: segmentation, territory design, capacity planning, and coverage optimization - Recommend commercial models, role design, and account ownership frameworks - Support commercial blueprint execution aligned to go-to-market strategy - Drive planning scenarios and workload modeling to improve performance - Strategy & Performance - Identify opportunities through market, customer, and performance analysis - Deliver executive insights to improve growth, profitability, and customer outcomes - Build business cases, ROI analyses, and financial models - Monitor KPIs and define actions to enhance performance - Governance & Operating Rhythm - Lead governance for planning, blueprint management, and account standards - Facilitate business reviews, planning cycles, and decision forums - Establish reporting, scorecards, and dashboards for visibility and accountability - Ensure alignment between strategy and execution - Analytics & Insights - Translate complex data into actionable recommendations - Develop forecasting models, scenarios, and operational assessments - Partner with Finance and Operations on performance and resource decisions - Leverage customer, revenue, and productivity data to inform strategy - Cross-Functional Leadership - Partner across Sales, Customer Success, Marketing, Finance, Product, Operations, and Enablement - Influence senior stakeholders with data-driven insights - Lead strategic initiatives from concept through implementation - Mentor team members and promote accountability and collaboration Qualifications - Minimum: Bachelor’s degree or equivalent experience - 8+ years in commercial strategy, sales strategy, planning, consulting, or operations - Experience with planning, segmentation, coverage models, and sales productivity - Strong analytical, financial modeling, and problem-solving skills - Proven cross-functional leadership in a matrixed environment - Advanced Excel and BI/reporting tool proficiency - Strong executive communication skills - Preferred: MBA or advanced degree - Experience in telecom, technology, SaaS, or large enterprise environments - Experience with commercial transformation or coverage model redesign - Familiarity with CRM, sales analytics, and planning tools - People leadership or large workstream leadership experience Compensation This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. - Location Based Pay Ranges: $145,456 - $193,940 in these states: CA, WA Benefits - Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. What to Expect Next - Requisition #: 342351

• Lead complex strategy and commercialisation projects across advanced energy and clean technology sectors, particularly nuclear and fusion. • Develop technology commercialisation strategies, market entry plans and technology roadmaps. • Work directly with international clients, including government organisations, investors, start-ups and established technology businesses. • Manage project delivery, ensuring quality, timelines and client outcomes are achieved. • Support organisations throughout the commercialisation lifecycle, from early-stage innovation through to market deployment. • Contribute to thought leadership, strategic partnerships and business development activities.

Role Description We're hiring a Head of Data Strategy & Governance to scale our data governance and change practice across Ireland and the UK. You'll be the senior voice on our data strategy work, driving the methodology we recommend to clients and how we run engagements. You'll partner closely with our Head of Data Science, who owns the technology, platforms, and engineering practice, while you own the governance and deployment capability that leads to transformative outcomes for our clients. - Own and grow our governance practice, frameworks, artefacts, and the operating models we recommend to clients. This will span data ownership, stewardship, quality, lineage, classification, retention, and access, and the regulatory overlays specific to Irish and UK health and social care. - Shape and lead our engagement methodology, from discovery and workshops through strategy into delivery. - Lead the change side of client work: stakeholder engagement, adoption, data literacy uplift, standing up governance committees, and operating-model changes. - Hire and grow the team of consultants and analysts who deliver this work across both markets. - Become a trusted advisor to executive sponsors, DPOs, CIOs, Heads of Quality and Regulation, and boards. Build relationships that position Stalis as a long-term partner. Qualifications - Experience with either the Irish or UK regulatory environment for health and social care data. - Demonstrated track record of building and leading delivery teams and methodology in a consultancy, advisory, or internal transformation setting. - Senior-level client presence: fluent with executives and boards, while credible with technical and regulatory specialists. Requirements - You've elevated and deployed our governance practice assets to a repeatable state at customers across both Irish and UK regulatory contexts. - You've led or co-led two to three named client engagements as the senior governance and change voice. - You've hired and onboarded additional team members to scale our deployment capability. - You've established a visible point of view on data governance in Irish and UK health and social care. - You've led or designed data governance programmes end to end (operating model, committees, roles, tooling decisions, and change management). - You can build and execute a plan to reach capability and credibility in the other market within 12 months. Benefits - Opportunity to work in a collaborative and supportive environment. - Career growth and professional development opportunities. - Competitive compensation package and benefits including: - Private medical insurance - Death in service - Income protection - Holiday buy and sell