• Lead and manage the entire project lifecycle for a variety of digital projects, including strategy, websites, e-commerce, videos, systems, and products. • Define project scope of work, objectives, and deliverables in collaboration with clients and internal teams. • Develop and manage daily tasks, and create detailed project plans, timelines, and budgets, ensuring projects are delivered on time and within budget. • Effectively allocate and manage project resources, including producers, designers, developers, QA specialists, and external resources. • Identify and assess potential project risks and develop mitigation strategies. • Facilitate clear and consistent communication between clients, internal teams, and stakeholders. • Ensure projects meet the highest quality standards and client expectations. • Drive process optimization and adherence. • Contribute to the ongoing development and improvement of project management processes and best practices. • Manage client expectations, multiple demands, and competing priorities with finesse. • Serve as a point of escalation for client projects. • Build and maintain strong relationships with key clients. • Manage new business opportunities and establish project approaches and scopes for new engagements. • Manage project financials, including initial estimates, budget tracking, and revenue management.

• Own cross-functional program communication across Growth Design, Brand Creative, Design Foundations, Engineering, and Marketing/Acquisition, building alignment across teams that don’t yet have established localization workflows • Drive coordination across ~12 active localization workstreams, maintaining visibility into status, timing, and design review windows as workstream scope and priorities evolve with the program, and ensuring nothing slips between teams • Identify, track, and resolve dependencies across workstreams; make trade-off calls on what to escalate vs. resolve independently • Lead cross-team scoping across Growth Design, Brand Creative, and Design Foundations to aggregate creative production volume and define requirements; run the agency RFP process and onboard a partner covering upstream transcreation and downstream post-translation production (string swaps, asset re-renders, motion timing, layout QA) Design and implement a shared intake workflow for localization requests across 3 design teams, establishing the standard for how localization work enters and moves through production

• Prospect and develop new business opportunities within the marine and maritime industries, marine contractors, etc. • Build and maintain strong client relationships through trust, expertise, and exceptional service • Assess risks and provide tailored insurance solutions, including marine liability, property, hull & machinery, P&I, and workers’ compensation • Collaborate with underwriters and carrier partners to deliver competitive proposals • Maintain a pipeline of opportunities and meet or exceed sales and revenue goals • Provide ongoing account management and support to ensure client satisfaction. • Stay current with industry trends, market conditions, and regulatory updates relevant to marine insurance.

• Lead the production of full-funnel Firefox marketing campaigns — from brief to build to launch — across global and regional markets. • Manage external agencies, freelancers, and production vendors; oversee RFPs, negotiations, contracts, and scopes of work. • Drive coordination across AOR-led drumbeat programs and campaign-specific efforts involving multiple stakeholders. • Own operational excellence across project planning, timeline management, task tracking, and feedback coordination. • Work closely with product marketing, insights, communications, and regional marketing leads. • Support broader Mozilla IP as needed (events, branding, other product campaigns), while maintaining primary focus on Firefox. • Contribute to internal team operations, including resourcing, budget tracking, and process development.