• Develop Professional Education programs and strategies for the IHFM business unit • Identify, engage independently, and influence KOLs to develop aligned messages • Create and manage product training documents and educational tools • Measure effectiveness of educational tools and lead implementation of solutions

• Responsible for delivering effective, efficient, and timely delivery of the Company’s line of services to multiple customers within an assigned geographic territory. • Is provided a company van and tools and travels to a variety of customer sites to maintain commercial properties. • In addition to performing minor carpentry, plumbing and electrical maintenance, perform preventative, corrective and predictive maintenance, troubleshoot and service of commercial HVAC systems. • Perform tests and analysis of data to assure the proper functioning of equipment and provide recommendations as appropriate. • Complete thorough Preventative Maintenance Checks and Services on all standard package and split unit HVAC systems that are common among EFO’s light commercial customers. • General repairs of steam/hot water boiler systems. • Perform minor plumbing maintenance on existing systems (e.g. unclog toilets and drains, repair leaks in drains and faucets). • Perform routine painting, carpentry work, etc., as necessary to maintain our Client’s facilities in like new condition. • Complete service inspections and asset inspections as needed. • Maintains timely and consistent communications with customer and internal support teams.

• Responsible for delivering effective, efficient, and timely delivery of the Company’s line of services to multiple customers within an assigned geographic territory. • Is provided a company van and tools and travels to a variety of customer sites to maintain commercial properties. • Performing minor carpentry, plumbing and electrical maintenance. • Perform preventative, corrective and predictive maintenance, troubleshoot and service of commercial HVAC systems. • Perform tests and analysis of data to assure the proper functioning of equipment and provide recommendations as appropriate. • Understands control operation, and sequence of operation for commercial HVAC systems. • Utilize multiple trade skills such as carpentry, plumbing, electrical, painting, and roofing, HVAC, and other skills as needed to solve maintenance problems. • Complete thorough Preventative Maintenance Checks and Services on all standard package and split unit HVAC systems that are common among EFO’s light commercial customers.

• Responsible for delivering effective, efficient, and timely delivery of the Company’s line of services to multiple customers within an assigned geographic territory. • Is provided a company van and tools and travels to a variety of customer sites to maintain commercial properties. • Perform preventative, corrective and predictive maintenance, troubleshoot and service of commercial HVAC systems. • Perform tests and analysis of data to assure the proper functioning of equipment and provide recommendations as appropriate. • Complete thorough Preventative Maintenance Checks and Services on all standard package and split unit HVAC systems that are common among EFO’s light commercial customers. • General repairs of steam/hot water boiler systems. • Safely diagnose and repair common mechanical, electrical, or system failure issues on standard boiler, package and split unit HVAC systems. • Perform minor plumbing maintenance on existing systems. • Perform routine painting, carpentry work, etc., as necessary to maintain our Client’s facilities in like new condition. • Perform minor electrical maintenance as allowed without a license within state law requirements. • Complete service inspections and asset inspections as needed. • Creates a positive climate with the client, provides and generates customer satisfaction. Maintains timely and consistent communications with customer and internal support teams. • Completes other duties as assigned or required.