• Responsible for delivering effective, efficient, and timely delivery of the Company’s line of services to multiple customers within an assigned geographic territory. • Is provided a company van and tools and travels to a variety of customer sites to maintain commercial properties. • In addition to performing minor carpentry, plumbing and electrical maintenance, perform preventative, corrective and predictive maintenance, troubleshoot and service of commercial HVAC systems. • Perform tests and analysis of data to assure the proper functioning of equipment and provide recommendations as appropriate. • Complete thorough Preventative Maintenance Checks and Services on all standard package and split unit HVAC systems that are common among EFO’s light commercial customers. • General repairs of steam/hot water boiler systems. • Perform minor plumbing maintenance on existing systems (e.g. unclog toilets and drains, repair leaks in drains and faucets). • Perform routine painting, carpentry work, etc., as necessary to maintain our Client’s facilities in like new condition. • Complete service inspections and asset inspections as needed. • Maintains timely and consistent communications with customer and internal support teams.

• Responsible for delivering effective, efficient, and timely delivery of the Company’s line of services to multiple customers within an assigned geographic territory. • Is provided a company van and tools and travels to a variety of customer sites to maintain commercial properties. • Performing minor carpentry, plumbing and electrical maintenance. • Perform preventative, corrective and predictive maintenance, troubleshoot and service of commercial HVAC systems. • Perform tests and analysis of data to assure the proper functioning of equipment and provide recommendations as appropriate. • Understands control operation, and sequence of operation for commercial HVAC systems. • Utilize multiple trade skills such as carpentry, plumbing, electrical, painting, and roofing, HVAC, and other skills as needed to solve maintenance problems. • Complete thorough Preventative Maintenance Checks and Services on all standard package and split unit HVAC systems that are common among EFO’s light commercial customers.

• Responsible for delivering effective, efficient, and timely delivery of the Company’s line of services to multiple customers within an assigned geographic territory. • Is provided a company van and tools and travels to a variety of customer sites to maintain commercial properties. • Perform preventative, corrective and predictive maintenance, troubleshoot and service of commercial HVAC systems. • Perform tests and analysis of data to assure the proper functioning of equipment and provide recommendations as appropriate. • Complete thorough Preventative Maintenance Checks and Services on all standard package and split unit HVAC systems that are common among EFO’s light commercial customers. • General repairs of steam/hot water boiler systems. • Safely diagnose and repair common mechanical, electrical, or system failure issues on standard boiler, package and split unit HVAC systems. • Perform minor plumbing maintenance on existing systems. • Perform routine painting, carpentry work, etc., as necessary to maintain our Client’s facilities in like new condition. • Perform minor electrical maintenance as allowed without a license within state law requirements. • Complete service inspections and asset inspections as needed. • Creates a positive climate with the client, provides and generates customer satisfaction. Maintains timely and consistent communications with customer and internal support teams. • Completes other duties as assigned or required.

• Develop strong, compliant relationships across a broad range of health care providers (HCPs) across multiple specialties and account types (IDNs, health systems and community clinics) by understanding their needs and sharing accurate, balanced information about Invivyd’s products and solutions • Facilitate clinical dialogue that compels the customer to act on behalf of their patients and engage the entire account to understand any obstacles that exist to provide appropriate solutions • Identify shared priorities and leverage knowledge and tactics within full account to develop a territory business plan that drives product demand by meeting the needs of key partners and ultimately their patients to drive superior results • Utilize your understanding of the broader healthcare landscape for account selling, including provider offices and health systems, and how decisions are made across these settings • Manage your territory with a business owner mindset with accountability, energy, and drive by owning the outcome of your results with a sense of urgency while staying compliant with company policies and industry regulations • Deliver compelling product presentations and educational discussions to support patient care decisions by utilizing all approved resources in line with company training and compliance requirements • Collaborate as a positive energy multiplier cross-functionally with colleagues in marketing, market access, and other teams to support customer needs and win together • Operate with an enterprise mindset to gather and share customer insights, feedback, and questions to help Invivyd continuously improve how we serve providers and patients • Collaborate with cross-functional partners on overall account and territory strategy to maximize internal/external knowledge on how to access products and services • Aggregate customer, market data, and insights to effectively apply multiple channels to drive total selling engagements • Utilize data driven approach to prioritize customers/accounts to maximize impact aligned to strategic plan