• Build, customize, and maintain workflows within Go High Level. • Create and implement automations, triggers, campaigns, and pipeline workflows. • Complete Go High Level projects and workflow requests assigned by the provider. • Troubleshoot and improve existing GHL automations and processes. • Answer inbound patient calls professionally. • Respond to patient emails and inquiries promptly. • Coordinate communication with insurance companies. • Check insurance claim status and follow up on outstanding claims. • Maintain accurate documentation within ChiroTouch EHR. • Perform internet research and administrative tasks as needed. • Support day-to-day clinic operations alongside the current Virtual Assistant. • Review work carefully to help minimize errors and improve workflow efficiency.

• Provide direct administrative and technical support to the CIO; • Manage product imports, updates, and data maintenance within Acumatica ERP; • Support Shopify store management, including product updates and basic website maintenance; • Monitor software updates, integrations, and overall system performance; • Troubleshoot basic technical issues and coordinate with software vendors when needed; • Maintain technical documentation, SOPs, and internal process documentation; • Organize data, create reports, and analyze information using Excel or Google Sheets; • Manage calendars, administrative tasks, and project coordination; • Support ongoing automation and system improvement initiatives;

Role Description Join our dynamic team at Matthys Projecten as the Personal Assistant to our Chief Executive Officer! In this exciting role, you'll be at the heart of our operations, providing crucial support to our CEO. We're looking for someone who is highly organized, proactive, and ready to tackle any challenge that comes their way. - Manage and organize the CEO's schedule, ensuring all appointments and meetings are efficiently arranged. - Handle and prioritize incoming communications, including emails and phone calls, on behalf of the CEO. - Coordinate travel arrangements and accommodations for the CEO during business trips. - Assist in the preparation of reports, presentations, and correspondence as needed by the CEO. - Act as a liaison between the CEO and other departments within the company to facilitate smooth communication. Qualifications - Exceptional organizational skills with a knack for multitasking. - Strong communication skills, both written and verbal. - Proficiency in Microsoft Office Suite (Word, Excel, Outlook, etc.). - High level of discretion and confidentiality when handling sensitive information. - Previous experience as a personal assistant or in a similar role is preferred. Benefits - Dive into exciting projects, support leadership, and grow your career with us.

Role Description We are seeking a proactive, detail-oriented Patient Support & Go High Level (GHL) Virtual Assistant to join a growing chiropractic practice. This role is ideal for someone who has hands-on experience building Go High Level workflows and enjoys combining technical CRM work with patient-facing administrative support. You will work closely with an existing Virtual Assistant to improve clinic operations, manage patient communications, and build GHL automations that streamline daily processes. Success in this role requires excellent attention to detail, strong communication skills, and the ability to anticipate what needs to be done without constant supervision. Key Responsibilities - Go High Level (GHL) Workflow Management - Build, customize, and maintain workflows within Go High Level. - Create and implement automations, triggers, campaigns, and pipeline workflows. - Complete Go High Level projects and workflow requests assigned by the provider. - Troubleshoot and improve existing GHL automations and processes. - Patient Communication & Administrative Support - Answer inbound patient calls professionally. - Respond to patient emails and inquiries promptly. - Coordinate communication with insurance companies. - Check insurance claim status and follow up on outstanding claims. - Maintain accurate documentation within ChiroTouch EHR. - Perform internet research and administrative tasks as needed. - Support day-to-day clinic operations alongside the current Virtual Assistant. - Review work carefully to help minimize errors and improve workflow efficiency. Qualifications - Hands-on Go High Level (GHL) workflow creation and automation experience (Deal Breaker). - Experience building workflows, triggers, automations, and campaigns inside Go High Level. - Excellent verbal and written English communication skills. - Strong computer skills and ability to quickly learn new software. - Comfortable speaking with patients and insurance companies over the phone. - Strong email communication skills. - Exceptional attention to detail with minimal careless mistakes. - Ability to multitask while maintaining accuracy. - Strong organizational and follow-up skills. Requirements - Must speak and write English clearly and professionally. - Must have relevant work experience. - Must be able to provide an NBI Clearance and/or Local Police Clearance before onboarding (mandatory). - Must be available to attend video meetings with camera on when required. - Computer: Reliable laptop or desktop computer. - Internet: Stable high-speed internet connection (minimum 25 Mbps). - Audio: Noise-canceling headset. - Video: Working webcam for virtual meetings. - Workspace: Quiet and professional work environment. Benefits - Dedicated HR & Contractor Support Team: Access to world-class support for questions, guidance, contract matters, and client communication. - Premium VPN Access (Optional): A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks. - HIPAA & Cybersecurity Training + Certification (Provided): Access to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. healthcare clients. - Top 1% VA Performance Training: Access to our proprietary training on communication, client management, productivity systems, and best practices to help you become a top-performing VA and increase long-term client retention. - Client-Approved U.S. Holidays: Contractors may take U.S. holidays off according to the client’s needs and schedule. - Client-Approved Paid or Unpaid Time Off: Time off may be granted by your client. Paid time off is optional and only if offered by the client. - Access to Tools & Resources: Templates, workflow guides, productivity tools, and client-specific SOP support to help you perform at your best. - Optional Performance-Based Incentives: Some clients may offer bonuses, incentives, or increased hours based on your performance.