Winning Assistants LLC logo
Winning Assistants LLC

We provide virtual assistants from the top 1% global talent pool to help companies scale & streamline operations.

Patient Support, GoHighLevel Virtual Assistant

Executive AssistantExecutive AssistantFull TimeRemoteSeniorTeam 51-200H1B No SponsorCompany SiteLinkedIn

Location

Philippines

Posted

4 days ago

Salary

$6 - $7 / hour

Seniority

Senior

High SchoolExperience acceptedEnglishGo

Job Description

Patient Support, GoHighLevel Virtual Assistant

Winning Assistants LLC

• Build, customize, and maintain workflows within Go High Level. • Create and implement automations, triggers, campaigns, and pipeline workflows. • Complete Go High Level projects and workflow requests assigned by the provider. • Troubleshoot and improve existing GHL automations and processes. • Answer inbound patient calls professionally. • Respond to patient emails and inquiries promptly. • Coordinate communication with insurance companies. • Check insurance claim status and follow up on outstanding claims. • Maintain accurate documentation within ChiroTouch EHR. • Perform internet research and administrative tasks as needed. • Support day-to-day clinic operations alongside the current Virtual Assistant. • Review work carefully to help minimize errors and improve workflow efficiency.

Job Requirements

  • Hands-on Go High Level (GHL) workflow creation and automation experience (Deal Breaker).
  • Experience building workflows, triggers, automations, and campaigns inside Go High Level.
  • Excellent verbal and written English communication skills.
  • Strong computer skills and ability to quickly learn new software.
  • Comfortable speaking with patients and insurance companies over the phone.
  • Strong email communication skills.
  • Exceptional attention to detail with minimal careless mistakes.
  • Ability to multitask while maintaining accuracy.
  • Strong organizational and follow-up skills.
  • Experience working in a medical, chiropractic, or healthcare practice (Preferred).
  • Experience using ChiroTouch EHR and GHL (Preferred).
  • Experience handling insurance verification and insurance claims follow-up (Preferred).
  • Previous Virtual Assistant experience supporting U.S. healthcare providers (Preferred).

Benefits

  • Dedicated HR & Contractor Support Team: Access to world-class support for questions, guidance, contract matters, and client communication.
  • Premium VPN Access (Optional): A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks.
  • HIPAA & Cybersecurity Training + Certification (Provided): Access to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. healthcare clients.
  • Top 1% VA Performance Training: Access to our proprietary training on communication, client management, productivity systems, and best practices to help you become a top-performing VA and increase long-term client retention.
  • Client-Approved U.S. Holidays: Contractors may take U.S. holidays off according to the client’s needs and schedule.
  • Client-Approved Paid or Unpaid Time Off: Time off may be granted by your client. Paid time off is optional and only if offered by the client.
  • Access to Tools & Resources: Templates, workflow guides, productivity tools, and client-specific SOP support to help you perform at your best.
  • Optional Performance-Based Incentives: Some clients may offer bonuses, incentives, or increased hours based on your performance.

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