Merit America

• Own the learner relationship from acceptance through completion, ensuring consistent engagement and progress through academic milestones • Guide learners through The College systems and processes to identify and pursue paths aligned with their goals and desired outcomes • Conduct regular 1:1 coaching sessions focused on goal-setting, accountability, and persistence • Monitor learner progress and engagement using institutional systems and data signals • Identify at-risk learners early and implement targeted interventions to re-engage and support progress • Prioritize outreach and coaching efforts to maximize impact across a large caseload • Diagnose learners’ barriers to progress, including academic, logistical, and personal challenges • Develop and execute intervention plans tailored to learner needs • Coordinate with instructors, academic advisors, and support services to ensure aligned and timely support • Maintain consistent follow-up to ensure interventions result in measurable progress • Integrate career development into coaching conversations from the start of the program • Help learners connect academic work to career goals and long-term opportunities • Support the development of professional identity, confidence, and workplace readiness • Guide learners in translating their learning into career-relevant skills and experiences • Provide ongoing support after completion, including identifying opportunities for further education and guiding career paths • Establish early connection with learners, including outreach prior to the start of coursework • Foster a sense of belonging and community, particularly during early program phases • Normalize help-seeking behaviors and create an environment where learners stay engaged during challenges • Reinforce learner identity as a college learner and emerging professional • Use SIS, CRM and learning systems to track learner progress, engagement, and outcomes • Document coaching interactions and interventions accurately and consistently • Partner closely with faculty to align on learner performance and academic needs • Collaborate with learner support services (academic, wellness, etc.) to ensure coordinated care

The Organization: Merit America The American economy is broken. Today, 53 million working adults–nearly half of the U.S. workforce–do not earn a living wage. These talented workers have few options to advance: college is too long and expensive, full-time boot camp programs don’t offer enough flexibility, and online courses don’t have the structure or support to translate learning into a new career. The result? Talented workers, disproportionately people of color and women, get stuck in low-wage roles with no way to build a better life for themselves and their families. Merit America is a national nonprofit that creates pathways to family-sustaining careers for Americans stuck in low-wage work. Our fast, flexible solutions are built for working adults: We start by analyzing tens of millions of job postings to identify in-demand, high-paying tech careers and then work with industry-recognized partners to train for these roles with part-time programs that combine flexible online learning with best-in-class coaching. Finally, we support our learners in their job search, helping them connect with a broad constellation of local and national employers such as JPMorgan Chase and Infosys to land higher-earning, family-sustaining jobs. Merit America is on a mission to build a scalable pathway for workers to join the middle class through merit, not money. Since our founding in 2018, we’ve generated a projected $1 billion in near-term wage gains for our learners. About the Role: At Merit America, the Admissions Team is responsible for helping to identify and prepare applicants for life-changing careers. We are seeking an Admissions Advisor who will be integral to our ability to serve twice as many learners in 2025. The primary mission of the Admissions Advisor is to support an exceptional learner experience from initial application through program acceptance, driving operational excellence through the effective use and creation of tools and processes. This role is indispensable in selecting thousands of learners from across the country to participate in our rigorous training program, which offers life-changing career opportunities. The Advisor role has three main functional areas: Applicant Communication, Applicant Operations, and Event Execution. These functional areas directly contribute to the applicant conversion rate and ensure a phenomenal applicant experience. The Admissions Advisor will play a key role in supporting Merit America's scale, directly ensuring the organization’s ability to serve 10,000 learners annually. This is an ideal role for those seeking to make a meaningful direct impact on the lives of individuals facing systemic barriers and to help build a fast-growing nonprofit startup. The Admissions Advisor is non-exempt and will report directly to the Lead Admissions Advisor and works primarily with the program team across Merit America. What You’ll be Doing: The functional areas and responsibilities of the Admissions Advisor will include, but are not limited to, the following: Applicant Communication 40%: Our Admissions Advisors are the first point of contact for prospective learners, setting the tone for their entire journey with Merit America. Through prompt and accurate responses to inquiries about eligibility, program details, assessment processes, and more, advisors ensure that applicants have all the information they need to make informed decisions. By maintaining timely, clear, and actionable communication via email and phone, they help build trust and confidence in our program. Effective applicant communication directly impacts our conversion rates, and informed and engaged applicants are more likely to complete the application process and join our programs. Responsibilities - - Responding to Inquiries: - Answer all inquiries regarding eligibility, general program questions, application status, and Device Grants. This involves providing applicants with timely, thorough, and actionable communications, ensuring they have all the information needed to proceed through the admissions process. - Email and Call Management: - Serve as the primary point of contact for applicant inquiries via inbound and outbound calls through Talkdesk, as well as email communication via Intercom. This includes owning responses, maintaining applicant inquiries, looping in other relevant parties as needed, and ensuring that all communications are handled efficiently and professionally. - Overall Communication Quality: - Ensure that Merit America applicants experience top-notch communication and service as they enter our admission funnel. This involves providing applicants with consistent, high-quality interactions at every touchpoint. Applicant Operations 40%: Admissions Advisors also play a crucial role in the operational aspects of the admissions process. This includes facilitating track switch requests, reactivating applications, and maintaining accurate data in Salesforce. By managing these tasks efficiently, advisors ensure that the admissions process runs smoothly and that all applicants receive the support they need to progress through each stage. Their attention to detail and commitment to maintaining up-to-date records are vital in keeping our operations streamlined and effective. This operational excellence is essential for internal efficiency and providing a seamless experience for applicants, further enhancing our conversion rates. Responsibilities - - Application Management: - Facilitate application reactivations, ensuring applicants can re-engage with their application process smoothly and effectively. - Handle track switch requests both pre-acceptance and post-acceptance, ensuring applicants are placed in the tracks that best suit their needs and qualifications. - Data Management: - Maintain accurate and up-to-date data in Salesforce, including the admissions status for all learners in the funnel. This involves tracking applicants' progress from the initial application through all phases of the admissions process until they are enrolled in the program. - Comprehensive Support: - Manage the transition of applicants through the entire admissions process, ensuring they receive the support and information needed to move from application to enrollment. Event execution 20%: Hosting and facilitating events such as weekly open house webinars and monthly program prep events are integral to our engagement strategy. These events provide prospective and admitted learners with valuable insights into our programs and allow them to interact directly with our team. Admissions Advisors are responsible for successfully executing these events, ensuring they run smoothly and effectively address attendees' questions and concerns. By delivering high-quality events, advisors help increase applicant interest and commitment, thereby boosting our conversion rates and enhancing the overall applicant experience. Responsibilities - - Webinars and Events: - Host weekly open house webinars to provide prospective applicants with detailed information about the program. This includes preparing materials, presenting information, and addressing any questions from attendees. - Host monthly Program Prep Events to help new enrollees prepare for the program. This involves organizing the event, presenting key information, and answering any final questions before the program begins. What Makes a Successful Candidate: We recognize that some individuals from underrepresented backgrounds may hesitate to apply if they don’t meet 100% of the listed qualifications. Please don’t let that discourage you from applying! We value the unique skills, experiences, and perspectives that each applicant brings, and we encourage you to apply if you believe your background demonstrates the required skills and competencies: Must Haves for all roles at Merit America: - Committed to Merit America’s mission to pave pathways to family-sustaining careers, break the poverty cycle, and create upward mobility for low-wage workers - Demonstrated history of embodying our values, which inform our work and drive our organization's culture - Shared sense of responsibility and ownership for our collective work in making a positive impact on the community we support, true to our value of Win & Lose Together - Committed to continuous learning and growth in advancing inclusive excellence and closing gaps across lines of difference - Passionate about fostering a workplace culture that embraces and values individual differences, aligned with our core value of inclusivity Must Haves for this role: - Operational Excellence: Ability to manage your own schedule and balance multiple demands, with demonstrated success working in fast-paced environments, solving problems creatively, and delivering measurable results - Conduct & Communication: Exceptional interpersonal skills and a collaborative approach; ability to communicate effectively and confidently, both verbally and in writing, are essential. - Entrepreneurial Drive: Resourcefulness, agility, and comfort working in ambiguous, quickly changing environments, including eagerness to wear multiple hats as needed and to help shape our start-up’s future - Relationship-Building: Strong interpersonal and communication skills and ability to form trust-based relationships with applicants and other stakeholders - Lifelong learning: Commitment to lifelong learning and ongoing personal and professional development; openness to feedback and relentless pursuit of improvement - Social-Impact Mindset: Desire to work directly with underserved populations and meaningfully improve their lives, and experience driving a “double bottom line” in terms of producing business and mission impact - Experience with Salesforce or other CRM platforms - Proficient with Google workspace (Google sheets, docs, etc) - Experience leading/presenting to large groups of people in a virtual setting - Commitment to lifelong learning and ongoing personal and professional development - Prior experience in workforce development, edTech, or equivalent training programs Other Logistics - This position is full-time: 4-day work week (Fridays are an operating day if there is a holiday closure during the week) - Location: Remote - Salary : $65,410 Our goal is to have competitive and equitable compensation. We have a market-based compensation approach, which means we benchmark each role from reputable data sources. We compare our benchmarks against similarly sized non-profit organizations with comparable annual budgets and geographical areas. We pay the same rate for the same roles and adjust to comply with statutory mandates. We take care of our employees by providing the following perks and benefits (please note that some of the benefits do not apply to temporary employees): - Medical, Dental and Vision insurance (100% Paid Employee Only Coverage) - Flexible Spending Account and Health Savings Account - Dependent care Flexible Spending Account - Health Reimbursement Account fully funded by Merit - Education & personal development reimbursement - Catalog of courses for professional learning and development - Short and long-term disability - Unlimited vacation (after a 90-day introductory period) - Paid Parental Leave and Adoption benefits (after 1 year of employment) - 11 federally recognized holidays - 2 week holiday office closure in December/January - 401(k) retirement plan with automatic Merit contribution - Wellness Benefits/Wellness Resources - Discount perks at work program - Phone/technology stipend - Home office setup stipend - Affinity groups and community building via virtual, in-person, and/or regional meetups *Eligibility for some benefits may vary based on employment status, full-time or part-time. Eligibility will be outlined during the hiring process. Remote Work & Sponsorship Candidates must reside within the 50 states or District of Columbia and have full authorization to work in the 50 U.S. states & the District of Columbia (international work abroad, including the U.S. territories (Puerto Rico, Guam, U.S. Virgin Islands, and other islands are excluded). In addition, Merit America doesn't offer employment visa sponsorship. Equal Opportunity Statement Building an inclusive, high-performing team that is diverse across lines of personal identity is integral to our success and we are proud to be an equal opportunity employer. This means we do not discriminate against any job applicant or employee because of their race, ethnicity, color, religion, national origin, sex, disability status, genetics, protected veteran status, gender identity or expression, sexual orientation, age or any other characteristic protected by federal, state or local laws. This applies to all terms and conditions of employment. We actively strive and evolve to develop and maintain workspaces that are fully inclusive. We encourage candidates from underrepresented groups to apply. Still excited about our work? You can learn more about our work in this video we made with our founding partner, Google. Fair Chance Ordinance Applicants who have arrest or conviction records and are in unincorporated areas of Los Angeles County will be considered in accordance with the state’s fair chance ordinance law. Employment under the ordinance includes part-time work, seasonal work, contract work, contingent work, work on commission, and work through the services of a temporary or employment agency. E-Verify Statement This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the I-9 Form.

• Own end-to-end workflows across systems • Develop a deep understanding of learner and staff workflows from start to finish across tools and teams • Identify breakdowns, duplication, and manual effort caused by system boundaries or unclear ownership • Propose improvements that increase reliability and reduce operational friction • Translate decisions into executable work • Partner with functional leaders to understand new initiatives, program changes, and operational needs • Surface technical, data, and process implications early • Help shape work so it is staged appropriately, aligned with current capacity, and realistic to deliver • Clarify system responsibilities and sequencing • Help define which systems are responsible for which functions at a given point in time, and what assumptions must be true before responsibilities shift • Document dependencies and tradeoffs so teams can move forward with shared understanding and fewer surprises • Support delivery and alignment • Work closely with engineers, data team members, and external partners to keep work moving • Track dependencies, flag risks, and surface decisions that require alignment • Ensure completed work aligns with original intent and downstream reporting and evaluation needs

• Ensure the accuracy, efficiency, and scalability of Merit America’s core accounting operations. • Manage accounts payable and payment-related relationships with vendors, contractors, and learner program participants. • Administer corporate credit cards, employee expenses, and banking transactions. • Maintain fixed asset records, track prepaid expenses and expense accruals. • Perform data entry and account reconciliations. • Actively leverage automation tools and AI to streamline accounting workflows. • Help modernize and scale accounting operations by leveraging automation, data tools, and modern accounting systems. • Report directly to the Financial Controller and work closely with the Accounting Manager and cross-functional teams across Merit America.

• Draft executive-level concept notes and partnership proposals for six and seven figure partnerships • Create and regularly refresh one-pagers, case-studies, and partnerships collateral • Drive pipeline momentum by tracking deal progress, spotting stalled opportunities, and partnering with MD, Partnerships to drive next steps. • Serve as deal lead for 1-2 smaller partnership opportunities (approximately 10% of time in H2), owning execution from early qualification through launch, with MD guidance and support • Develop executive briefing memos, research summaries, and meeting agendas • Attend senior-level partnership conversations and synthesize insights. • Draft follow-up emails and recap communications • Track action items and proactively advance next steps • Partner with the MD to refine positioning strategy and tailor messaging for different executive stakeholders (HR, Talent, Operations, CSR, etc.). • Maintain accurate data and reporting on pipeline health • Ensure accurate and organized data in Salesforce for all prospects, contacts, and partnerships. • Develop clear transition process and account documentation to ensure seamless handoff to Partner Success Team • Continuously refine and optimize processes, codifying best practices and insights into a structured, evolving Partnerships BD playbook. • Proactively identify new partnership ideas, sectors, or engagement models • Analyze industry trends and market signals • Experiment with improvements to outreach strategy and messaging • Attend senior-level partnership conversations and synthesize insights to continuously strengthen our enterprise sales approach and playbook.

The Organization: Merit America The American economy is broken. Today, 53 million working adults–nearly half of the U.S. workforce–do not earn a living wage. These talented workers have few options to advance: college is too long and expensive, full-time boot camp programs don’t offer enough flexibility, and online courses don’t have the structure or support to translate learning into a new career. The result? Talented workers, disproportionately people of color and women, get stuck in low-wage roles with no way to build a better life for themselves and their families. Merit America is a national nonprofit that creates pathways to family-sustaining careers for Americans stuck in low-wage work. Our fast, flexible solutions are built for working adults: We start by analyzing tens of millions of job postings to identify in-demand, high-paying tech careers. We then work with industry-recognized partners to train for these roles with part-time programs that combine flexible online learning with best-in-class coaching. Finally, we support our learners in their job search, helping them connect with a broad constellation of local and national employers such as JPMorgan Chase and Infosys to land higher-earning, family-sustaining jobs, driving an average wage gain of $24k three months or more after completing the program. Merit America is on a mission to build a scalable pathway for workers to join the middle class through merit, not money. We’re on track to generate $1B in wage gains by 2025. Role Overview As a Tech Program Coordinator, you will be central to developing and launching technical certificate and degree programs from initial design through continuous improvement, leveraging deep expertise in IT, cybersecurity, and related technical fields to create industry-aligned curricula that drive learner success and scalability. This role will be highly collaborative, working primarily with leadership and the Merit America Program team to design, test, and refine curriculum resources and coaching strategies, directly supporting learners through customized programs while continuously analyzing data to ensure the content aligns with industry needs and learner success. The Tech Program Coordinator is an exempt role reporting directly to the Interim Director of Curriculum and Instruction. You will bring a strong commitment to our mission and values and the ability to balance strategic planning with hands-on execution to continuously improve our offerings through data-driven insights. Responsibilities The responsibilities of the Tech Program Coordinator will include, but are not limited to, the following: Curriculum Design & Development (50%) Design, curate, and customize high-quality, end-to-end learning solutions and resources for multiple technical courses in IT, cybersecurity, and software development Leverage deep expertise in technical fields to develop instructional content, hands-on labs, and assessments that build practical, job-ready skills aligned with industry certifications and workforce demands Partner with stakeholders, instructional design support, and subject matter experts to ensure content relevance, scalability, and alignment with learner academic and industry needs Regularly update and refine curriculum based on learner feedback, performance data, labor market insights, and industry trends, providing regular reports to leadership Design and integrate best practices and innovative strategies into curricula and program models, ensuring effective and engaging learning experiences Apply human-centered design approaches to enhance learning resources and methods Manage subject matter experts and content development tasks as needed Program Instruction & Faculty Support (25%) Instruct an assigned course load per term, facilitating learning and academic success through effective classroom management, regular evaluation of student performance, and timely, constructive feedback Advise on the hiring, evaluation, and professional development for all full-time and adjunct online instructors Collaborate cross-functionally with other departments to support a learner-centric culture and enhance the learner experience Project Management & Continuous Improvement (25%) Support and/or oversee all project plans related to technical course development, ensuring accurate and thorough documentation to build institutional efficiency and scalability Lead iterative development cycles for course improvement, ensuring alignment with scaffolding guidelines and instructional design best practices Collaborate with leadership and the institutional effectiveness team to develop and execute strategies for evaluating program effectiveness through data analysis Engage with industry partners and internal data to iterate on and improve courses continuously Work with strategic partners internally and externally to ensure program/curriculum designs are scalable and cost-effective while aligned with organizational goals Skills and Competencies We recognize that some individuals from underrepresented backgrounds may hesitate to apply if they don’t meet 100% of the listed qualifications.  Please don’t let that discourage you from applying! We value the unique skills, experiences, and perspectives that each applicant brings, and we encourage you to apply if you believe your background demonstrates the required skills and competencies: Must haves for this role: Technical Expertise: Demonstrate deep knowledge in IT, cybersecurity, and/or software development, with a bachelor’s degree or appropriate credentials in a computer science or technology-related discipline. Experience teaching technical courses in an online, asynchronous environment Proven ability to relate to faculty, staff, students, alumni, and clientele/general public is essential along with demonstrated strong leadership and administrative capabilities and communication skills. Instructional Design & Educational Technology: Proficiency in instructional design models (e.g., ADDIE) and adult learning theories (e.g., UDL), with the ability to conduct needs analysis and design effective, equity-minded learning outcomes and assessments. Advanced skill in managing Learning Management Systems (LMS), utilizing eLearning authoring tools (e.g., Articulate), creating multimedia content, and ensuring all materials comply with web accessibility standards (WCAG). Program and Project Management: Strong abilities in planning, coordinating, and managing complex educational technology projects Experience providing faculty consultation and training, and ensuring compliance with relevant policies Communication and Collaboration: Excellent verbal and written communication skills for bridging technical and academic departments Proven ability to relate to faculty, staff, students, alumni, and general public Effective mentoring and support capabilities with demonstrated leadership and administrative skills Learner-Centered & Inclusive Mindset: Commitment to creating learning materials accessible to a broad range of learners Demonstrated commitment to equity-minded instruction and inclusive excellence Nice to Haves for this role: Prior work with competency-based education or workplace-integrated learning models Familiarity with industry certification pathways (CompTIA, AWS, Cisco, etc.) Experience with stackable credentials and credit articulation Background in community college or adult education settings Knowledge of WCAG compliance and accessible design beyond basics Other Logistics This position is full-time: 4-day work week (Fridays are an operating day if there is a holiday closure during the week) Location: Remote Salary: $102,485 Priority Application Deadline: Sunday, February 1st Our goal is to have competitive and equitable compensation.  We have a market-based compensation approach, which means we benchmark each role from reputable data sources. We compare our benchmarks against similarly sized non-profit organizations with comparable annual budgets and geographical areas. We pay the same rate for the same roles and adjust to comply with statutory mandates. We take care of our employees by providing the following perks and benefits (please note that some of the benefits do not apply to temporary employees) : Medical, Dental and Vision insurance (100% Paid Employee Only Coverage) Flexible Spending Account and Health Savings Account Dependent care Flexible Spending Account Health Reimbursement Account fully funded by Merit Education & personal development reimbursement Catalog of courses for professional learning and development Short and long-term disability Unlimited vacation (after a 90-day introductory period) Paid Parental Leave and Adoption benefits (after 1 year of employment) 11 federally recognized holidays 2 week holiday office closure in December/January 401(k) retirement plan with automatic Merit contribution Wellness Benefits/Wellness Resources Discount perks at work program Phone/technology stipend Home office setup stipend Affinity groups and community building via virtual, in-person, and/or regional meetups *Eligibility for some benefits may vary based on employment status, full-time or part-time. Eligibility will be outlined during the hiring process. Remote Work & Sponsorship Candidates must reside within the 50 states or District of Columbia and have full authorization to work in the 50 U.S. states & the District of Columbia (international work abroad, including the U.S. territories (Puerto Rico, Guam, U.S. Virgin Islands, and other islands are excluded). In addition, Merit America doesn't offer employment visa sponsorship. Equal Opportunity Statement Building an inclusive, high-performing team that is diverse across lines of personal identity is integral to our success and we are proud to be an equal opportunity employer. This means we do not discriminate against any job applicant or employee because of their race, ethnicity, color, religion, national origin, sex, disability status, genetics, protected veteran status, gender identity or expression, sexual orientation, age or any other characteristic protected by federal, state or local laws. This applies to all terms and conditions of employment. We actively strive and evolve to develop and maintain workspaces that are fully inclusive. We encourage candidates from underrepresented groups to apply. Still excited about our work?  You can learn more about our work in this video we made with our founding partner, Google. Fair Chance Ordinance Applicants who have arrest or conviction records and are in unincorporated areas of Los Angeles County will be considered in accordance with the state’s fair chance ordinance law. Employment under the ordinance includes part-time work, seasonal work, contract work, contingent work, work on commission, and work through the services of a temporary or employment agency. E-Verify Statement This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the I-9 Form.

• Manage end-to-end execution of IE initiatives, including pilots, resource mapping, and affinity group (AG) infrastructure • Design and run experiments testing interventions to close staff and learner gaps (retention supports, hiring improvements, AG development) • Document key learnings from our 2026 IE plan, synthesizing insights and recommending what to scale, iterate, or sunset • Create operational tools and frameworks that embed equitable practices into workflows: toolkits, inclusive facilitation guides, and policy templates • Expand Merit America's capacity to serve economically-disadvantaged communities through increasing staff literacy of current research, benchmarking and resources • Track progress against quarterly goals and provide updates to the Director and key stakeholders • Partner directly with the Director of Learning & People Experience to design and deliver learning programs that build highest-impact skills for our remote workforce, including ongoing support content for staff who have completed internal training programs • Create opportunities to engage staff members in cultural conversations, guided self-reflection, and intentional practice related to the experiences of learners, coworkers, and people Merit America is looking to serve • Create accessible and actionable training materials such as slide decks, facilitation guides, workbooks, and follow up resources for staff at all levels • Facilitate live learning sessions with diverse staff groups, creating inclusive spaces for skill-building and dialogue • Equip managers with practical tools for navigating pushback, building buy-in, and sustaining behavior change over time • Evaluate training effectiveness through assessments, feedback, and observable behavior change • Build and maintain clear IE metric reporting by creating dashboards and consolidated views that bring together learner outcomes, staff sentiment, and retention data from existing systems • Conduct quantitative and qualitative analyses to identify any gaps in staff and learner experiences, surface root causes, and pinpoint intervention opportunities • Track and report on IE OKRs, partnering with POPs and Data teams to centralize metrics and surface insights needing attention • Assist the People Team in analyzing staff equity in People practices (e.g. performance reviews, promotions, compensation) • Promote IE in hiring, people practices, and learner-facing programs, ensuring that processes reflect the experiences of Merit America learners • Serve as the primary IE point of contact for all teams across Merit America, providing consultation and guidance on equity-related questions and initiatives • Enable inclusive excellence audits and assessments of systems, policies, and processes with concrete recommendations • Collaborate with Program team on learner experience improvements, and retention interventions • Coordinate operational functions for Affinity Groups: manage stipends, coordinate overall events schedule, synthesize feedback, and ensure AGs have data and resources to advise on organizational priorities