• Responsible for filing all FHA Part B claims and non-conveyance claims including CWCOT, SFLS, and Loss Mitigation claims • Follow up on all claim payments and title package submission to HUD • Monitor attorney firms to ensure timely submission of title packages • File all Part B expense claims within insurer/investor timeframes • Work to resolve exceptions on suspended claim funds • Monitor daily reports and queues • Keep Manager informed of trends and issues related to FHA claims • Schedule work effectively to reduce costs • Comply with instructions provided by Manager accurately and timely • Maintain regular and punctual attendance

• Examining and appropriately interpreting insureds’ policies, forms in force, and other records to determine coverage and extent of company’s liability • Drafting, approving, and adjusting estimates of damage and loss amounts utilizing Xactimate and Xactanalysis • Using varying methods of investigation, including taking thorough recorded statements, consulting with police, fire departments inspecting property damage, and reviewing documentation • Writing clear, concise diary notes, managing and collaborating with vendors on field assignments, setting and saving contacts, and issuing payments • Appropriately applying knowledge of multiple state statutes, including the insurance code of ethics, rules, regulations, and guidelines • Negotiating with attorneys and/or public adjusters to achieve fair and equitable settlements

Role Description This role provides leadership and oversight for all crop insurance claim investigations and settlements within the assigned district, ensuring accurate coverage interpretation, adherence to regulatory and company procedures, timely claim resolution, and the delivery of exceptional customer service throughout the claims process. - Collaborates and coordinates to establish and achieve goals for assigned areas. - Monitors and measures metrics to improve results, efficiencies and adherence to claims goals, policies and procedures. - Assures consistency across claims operations for assigned areas. - Provides guidance and counsel to claims personnel with respect to the investigation, evaluation, negotiation and settlement of all crop claims. - Supervises the development of assigned staff, including succession planning and administering and monitoring employee development to align with corporate and divisional needs. - Manages the implementation and maintenance of disaster recovery plans and activities in assigned areas. - Maintains current contact information for all employees in applicable areas and communicates with non-recovery employees during a disaster. Qualifications - Typically requires 6+ years of relevant experience or a combination of related experience, education and training. Requirements - This position allows full-time field work within the territory for this position which includes Hancock, McDonough, Fulton, Cass, Brown, Schuyler, Adams, Pike, Scott, Morgan, Sangamon, Christian, Macoupin, Greene, Jersey, Calhoun, and Montgomery counties and surrounding areas. Benefits - Base Pay Range: $93,200-$128,150 - In addition to base salary, this position is eligible for a Short-Term Incentive plan. - Insurance benefits (medical, dental, vision, disability, and life). - 401(k) with company match. Company Description COUNTRY Financial is committed to providing equal opportunity in all areas of employment, and in providing employees with a work environment free of discrimination and harassment. Employment decisions are made without regard to race, color, religion, age, gender, sexual orientation, veteran status, national origin, disability, or any other status protected by applicable laws or regulations. Come join our team at COUNTRY today!

• Responsible for processing health insurance claims submitted via paper or electronically by providers and members. • Ability to release health insurance claims for payment according to the defined workflows. • Validates health insurance claims with an understanding of health insurance cost sharing, limitations, and exclusions. • Reviews claims for completeness and accuracy, apply medical necessity and/or eligibility guidelines to determine coverage. • Work assigned pend and error reports, determine the benefit level to be paid according to the summary plan language. • Responds promptly to requests for information from other Sanford Health Plan departments. • Refers complex claims to Senior and/or Lead Claims Representatives.