• Own and manage the Northwest territory • Hunt for new business and close deals • Train teams and support merchandising and promotions • Collaborate with distributors, retailers, and contractors

Role Description The Team Lead, Utility Account Management reports to the Manager, Account Management. This position is responsible for managing and coaching the Utility Account Management team responsible for Members in the Western half of the United States. As the Team Lead of Utility Account Management, you will be responsible for creating an atmosphere that ensures NISC’s Members experience an ongoing, high-quality, personalized experience. As an effective team leader, you will ensure team cohesion, consistency of processes, and the review and implementation of best practices. This position includes a significant level of Member interaction, Member ownership, and direct participation in more complex work assigned to the team. - Use industry expertise and software knowledge to develop and advance Account Managers’ market approach and knowledge, specifically within the Utility and Multi-Service markets. - Ensure Account Managers are familiar with products and updates. - Advocate NISC’s strategy and culture among the Membership. - Attend and present on various Member-focused topics at events as needed. - Facilitate a collaborative team through consistent methodologies and processes. - Conduct regular weekly one-on-ones with each team member. - Maintain accurate records of all team member interactions utilizing OneNote, Salesforce, ServiceNow, Smartsheet, and Microsoft 365. - Manage clerical and daily administrative responsibilities (timesheets, expense reports, etc.). - Identify high-impact Member issues and work across divisions to ensure NISC’s Membership is receiving high-quality service. - Assist with Member challenges and questions, participate in calls as needed, and ensure the team is facilitating assistance for Members. - Serve as a conduit between Account Managers, fellow Team Leads, and NISC projects and initiatives. - Support internal and external communications related to NISC initiatives and Account Manager contributions. - Educate the team regarding changes within the utility industry and market. - Collaboratively and effectively work across teams and departmental leadership to accomplish goals and objectives. - Engage in and support organizational activities and objectives. - Demonstrate commitment to NISC’s Statement of Shared Values. - Perform other duties as assigned. Qualifications - Generally requires 10+ years of account management, product sales, and/or support experience at NISC or equivalent related experience. - Exceptional customer relationship management skills. - Ability to establish credibility and project an executive presence to interact effectively with current and prospective Members, Customers, and industry representatives at all levels of their organizations. - Strong knowledge of the rural electric cooperative and municipal utility industry, including current events, trends, and challenges. - Ability to understand the dynamics and issues related to the lifecycle of a Member’s IT solutions and effectively counsel them on opportunities for improvement. - Strong negotiation and conflict resolution skills. - Ability to identify and effectively resolve key issues with clients. - Knowledge of industry IT standards, terminology, and typical utility work processes. - Strong project management skills. - Excellent writing, editing, communication, and interpersonal skills. - Superior presentation skills for audiences of all sizes. - Ability to coach, mentor, and develop team members. - Ability to maintain the highest level of professionalism and ethical behavior. - Commitment to NISC’s Statement of Shared Values. - Ability to travel as necessary to meet the goals and objectives of the position. - Experience with Salesforce. Education Preferred - Bachelor’s Degree in a business-related field or equivalent experience.

Role Description We are looking for a Mid-Market Account Manager for our Account Management team here at Greenhouse! As a Mid-Market Account Manager, you will own the entire customer relationship, including: - Renewals - Adoption and product optimization strategy - Upselling of new products into our rapidly growing ecosystem of customers You will ensure a premium experience for our customers by understanding their business objectives and collaborating with cross-functional partners to streamline workflows and communication processes within Greenhouse. Who will love this job - A strategic hunter: Thrive in a competitive environment and feel rewarded through finding and driving revenue. - A natural collaborator: Enjoy working with others and leveraging strong partnerships to achieve the best outcome. - A thoughtful mediator: Stay calm under pressure and be successful and helpful through tough situations and hard-to-close negotiations. - An excellent teammate: Bring a detail-oriented approach to improving processes and actively contribute ideas to elevate the team. What you’ll do - Effectively manage a dedicated Mid-Market book of business. - Maintain an active pipeline of forecasted renewals and expansions to meet quota objectives. - Own the renewals and up-selling of new products and services. - Act as a trusted advisor, leading product adoption efforts across your customer base. - Craft compelling narratives and prove customer value through comprehensive business reviews. - Develop and execute strategic account plans that map out expansion and upsell opportunities. - Proactively identify and mitigate churn risks, owning resolution strategies. - Additional projects and responsibilities as business needs require. Qualifications - Experience in a quota-carrying role, preferably in a SaaS organization. - Strong financial literacy and commercial acumen to drive profitable, high-impact decisions. - Ability to adapt communication to different audiences and influence stakeholders. - Expertise with unpacking complex challenges and distilling them into simple, actionable solutions. - Ability to manage a large book of business, prioritizing customers based on opportunity, risk, and growth. - Strong discovery, negotiation, and creative problem-solving skills. - Your own unique talents and transferable skills. Requirements - Applicants must be currently authorized to work in the United States on a full-time basis. Benefits - Medical, dental, and vision insurance. - Basic life insurance. - Mental health resources. - Financial wellness benefits. - Fully paid parental leave program. - Short-term and long-term disability coverage. - 401(k) plan and company match. - Up to 14 scheduled paid holidays and up to 80 hours of paid sick leave per calendar year. - Non-exempt employees accrue up to 20-25 days of paid vacation time annually. - Exempt employees have flexible paid time off (PTO).

Role Description The Regional Account Manager, Bleeding Disorders is expected to develop and execute a territory sales plan, develop sales targets, close sales, coordinate sales efforts with strategic manufacturing and distribution partners, support the needs of the medical practice clients and participate in company sales planning, meetings and reporting as it relates to specialty medications and therapy management. The successful candidate will have a proven track record of achieving results, building relationships, customer focus, and promoting all sales and marketing programs. Job will require occasional evening and weekend event attendance. If you live in New York, Pennsylvania or New Jersey, you'll enjoy the flexibility to telecommute* as you take on some tough challenges. - Develop territory sales plan - Research and identify sales targets - Make cold calls - Use consultative sales process, probe for customer information and barriers - Develop creative solutions to gain profitable business - Create relationships with manufacturers - Close sales - Serve needs of medical practice accounts and solve issues - Manage territory T&E and customer related expenses - Travel 50% with occasional evening or weekend event participation Qualifications - Bachelor's degree or higher or equivalent years of work experience - 2+ years of experience in medical device, lab or specialty pharmacy sales - Proven track record of sales success - Proficient use of Outlook, Word, Excel and Power Point - Valid Driver’s License and access to reliable transportation that will enable you to travel to client and/or patient sites within a designated area - Willing to travel as needed Requirements - Master's MBA or professional health care degree - 2+ years of Hemophilia sales experience Benefits - Comprehensive benefits package - Incentive and recognition programs - Equity stock purchase - 401k contribution (all benefits are subject to eligibility requirements) Company Description At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission. - UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. - UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.