Role Description As a Sales Development Representative (SDR) at Hospitable, you’ll play a pivotal role in fueling our revenue engine. Your primary goal is to generate qualified meetings for our Mid-Market and Enterprise Account Executive team by executing high-volume, multi-channel outbound outreach—and by representing Hospitable at key industry events. This position is designed for someone who is eager to build a long-term career in B2B sales. Outbound Prospecting: - Make 100+ outbound calls per day to target accounts - Overcome difficult objections, ask strategic questions to discover pain points, and excite prospects with a concise pitch tailored to their needs. - Send personalized SMS, emails, and LinkedIn messages to decision-makers - Craft cold outbound email copy built to drive intrigue, responses, and conversations - Reach out to prospects before and after industry conferences using targeted lists Conference Representation & Travel (5-10%): - Attend and represent Hospitable at regional and national industry conferences - Engage attendees, capture new leads, and follow up post-event - Coordinate logistics and collateral with marketing for a seamless event presence Multi-Channel Cadences: - Execute coordinated email, phone, SMS, and LinkedIn sequences - Leverage tools like HubSpot, Clay, Instantly, Claude, and Aimfox to research and engage prospects Lead Qualification & Handoff: - Identify and qualify prospects based on ideal customer profile and BANT criteria - Schedule and document qualified meetings in HubSpot for Account Executives Data Management & Reporting: - Keep accurate, up-to-date records of all touch points and prospect statuses in CRM - Hit weekly, monthly, and quarterly quota targets for qualified meetings - Analyze outreach metrics and optimize cadences for higher conversion Cross-Functional Collaboration: - Share feedback with marketing on messaging and campaign effectiveness - Partner with AEs to tailor outreach approaches for key verticals Qualifications - Bachelor’s degree or equivalent experience - 2+ years of sales, business development, or customer-facing experience - Proven ability to meet or exceed activity and outcome based goals (cold calls, messages, meetings) - Comfortable operating in a fully remote/hybrid environment - Willingness to travel 5-10% for conferences and events Requirements - A demonstrated passion for a sales career (internships, campus involvement, clubs, etc.) - Strong desire to learn and grow within a fast-paced sales organization - Confident and clear over the phone, SMS, email, and LinkedIn - Ability to craft concise, compelling outreach messages - Comfortable making a high volume of daily outbound touches - Coachable attitude—open to feedback and continuous improvement - Familiarity with HubSpot (or similar CRMs) and prospecting tools (Clay, Instantly, Aimfox, Heyreach) - Excellent at juggling multiple cadences and follow-ups - Strong attention to detail in tracking activities and next steps Benefits - 35 days off per year, encouraged (including self-serve public holidays) and parental leave. - For US employees: healthcare (including EPO, PPO and HSA), 401(k). - Complimentary mental health and emotional support with therapists on call through Slack by Spill. - Earn virtual coins through our peer recognition platform and redeem them through gift cards, donations, or monetary rewards.

• Responds same day to controllable and uncontrollable customer sales and cancellation requests • Sells and Saves, secures, and converts' by handling all customer sales and cancellation requests • Resolves escalations for customer service within the defined territory • Generates revenue growth by utilizing a consultative selling approach • Establishes and maintains a high level of customer satisfaction • Reduces lost accounts by diffusing cancellation requests • Increases revenue and profitability by executing sound plans on sales and retention calls • Matches WM services with customer needs • Effectively uses WM sales productivity software tools • Acquires in depth industry and company knowledge

Role Description This role is remote and not required to be in the office; however, this position requires that the candidate lives within 50 miles of the Phoenix business unit. Internal employees from Tupelo, MS, Coraopolis, PA, or Lombard, IL are eligible to apply. Responds same day to controllable and uncontrollable customer sales and cancellation requests assigned to the Inside Sales Channel. Through the development and implementation of sound sales and retention strategies and the use of effective selling and negotiation skills, maximizes revenues and minimizes the impact of cancellation requests and rate rollbacks. Secures updated contract agreements from customers. Essential Duties and Responsibilities - Sells and saves by handling all customer sales and cancellation requests. - Provides ongoing education of contract details to existing customers. - Obtains customer contract commitments using sound telephone-based negotiation practices. - Resolves escalations for customer service within the defined territory. - Generates revenue growth by utilizing a consultative selling approach in the acquisition and retention of current WM customers. - Establishes and maintains a high level of customer satisfaction. - Communicates with the Market Area Sales Manager to support and resolve unique customer issues. - Reduces lost accounts by diffusing cancellation requests. - Increases revenue and profitability by executing sound plans on sales and retention calls. - Matches WM services with customer needs by demonstrating knowledge of customers, pricing, and competition. - Effectively uses WM sales productivity software tools (i.e., Prospect and Customer Database, Proposal Program, Pricing Tools, Genesys, Green Pages, etc.). - Acquires in-depth industry and company knowledge to prepare complex proposals and make recommendations on equipment optimization and leasing options. - Proposes customer solutions compliant with appropriate local, state, and federal regulations. - Updates and secures customer service agreements. Qualifications - Must live and work in the US. - Education: High school diploma or GED (accredited) and one year of relevant work experience. - Experience: One (1) year of consumer-based industry sales (in addition to education requirement). - Internal requirements include nine (9) months of proven success in a position involving customer interaction. - Certificates, Licenses, Registrations or Other Requirements: None required. - General Competencies Include: - Build Relationships - Communicate With Impact - Demonstrate Professionalism - Make Sound Decisions - Think Strategically - Proficient with Computer and Software Applications - Produce Results - Know the Business - Influence and Negotiate - Manage Work/Time - Use Ethical Practices Work Environment - Normal setting for this job is: Remote / work from home, customer industrial facilities, corporate offices, airports, hotels. - Attire for this job is: business, business casual. - The expected base range for this position across the U.S. is $19.50 - $20.50. Benefits - Competitive total compensation package including Medical, Dental, Vision, Life Insurance, and Short Term Disability. - Stock Purchase Plan. - Company match on 401K. - Paid Vacation, Holidays, and Personal Days. - Benefits may vary by site.

• Manage all sales activities related to Water & Power opportunities in the assigned territory. • Develop and maintain strong relationships with End Users, Engineering Consultants, Contractors, and Channel Partners. • Effectively oversee local channel partners (Manufacturer’s Representatives and Distributors) to maximize performance. • Monitor and pursue project sales, service opportunities, and aftermarket sales with existing customers. • Serve as the first point of contact for customer needs while coordinating with the Factory Service Group when required. • Maintain accurate reporting and CRM updates to ensure visibility into sales activities across the organization. • Stay informed about competitive positioning and market developments. • Collaborate with the Country Manager and other Area Sales Managers to develop sales strategies aligned with company goals. • Provide regular business forecasts for all products and services. • Prepare monthly sales reports with the Regional Sales Manager to support accurate forecasting.