• Train other members of the BDR Team to identify, contact, and create qualified opportunities. • Ensure BDR Team members improve performance and abilities over time by providing coaching and feedback in recurring weekly 1:1s • Plan for hiring and onboarding new BDRs. • Work closely with the Events and Digital teams on Field events and targeted ad and nurture campaigns. • Work closely with other members of the Sales Development Leadership and the Sales Development Operations team to improve opportunity management and qualification processes • Work closely with Sales, including the Regional Sales VPs/Directors/Area Sales Managers, to identify key company accounts to develop • Work in collaboration with Content, Marketing Program Managers, and Product Marketing to develop effective messaging for outbound communications to your team’s assigned accounts.

Role Description - Create and prioritize strategic target account lists within a defined territory with support from the field sales executives as well as field sales management. - Leverage strong prospecting and business development skills to generate incremental revenue opportunities through outbound calling and lead generation. - Utilize knowledge of UKG products and solutions to enhance the client’s or prospect’s interest in UKG and communicate the value of our solution(s) to further assist the sales cycle. - Partner with the field sales team to promote UKG's business initiatives and to enhance the customer or prospect’s knowledge of UKG products, programs, and services. - Employ expert probing skills to expand contacts or define new product requirements within a prospect and/or customer, while increasing revenue and teaming with field sales. - Maintain expected metrics of outbound calls and targeted emails to increase the number of live conversations per day. - Provide qualified lead information to the field sales organization to assist in account progression or sales pipeline acceleration. Qualifications - Bilingual in French and English. - 2+ years’ professional experience as a BDR/SDR with strong outbound experience plus one additional year general professional experience. - 1 year experience utilizing all pertinent social media tools to improve prospecting success (e.g. LinkedIn Navigator, Sales Navigator, ZoomInfo, etc.). - Proficient using Salesforce.com. Requirements - Knowledge of the enterprise software industry, specifically HCM or Workforce Management. - Familiar or certified in a common sales methodology (e.g. Sandler, Holden, AAISP etc.). Benefits - The pay range for this position is $59,600.00 CAD to $80,450.00 CAD. - Employees may be eligible to participate in a performance-based bonus plan. - Employees may receive restricted stock unit awards as part of total compensation. - Learn more about UKG’s benefits and rewards at UKG Benefits . Company Description UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry — because great organizations know their workforce is their competitive edge.

Role Description The Business Development Director – South is accountable for acquiring new OEM logos and unlocking green space across the South territory. This role is not responsible for renewals or long-term account governance. Scope & Coverage - Owns a defined target OEM list for South territory. - Leads opportunities across key MSX domains. - Works closely with Value Stream leaders and SMEs. Key Accountabilities - Build executive access & credibility. - Generate and qualify pipeline. - Shape and win pilots / first deals. - Negotiate and close with discipline. Responsibilities (Day-to-day) - Develop territory/OEM acquisition plans. - Run discovery workshops and quantify value cases. - Maintain CRM hygiene. - Coordinate bid teams and executive briefings. - Maintain competitive intelligence. - Attend industry events, forums, and roundtables. Key Interfaces - Regional Sales Director, NA - Value Stream / Delivery Leaders - Sales Enablement & Deal Desk - Finance, Legal, HR, Ops Leadership Qualifications - 15+ years in consultative B2B sales/business development. - OEM experience with Nissan or Mercedes-Benz. - Complex deal capability. - Executive presence and strong persuasion skills. - CRM proficiency and analytical capability. - Willingness to travel extensively. Preferred Qualifications - MBA (nice to have). - Sales methodology training. - Existing network within South OEM ecosystem. Competencies & Behaviors - High resilience and structured persistence. - Strong door‑opening capability. - Consultative problem framing. - Commercial discipline. - Internal leadership without authority. Performance Measures (KPIs) - New qualified OEM opportunities. - Qualified pipeline value. - Pilot-to-contract conversion rate. - Time to first signature. - Deal quality metrics. Benefits - MSX International is an Equal Employment Opportunity Employer committed to employing a diverse workforce. - All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran status, age, or any other characteristic protected by law. - Workplace Type: Home Based

Role Description As a Hypercare Onboarding Coach, you will step in at the most critical, high-stakes juncture of our clients' journey: the exact moment their business goes live on our platform. You will empower clients to transform their properties through our AI Smarts + Hospitality Hearts mission, ensuring they never feel abandoned when transitioning to their new live environment. This isn't a standard support queue; it's a high-touch, fast-paced launch zone where you act as a strategic operational partner. - Own the Post-Go-Live Safety Net: Champion the critical post-launch window, executing highly intensive interaction cadences to evaluate system health, assess team sentiment, and build deep product confidence during their first days live. - Standardize the Repeatable, Personalize the Meaningful: Adopt AI tools and internal automation to handle administrative drag and resolve repetitive technical questions instantly. - Crush Tight SLAs with a Maverick Edge: Manage a high-priority, fast-paced ticket queue and incoming hotlines with a strict turnaround time. - Investigate with Curiosity: Dive in with a technical support-style mindset, investigating root causes and collaborating with internal product specialists. - Bridge the Gap to Long-Term Success: Facilitate the transition from intensive technical configuration into long-term product utilization. - Maintain Flawless Context: Keep a clear, detailed record of account activities and health metrics in our CRM. Qualifications - Exceptional technical aptitude and learning agility. - Proven high emotional intelligence and trust-building skills. - Strong organizational and proactive skills. - Ability to synthesize complex, live-environment feedback. - Over 3 years of 5-star hospitality experience or relevant B2B SaaS industry experience. Requirements - Knowledge of Spanish, Portuguese, English, Thai, or Tagalog if not the mother tongue. - Project Management or Change Management certification. Benefits - Remote First, Remote Always. - PTO in accordance with local labor requirements. - Monthly Wellness Fridays - enjoy an extra long weekend every month. - Full Paid Parental Leave. - Home office stipend based on country of residency. - Professional development courses in Cloudbeds University. - Access to professional development, including manager training, upskilling, and knowledge transfer.