• Serve as the primary administrator and architect of the financial modeling environment. • Responsible for the health, accuracy, and evolution of Adaptive instances. • Partner with Finance and Technology to ensure budgeting, forecasting, and reporting tools are optimized. • Oversee inbound data integration pipelines between Adaptive and Workday. • Design and maintain sheets, reports and dashboards for executive leadership.

Role Description The Premium Billing Treasury Analyst is responsible for executing payment processing, reconciliation, and treasury-related functions within Premium Billing operations. This role ensures that funds received from clients are accurately and timely transmitted to carriers while maintaining precise financial records. The Premium Billing Treasury Analyst works closely with clients, carriers, and internal teams to reconcile payments, resolve discrepancies, and support overall billing and treasury operations. This role plays a key part in ensuring accuracy, compliance, and efficiency across the premium billing payment lifecycle. Key Responsibilities - Payment Processing & Treasury Execution - Audit and prepare weekly payments received and create NACHA files for carrier payments. - Prepare debit files for Premium Billing and Boost clients, including applicable fees. - Process wire transfers, check requests, and vendor payments in accordance with payment schedules. - Prepare and execute carrier payments based on coverage schedules and billing timelines. - Reconciliation & Financial Accuracy - Reconcile incoming client payments with outgoing carrier payments to ensure alignment and accuracy. - Perform daily quality control of customer payments and investigate discrepancies. - Track and manage payment activity, including splitting out mixed payments and required allocations. - Maintain accurate payment logs and reporting records. - Issue Resolution & Client/Carrier Support - Research and resolve payment discrepancies, including collaborating with clients and carriers. - Communicate payment issues and discrepancies to appropriate internal teams for resolution. - Respond to inquiries from clients, carriers, and internal stakeholders related to payment activity. - Monitor Treasury-related inbox and ensure timely responses to requests. - Cross-Functional Collaboration - Partner with Premium Billing, Customer Success, and Accounting teams to support billing and payment operations. - Coordinate with internal stakeholders to ensure consistency between billing data and payment execution. - Support client onboarding and implementation activities related to billing and payment setup. - Operational Support & Continuous Improvement - Support continuous improvement efforts to enhance efficiency of treasury and billing operations. - Identify opportunities to improve workflows, tracking, and automation of payment processes. - Contribute to maintaining consistency, accuracy, and process adherence across treasury functions. - Documentation & Governance - Maintain accurate documentation of payment processes, reconciliations, and discrepancy resolutions. - Ensure compliance with internal controls, financial processes, and operational procedures. - Track and document all payment activity in accordance with established standards. - Additional Responsibilities - Assist with other duties and projects as required, including billing and treasury process enhancements. - Participate in open enrollment and high-volume billing cycles as needed. - Perform additional duties as assigned by management. - AI-Enabled Support & Continuous Improvement - Use AI-enabled tools to analyze payment trends, discrepancies, and reconciliation patterns to improve accuracy and efficiency. - Apply AI assistance to support documentation, reporting, and issue research. - Identify opportunities to improve treasury workflows through automation and tooling. - Contribute to continuous improvement of billing, payment, and reconciliation processes. Qualifications - 1–3+ years of experience in treasury, accounting, billing, or financial operations. - Experience in premium billing, benefits administration, or payment processing preferred. - Bachelor’s degree in Finance, Accounting, Business, or related field (or equivalent experience). Requirements - Strong attention to detail and financial accuracy. - Strong analytical and reconciliation skills. - Ability to manage multiple priorities and meet deadlines. - Strong problem-solving skills. - Excellent communication and collaboration skills. - Experience in a customer service setting. - Proficiency in Microsoft Office, especially Excel. - Ability to work independently and as part of a team. Benefits - Comprehensive health coverage with multiple medical plan options - all covering 100% of in-network preventive care. - Employer-funded Health Savings Account (HSA) - up to $1,000 annually for family coverage. - Dental & Vision plans with 100% coverage for routine dental care and $250 vision frame allowance, plus employee-only vision premiums at $0. - 401(k) with immediate vesting and a 50% company match up to 6% of contributions. - Generous paid parental leave, adoption assistance, and fertility benefits. - Flexible PTO, paid holidays, a strong culture of work-life balance and Flex Fridays in the summer. - Mental health & wellbeing support, including Employee Assistance Program (EAP), movement and wellness resources. - Rewards and recognition programs that celebrate employees through peer recognition, awards, and quarterly recognition initiatives.

• Analyze and evaluate anomalous network and system events in a 24x7x365 Security Operation Center (SOC) • Collaborate with MDR Analysts to research and investigate emerging cyber security threats • Develop Incident analysis reports and work across business units and customers to bring issues to a close • Help design and build operational processes and procedures to improve overall SOC efficiency • Provide actionable threat and vulnerability analysis based on security events for many independent customer environments • Build test lab environments to research emerging techniques

• Build, configure, and maintain Epic Patient Access applications, including Epic Cadence and Epic Prelude • Support and optimize referral workflows, ensuring accurate routing, processing, and follow-up • Maintain and enhance scheduling build including visit types, decision trees, and scheduling rules • Support and troubleshoot patient engagement workflows within Epic MyChart • Resolve Help Desk tickets related to Cadence, Prelude, MyChart, and referral workflows in accordance with SLAs • Support Real-Time Eligibility (RTE) processes and ensure accurate insurance verification • Partner with Patient Access, Revenue Cycle, and clinical operations teams to improve workflows and user experience • Participate in system testing, validation, and implementation of enhancements and upgrades • Analyze access-related issues and recommend system or workflow improvements