• Provide telehealth services to adolescents and young adults in a virtual setting. • Positions available as part-time or full-time W-2. • Part-Time: Minimum 12 hours/week; flexible scheduling • Full-Time: 40 hours/week; evening availability required. • All clinicians participate in case discussions, allowing you to leverage the expertise of others to develop new skills and perspectives. • Build strong relationships with clients and do in depth work to create sustainable healing.

• Provide telehealth services as a Licensed Mental Health Therapist/Counselor • Schedule sessions and conduct individual and/or family sessions • Facilitate group therapy sessions • Collaborate with team members and participate in case discussions • Utilize AI-powered documentation for efficient session notes

Role Description We are seeking a Bilingual ABA Care Coordinator to support our Clinical Operations team by coordinating therapist schedules, tracking client authorizations, and ensuring continuity of care. This role serves as a key liaison between therapists, clinical staff, and families to ensure services are delivered efficiently and scheduling disruptions are resolved promptly. The ideal candidate is highly organized, detail-oriented, and thrives in a fast-paced healthcare environment. - Coordinate therapist-to-client scheduling based on availability, location, language, and clinical needs. - Maintain accurate therapist and client schedules while managing cancellations and scheduling changes. - Track client authorization hours and coordinate with clinical and billing teams regarding upcoming expirations. - Maintain accurate records in scheduling and case management systems. - Communicate with therapists, clinical staff, and families regarding scheduling, appointments, and service updates. - Support new client onboarding by coordinating schedules following authorization approval. - Escalate scheduling conflicts, staffing gaps, and authorization issues as needed. - Generate scheduling reports and monitor scheduling trends to support operational efficiency. Qualifications - Fluent in English and Spanish (written and verbal) is required. - Minimum 1–2 years of experience in care coordination, patient scheduling, healthcare administration, or a related role. - Experience in ABA, behavioral health, healthcare, or home care is highly preferred. - Experience using EHR, scheduling, or case management systems. - Familiarity with insurance authorizations, Medicaid, or service hour tracking is an advantage. - Experience with CentralReach, Catalyst, Theralytics, or similar platforms is preferred. - Strong organizational, multitasking, and communication skills. - High attention to detail and proficiency with Microsoft Office and Google Workspace. Requirements - Primary internet connection with a minimum speed of 15 Mbps. - Backup internet connection with at least 10 Mbps. - Backup connection must be capable of supporting work during a power outage. - Desktop or laptop equipped with at least: - Intel Core i5 (8th generation or newer), Intel Core i3 (10th generation or newer), AMD Ryzen 5, or an equivalent processor. - A minimum of 8 GB RAM. - Backup Device must meet or exceed the performance of an Intel Core i3 processor and must be functional during power interruptions. - A functioning webcam. - A noise-canceling USB headset. - A quiet, dedicated home office space. - A smartphone for communication and verification purposes. Benefits - Join Our Dynamic Team: Experience our fun, inclusive, innovative culture that values your unique contributions and supports your professional growth. - Embrace the Opportunities: Seize daily chances to learn, innovate, and excel. Make a real impact in your field. - Limitless Career Growth: Unlock a world of possibilities and resources to propel your career forward. - Fast-Paced Thrills: Thrive in a high-energy, engaging atmosphere. Embrace challenges and reap stimulating rewards. - Flexibility, Your Way: Embrace the freedom to work from home or any location of your choice. Create your ideal work environment. - Work-Life Balance at Its Best: Say goodbye to stressful commutes and hello to quality time with loved ones. Achieve a healthy work-life integration to perform at your best.

Role Description The Specialty Access Center (SAC) is an inbound, fast-paced, high-volume center with an average of 6,000 calls per day. The SAC supports multiple Adult and Pediatric Specialties, which include: - Cardiology - Dermatology - ENT - Med-Surg - Neuroscience - Oncology - Ophthalmology - Primary Care - Pulmonology - Solid Organ Transplant - Urology - Women’s Health As the first point of contact, the SAC provides essential support in connecting patients with the care they need. What you will do as a Patient Access Scheduler: - Uses technology proficiently to identify and satisfy patient appointment scheduling needs - Coordinates all aspects of patient scheduling needs according to protocols - Notifies caller of change in appointment scheduling - Acquires patient demographic and insurance information for new patients and verifies for returning patients - Can optimally determine when a conversation needs to be escalated to triage or manager - Provides pre-appointment instructions to patients at the time of the call - Responds to, answers and/or advises questions or concerns Qualifications - HS Diploma/GED - 1+ Years Customer Service experience in healthcare or professional service industry - Proven ability to listen effectively, maintain HIPAA-compliant confidentiality, and resolve patient complaints while demonstrating patience and professionalism - Strong telephone management, organization, and prioritization skills Requirements - This position requires a full month of uninterrupted training - Location: At this time, this position will be working remote (MN residents only) - Hours: Monday - Friday, 8:30am-5:00pm Benefits - Generous benefit package including but not limited to medical, dental, vision plans - Life insurance - Short-term and long-term disability insurance - PTO and Sick and Safe Time - Tuition reimbursement - Retirement - Early access to earned wages - More information available at: Fairview Benefits Company Description EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status.