• Execute full system installations, including site preparation, equipment setup, configuration, and validation to Evolv standards. • Deliver operator and administrator training tailored to customer verticals, ensuring smooth adoption and confidence in system use. • Provide on-site support during initial live operations, troubleshoot minor issues, and confirm readiness before handoff. • Achieve Professional Service Technician certifications on all Evolv Express generations and Expedite. • Join live customer installations to understand a real-world deployment. • Support go lives from start to finish, ensuring operators, supervisors, and stakeholders are prepared.

• Install systems and support go-lives, while training operators • Conduct site surveys and participate in pre-sales activities like pilots and demos • Troubleshoot minor installation issues and provide go-live support

• Partner effectively with Account Executives to uncover customer needs and map solutions to business outcomes in a fast-paced, high-growth environment • Deliver customized product demonstrations and technical presentations (remote and on-site) that clearly communicate technical value and business impact • Lead discovery sessions to understand customer requirements and technical environments • Identify, surface, and resolve technical blockers throughout the sales cycle • Complete RFPs, RFIs, and security/technical questionnaires in support of procurement processes • Clearly articulate ROI and technical value to both technical and non-technical stakeholders • Collaborate cross-functionally with Product, Engineering, Marketing, and Customer teams to influence platform direction and customer experience • Secure the technical win for assigned opportunities • Develop and maintain subject matter expertise in key technical areas, particularly modern web infrastructure and composable architectures • Contribute to internal enablement by sharing customer insights, field learnings, and best practices across teams

• Partner with customers to understand their critical data challenges—high-frequency trading, genomics processing, AI model training, or autonomous vehicle sensor fusion • Translate technical requirements into elegant, scalable storage solutions that exceed expectations • Architect storage for AI/ML training, HPC simulations, data analytics, and GPU-accelerated workloads • Design for reliability, resilience, security, and scale—balancing performance with data protection • Create BOMs, system architectures, and technical proposals for complex RFPs • Conduct live demos, POCs, and performance benchmarking • Integrate with GPU clusters, Kubernetes, cloud platforms, and AI frameworks • Stay current on AI infrastructure and storage technology trends