NCR Corporation

• Lead efforts to deliver tailored solutions to key clients and achieve sales targets. • Develop and execute strategic plans to enhance client relationships and drive growth. • Serve as a trusted advisor to clients, understanding and addressing their needs. • Conduct detailed presentations and product demonstrations for key decision-makers. • Collaborate with internal teams to ensure solution feasibility and success.

Role Description Reporting to the Program Manager, the Project Managers are responsible for the following areas: - Planning and managing every aspect of a project (process, change, technology) including providing overall guidance and direction for the project and overseeing financial management activities. - Resource requirement identification and assignment. - Measuring and monitoring progress at clearly-defined points of the process to ensure that the project is delivered on-time, within budget, and that it meets or exceeds expectations. - Balancing scope, the schedule, budget, quality, and risks. - Ensuring that all requirements, project plans, and changes to commitment are communicated to all team members affected. - Identifying and resolving project risks and issues. - Managing relationships and coordinating work between different teams at different global locations. - Ensures project deliverables, goals, milestones are achieved. - Manage customer relationships, ensuring that commitments are fulfilled. Qualifications - PMP (Project Management Professional) Certification or equivalent preferred. - Bachelor’s Degree or higher in Engineering, Technology or related field. - Minimum 5 years’ experience of retail/hospitality/IT project management including scheduling and budgeting. - Minimum 3 years’ experience of coordinating and supporting IT business processes. - Strong and confident customer facing skills. Requirements - Extensive knowledge and experience of the retail and hospitality industries and businesses. - Experience working in an international setting. - SCRUM/Agile certification.

Role Description The Client Operations Leader (COL) is a customer-facing leadership role responsible for building strong, long-term customer partnerships while ensuring operational excellence in service delivery. The role drives business transformation, process optimization, and service performance, working closely with internal teams to deliver customer commitments, improve efficiency, and support business growth. Success requires strong operational leadership, a customer-first mindset, and the ability to lead teams, manage escalations, and continuously enhance the customer experience. Areas of Responsibility - Lead and develop Client Operations Leaders and/or analytical teams through clear performance expectations and accountability. - Build a customer-focused culture that delivers business objectives and service excellence. - Collaborate across NCR teams to drive customer improvements and achieve strategic and contractual goals. - Partner with Sales to develop and execute customer solutions and identify revenue growth opportunities. - Drive margin expansion and increased revenue within existing service delivery. - Champion NCR NPS initiatives within the customer base. - Own the end-to-end customer experience, balancing service excellence with cost-to-serve objectives. - Establish a data-driven culture to identify opportunities, optimize processes, and improve operational performance. - Lead customer escalations, outages, and crisis management activities, ensuring clear communication and timely resolution. - Partner with Sales to improve customer profitability and generate year-over-year revenue growth. - Own operational KPIs and SLAs, ensuring they are monitored, managed, and achieved. - Maintain high customer satisfaction through strong relationships, expectation management, and exceptional service. - Manage CP&L, Outlook & Forecast, Annuity & T&M Revenue, and external spend. Qualifications - Dynamic leader who sets high standards and inspires others to achieve them. - Proven success managing multi-location operations with a strong customer focus. - 5+ years of senior leadership, operations management, and customer experience expertise. - Strong organizational, strategic, analytical, and project management capabilities. - Excellent communication, coaching, mentoring, and influencing skills. - ITIL and/or Agile certification with expertise in incident and escalation management. - Experience negotiating contracts and managing customer relationships to ensure service quality and satisfaction. - Demonstrated ability to develop strategic customer partnerships. Skills - Strong customer focus with a commitment to exceeding expectations. - Ability to analyze data, identify trends, and drive process improvements through data-driven insights. - Strong understanding of customer needs with the ability to develop high-performing leaders and managers. - Commercial acumen with experience managing budgets, reducing costs, and maximizing revenue. - Excellent written and verbal communication skills with the ability to collaborate across cross-functional teams and customer organizations. - Strong people leadership, engagement, relationship-building, and stakeholder management skills across all organizational levels. EEO Statement Integrated into our shared values is NCR Voyix’s commitment to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment. Statement to Third Party Agencies To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes. When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.com email domain.

Role Description We are seeking a highly motivated and results-oriented Business Development Manager to join our dynamic team at NCR Voyix Philippines. In this pivotal role, you will be responsible for driving new business development efforts through proactive outreach, networking, and the cultivation of strong relationships with potential clients. This position offers an exciting opportunity to leverage your innate ability to identify opportunities, convert leads into sales, and contribute significantly to the growth of our organization. As a Business Development Manager, you will engage in market research to identify target prospects, develop a deep understanding of their needs, and present tailored solutions that align with their business objectives. We are looking for an individual who thrives in a fast-paced environment and possesses a genuine passion for technology and its transformative power in business. Your success will directly impact our sales targets and contribute to the overall advancement of our company in a competitive marketplace. We pride ourselves on fostering a culture of excellence, collaboration, and continuous improvement, and we are eager to bring aboard a Business Development Manager who shares our vision for success and is ready to make a difference. Responsibilities - Identify new business opportunities through market research, networking, and lead generation activities. - Engage with potential clients to understand their needs and present tailored solutions. - Build and maintain a robust pipeline of prospects and actively manage sales accounts. - Conduct presentations and product demonstrations to showcase our IT services and solutions. - Negotiate contracts and close deals to meet or exceed sales targets. - Collaborate with marketing and product teams to align strategies and messaging. - Continuously monitor industry trends and competitor activities to refine sales strategies. Qualifications - Proven track record of successful +10 years sales experience, preferably in the IT and services sector. - Strong understanding of technology solutions and their applications in business contexts. - Deep understanding of Retail and Restaurant business is an advantage. - Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels. - Demonstrated ability to work independently and handle multiple priorities in a fast-paced environment. - Strong analytical and problem-solving skills to identify client needs and offer effective solutions. - Goal-oriented with a drive for results and a passion for exceeding targets. - Bachelor’s degree in business, Marketing, or Computer Science is preferred. Requirements - Offers of employment are conditional upon passage of screening criteria applicable to the job. EEO Statement Integrated into our shared values is NCR Voyix’s commitment to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment. Statement to Third Party Agencies To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes. When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.com email domain.

Role Description The Senior Account Executive is tasked with leading efforts to manage and grow key client accounts, focusing on strategic planning and sales execution to achieve significant revenue targets. This role requires a comprehensive understanding of our offerings and the ability to articulate their value to clients. As a leader, you will develop and implement client-focused strategies, enhance engagement, and serve as a key advisor for clients and internal stakeholders. - Lead efforts to deliver tailored solutions to key clients and achieve sales targets. - Develop and execute strategic plans to enhance client relationships and drive growth. - Serve as a trusted advisor to clients, understanding and addressing their needs. - Conduct detailed presentations and product demonstrations for key decision-makers. - Collaborate with internal teams to ensure solution feasibility and success. Qualifications - Bachelor’s degree in Business, Marketing, or related field, or equivalent experience. - 5+ years of Restaurant operations, sales, or management experience and/or training/certification. - 5 years + of sales or operational experience with complex SaaS and hardware solutions and professional services or prior experience in the POS industry. - In-depth experience and understanding of the Restaurant market and related competition. - Demonstrated ability to lead and execute complex sales strategies. - Strong leadership and team collaboration skills. - Experience working with C level individuals within the customer base. - Sales and/or Marketing experience with emphasis on prospecting, qualifying, and closing new business. Requirements - Experience in managing large-scale client accounts. - Ability to build and nurture high-impact client relationships. - Proven track record of successful project execution and revenue growth. - Strong financial acumen and understanding of customer ROI. - Excellent negotiation and influence skills. - Experience in leading client workshops and discovery sessions. - Ability to integrate client feedback into product and service development. Skills - Salesforce proficiency. - Manages the sales process: Build funnel – know how to prospect and run lead campaigns. - Qualify leads – can the customers use our solutions and do they have budget. - Identify decision makers - discuss business issues. - Develop relationships outside IT – tie our solutions to business problems. - Close – negotiate contractual and financial terms.

• Act as the Account Executive’s partner in developing business opportunities • Develop business opportunities, build customer solution maps • Establish executive-level relationships with customer’s technical leadership • Work closely with customer-facing teams to increase market share, grow revenue, and increase customer satisfaction • Work with product management and development teams to drive future direction for clients • Jointly create, manage and execute account plans with Account Executives • Maintain and develop existing and new offerings to optimize business growth and customer satisfaction • Plan and prioritize opportunities for productivity and efficiency • Engage Professional Services in opportunities after forming a clear solution plan • Communicate and report internally on opportunity status • Attend, present, and demonstrate at customer meetings • Influence buyers on product offerings and improvements

• Act as a trusted advisor to customers, helping them understand solution fit, integration patterns, deployment models, and modernization paths. • Work closely with sales engineering teams to support customers and prospects for the NCR Voyix Commerce Platform. • Build and maintain relationships with sales engineering team members. • Support technical product questions in a channel environment. • Maintain technical knowledge across multiple products and develop expertise in specific areas or solutions. • Provide horizontal, end-to-end solution and architecture support with a focus on technical and business solutions. • Support RFP/RFI responses with high-quality technical input, diagrams, and narratives. • Assist in defining solution guidelines and solution requirements within retail customers. • Understand business requirements and translate them into technical requirements. • Create, maintain, and document technical solutions for demonstration solutions.

• Instalación, mantenimiento y reparaciones de equipos dentro de un territorio asignado. • Diagnosticar, reparar y reemplazar componentes en cualquier equipo soportado por NCR Voyix. • Asistencia en la preparación del sitio, incluyendo la instalación de cables, preparación de equipos y pruebas de equipos. • Realiza mantenimiento preventivo periódico en los productos asignados. • Mantener un inventario adecuado de piezas, así como el registro de piezas. • Informes precisos y puntuales de llamadas y actividades.

• Manage business requirements for integrations with Workday and HR systems. • Drive review and approval of functional specifications and data mappings. • Oversee the requirements change process throughout the project lifecycle. • Document business process flows supported by defined business requirements. • Participate in the testing phase, identifying test scenarios and documenting test cases. • Serve as a triage point of contact during testing, acting as SME for defect validation.

Role Description The Executive Director for Regional NPI will lead the New Product Introduction (NPI) team for the EMEA region, focusing on the implementation of our next generation software products with velocity and quality. This role involves guiding a team of customer-facing technical consultants who are engaged in multiple high-profile projects that are critical to our software strategy, driving business outcomes through the NCR Voyix Commerce Platform. As the Executive Director, you will: - Lead and mentor the NPI team to ensure successful execution of projects. - Oversee and coordinate the team’s activities across various project phases, including technical consulting, cross-functional program management, deployments, and customer demonstrations. - Foster a collaborative environment that promotes innovation and excellence. Your leadership will be pivotal in delivering high-quality solutions to NCR Voyix’s customers, ensuring that each project phase is executed seamlessly and effectively. Qualifications - 12+ years of experience in software deployments, technical consulting, system integration, or cloud infrastructure. - Undergraduate degree in Engineering or Computer Science. - Cloud knowledge in GCP (Kubernetes, IAM, VPC, Load Balancers, helm charts). - Experience with Edge computing for deploying cloud native solutions to Edge devices. - Experience with networking fundamentals (DNS, VPNs, firewalls, TLS/SSL, load balancers). - Familiarity with monitoring and logging tools (Prometheus, Grafana, ELK Stack, Splunk). - Experience working with microservices architecture, REST APIs, and event-driven systems. - Excellent customer-facing communication and presentation skills. - Strong people and project management skills. - Strong problem-solving and analytical thinking. - Ability to train customers, including senior leaders, on technical topics. - Effective collaboration with cross-functional teams (Engineering, Product, Sales, and Support). - Proactive mindset with a focus on automation, standardization, and operational efficiency. Requirements - Manage other technical consultants driving successful execution of NPI projects. - Represent the NPI team status presenting to senior leaders, internally and externally. - Ensure team executes with velocity and quality to meet commitments for pilot launches for nextgen products. - Closely monitor customer satisfaction and provide guidance for any customer escalations. - Lead technical demonstrations of NCR’s NextGen products to customers and stakeholders. - Ensure team can successfully install, configure, and maintain Self-Checkout (SSCO), Point of Sale, and other retail solutions in customer labs and live stores. - Ensure team captures feedback from customer demos and shares insights with Product and Engineering teams. - Manage a team who can maintain cloud-based lab environments for customer labs. - Debug and resolve infrastructure and application-level issues in lab and customer environments. - Collaborate with the engineering team to report issues, propose fixes, and optimize product stability. - Ensure out-of-the-box configurations are leveraged for efficient and scalable deployments. - Assist in customer onboarding by providing technical guidance on solution implementation. Company Description NCR Voyix Corporation (NYSE: VYX) is a global platform-powered leader in unified commerce for shopping and dining. Combining a flexible, intelligent platform with end-to-end payments capabilities and services developed through its deep industry experience, NCR Voyix empowers retailers and restaurants to accelerate new possibilities for their operations, experiences and business outcomes. NCR Voyix is headquartered in Atlanta, Georgia, and serves customers in more than 35 countries worldwide.