Join a thriving community of scholars and global leaders in their field
Technical Business Analyst
Location
United Kingdom
Posted
5 days ago
Salary
£65K / year
Seniority
Senior
Job Description
Technical Business Analyst
Institute of Psychiatry, Psychology & Neuroscience
• Gather, analyse, and document business requirements across the patient pathway, converting them into clear functional and non-functional specifications. • Partner with Product Owners to refine requirements, align priorities, and support strategic objectives. • Break down complex business challenges into structured, actionable deliverables for engineering and technical teams. • Create high-quality documentation, including user stories, process maps, data flows, and impact assessments. • Define requirements for AI, automation, and digital workflow solutions, ensuring scalable and reliable technical delivery. • Identify and support automation opportunities to improve operational efficiency, accuracy, and patient experience. • Work within cross-functional agile teams, contributing to backlog refinement, sprint planning, reviews, and retrospectives. • Build strong relationships with clinical, operational, commercial, and technical stakeholders, facilitating workshops and driving consensus. • Communicate complex concepts effectively to both technical and non-technical audiences while maintaining stakeholder alignment. • Support testing, governance, and change management activities, including UAT, risk assessment, traceability, release validation, and issue resolution.
Job Requirements
- Proven experience as a Technical Business Analyst delivering digital and technology-enabled transformation initiatives.
- Strong background working within cross-functional Agile teams alongside Product, Engineering, and Data stakeholders.
- Demonstrated ability to produce clear, structured requirements for technology solutions, including APIs, workflow processes, and automation capabilities.
- Experience defining, supporting, or delivering AI, automation, and data-driven solutions.
- Strong analytical and problem-solving skills, with the ability to navigate complex and ambiguous environments.
- Excellent communication and stakeholder management skills, with the ability to bridge technical and non-technical audiences.
- Solid understanding of software development lifecycles, delivery methodologies, and best practices.
Benefits
- Health Cash Plan
- Well Hub Subscription
- Employee Assistance Programme
- Annual Volunteering Day
- Enhanced Sickness and Family Leave pay
- Length of Service Bonus
- Work from Home allowance
- Pension options
Related Guides
Related Categories
Related Job Pages
More Support Engineer Jobs
• Ayudar a cliente con soporte técnico de líneas móviles o fijas • Turno tarde con horarios fijos de 1pm a 10pm y 2pm a 11pm / 3pm a 12am
Trainee Technical Support Manager
AmcorProducing responsible packaging for food, beverage, pharmaceutical, medical, home and personal-care, and other products.
• Support Technical Support Managers with day-to-day workload, technical queries, and project activities • Provide key support to the Technical Office to develop strong foundational product and system knowledge • Work independently and collaboratively across teams to support business objectives • Assist in the Training Academy • Develop understanding of architectural and structural engineer drawings • Develop knowledge around BS8102:2022 and gain CSSW qualification • Develop knowledge around BS8485:2019+A1:2019 and attend PCA course for ground gas protection • Develop knowledge around BR211:2023 and attend the Radon Council Course • Develop a full understanding of DPC guidance and attend any relevant courses • Develop a full understanding of NHBC guidance in relation to our areas of expertise • Develop a full understanding of building regulations in relation to our areas of expertise
• Design and implement large-scale, end-to-end architecture and data solutions • Integrate leading platforms such as SAP, Salesforce, Oracle, Microsoft, AWS, and IBM Maximo • Lead business and digital transformation initiatives through project and change management best practices • Support domains such as Supply Chain, Cybersecurity, and ESG/Low-Carbon strategies • Collaborate with major global clients across diverse sectors
• Monitor networks, servers, IT services and security alerts • Monitor dashboards and alerts • Open, log and track technical tickets • Resolve incidents for the reported services • Update technical documentation and operational records • Prepare reports of events and incidents • Support scheduled changes to the infrastructure • Track indicators according to service level and type • Communicate incident status to clients and users, whether related to networks, services or security • Support infrastructure asset management • Verify backups and maintenance routines • Perform tests and diagnose connectivity scenarios
