• Own product design end-to-end. • Take entire features and product areas from discovery and wireframes through high-fidelity UI and production-ready handoff — independently, with strong rationale behind every decision. • Contribute to and strengthen the design system. • Actively build, maintain, and enforce a consistent component library that accelerates both design and engineering velocity. • Partner cross-functionally. • Be an embedded partner to Product and Engineering. • Translate ambiguous briefs into clear, defensible design solutions. • Integrate UX research into your work. • Run usability tests, synthesize behavioral and product analytics (e.g., Fullstory, Pendo), and fold research findings into your design iterations. • Design accessibility-first. • Treat WCAG 2.2 compliance as a default standard, not an afterthought. • Work AI-native. • Leverage Figma AI, Claude, and emerging tooling to compress design cycles without compromising quality.

Role Description As a Senior Product Designer I, you lead the design direction for key product initiatives while directly managing and mentoring a small team of designers. You blend creative expertise with user-centered principles to deliver elegant, scalable, and accessible solutions. You collaborate cross-functionally to ensure our products align with user needs and business goals, and you actively contribute to evolving our design system, processes, and culture. You are highly skilled at navigating ambiguity, balancing strategic thinking with hands-on execution, and empowering your team to do their best work. You build strong partnerships across product, engineering, and research to deliver innovative experiences that drive measurable value. Our team is passionate, empathetic, hardworking, and above all else focused on improving the lives of our service professionals (our Pros). Our success is their success. What you’ll do - Create a product that improves users’ lives (75k unique daily users, 4.6 ⭐at App Store) - Translate product strategy into elegant, user-centered design solutions through wireframes, prototypes, and high-fidelity visuals - Collaborate closely with product managers, engineers, and other stakeholders to define problems, explore solutions, and ship high-quality experiences - Conduct and synthesize user research and usability testing to validate decisions and uncover new insights - Contribute to and advocate for design system standards, ensuring consistency and accessibility across the product - Drive continuous improvement by refining design processes, tools, and team rituals - Balance user needs with business goals to prioritize impactful design work - Present and communicate design decisions clearly to cross-functional partners and leadership - Foster a culture of collaboration, feedback, and inclusivity within the design team - Demonstrate proven experience driving team efficiency or output quality through the strategic use of AI tools and automation Qualifications - 6+ years of experience in product design, UX/UI design, or a related field - Proven people leadership experience, including mentoring designers and guiding design work - Strong portfolio demonstrating experience designing complex digital products across platforms - Proficiency with modern design and prototyping tools (i.e. Figma, Adobe Creative Suite, InVision, etc.) - Bachelor’s degree in design, HCI, or a related field, or equivalent work experience - Experience working with and evolving design systems at scale - Deep understanding of user-centered design, accessibility, and interaction design best practices - Experience collaborating in agile product teams - Proven experience driving team efficiency or output quality through the strategic use of AI tools and automation - This position requires fluency in both Polish and English What will help you succeed - Demonstrated ability to leverage AI tools in your daily work - Strong leadership and collaboration skills, with a growth mindset - Excellent communication and storytelling ability to advocate for design - High emotional intelligence and a passion for supporting others - Ability to navigate ambiguity and balance strategic thinking with tactical execution - Curiosity for how people think, behave, and interact with technology Benefits - Paid holidays and flexible, take-it-as-you-need-it scheduled time off - A culture built on innovation that values big ideas, no matter where they come from - A MacBook set up and ready from day one, plus a $500 stipend to design your ideal workspace - Central European Time (CET) hours to support a balanced schedule for our Poland-based team - Equity in a rapidly growing startup backed by top-tier VCs Company Description Founded in 2013, Housecall Pro helps home service professionals (Pros) streamline every aspect of their business. With easy-to-use tools for scheduling, dispatching, payments, and more, Housecall Pro enables Pros to save time, grow profitably, and provide best-in-class service. Housecall Pro’s brand portfolio includes Business Coaching by Housecall Pro, a business coaching solution for home services businesses. Our brands are united by a singular mission to champion our Pros to success. We support more than 50,000 businesses and have over 2,000 ambitious, mission-driven, genuinely fun-loving teammates across the globe. If you want to do work that impacts real people, supported by a team that will invest in you every step of the way, we’d love to hear from you. Housecall Pro celebrates diversity and we are committed to creating an inclusive environment. We are an equal opportunity employer and do not discriminate on the basis of gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law.

• Participar de todas as etapas de concepção do produto • Garantir uma experiência de usuário incrível • Identificar e implantar alternativas de melhorias • Acompanhar, planejar, modificar e executar procedimentos • Contribuir para a criação de soluções de produto • Documentar a experiência do usuário e os requisitos de negócio • Participar de validações das entregas através de testes de usabilidade e provas de conceito • Utilizar de forma consistente o Design System

• Own the design of a product area end to end — strategy, flows, edge cases, and shipped quality. • Design flows, not just screens — identify where users will get stuck before they do, and treat self-service (onboarding, activation, recovery) as a primary discipline. • Close the gap between design and shipped product — pair with engineering during implementation, catch regressions, and contribute directly in code: Pluma components, production UI fixes, interaction prototypes. • Contribute actively to Pluma, our design system — use it well, propose extensions thoughtfully, fix inconsistencies, and step into stewardship of components adjacent to your work. • Develop a point of view on AI in your product area — prototype the interaction, not just the screen, and treat uncertainty, latency, and reversibility as real design factors. • Partner with PM and Engineering on roadmap and tradeoffs — bring UX into the conversation early, push back when it shortchanges the user, and own the quality of your area over time. • Mentor designers earlier in their career through pairing, critique, and the example set by your own work.