Patient Financial Associate , UCC Administration, FT, $1000 Bonus, Shift Varies (159318) Job Description Patient Financial Associate, UCC Administration, FT, $1000 Bonus, Shift Varies-159318 Baptist Health is the region''s largest not-for-profit healthcare organization, with 12 hospitals, over 29,000 employees, 4,500 physicians and 200 outpatient centers, urgent care facilities and physician practices across Miami-Dade, Monroe, Broward and Palm Beach counties. With internationally renowned centers of excellence in cancer, cardiovascular care, orthopedics and sports medicine, and neurosciences, Baptist Health is supported by philanthropy and driven by its faith-based mission of medical excellence. For 26 years, we''ve been named one of Fortune''s 100 Best Companies to Work For, and in the 2025-2026 U.S. News & World Report Best Hospital Rankings, Baptist Health was the most awarded healthcare system in South Florida, earning 63 high-performing honors. What truly sets us apart is our people. At Baptist Health, we create personal connections with our colleagues that go beyond the workplace, and we form meaningful relationships with patients and their families that extend beyond delivering care. Many of us have walked in our patients'' shoes ourselves and that shared experience fuels out commitment to compassion and quality. Our culture is rooted in purpose, and every team member plays a part in making a positive impact - because when it comes to caring for people, we''re all in. At Baptist Health, we're committed to supporting our employees at every stage of their journey, both personally and professionally. Our approach is rooted in a "grow our own" philosophy, designed to help our team members build meaningful, long-term careers with us, supported by benefits that make a real difference, including: - Career growth and development opportunities, with clear pathways and ongoing support - Comprehensive health and wellness resources that go beyond traditional benefits - A wellness program that can help employees eliminate their medical plan deductible, reducing out-of-pocket healthcare costs - Tuition reimbursement to support continued learning and advancement - And so much more Together, these benefits and others reflect our commitment to caring for our people, so they can build fulfilling careers with us while making a meaningful impact every day. Description Applies only to Emergency Department and BOS Digital Registration. Responsible for completing varied duties to support the revenue cycle, compliance, and patient experience by accurately and efficiently completing tasks in areas of registration, financial screening, verification, and patient throughput. This incumbent will be responsible for meeting individual collection goals. Maintains a close working relationship with all members of the clinical team to ensure a seamless and positive experience for both patients and caregivers. This incumbent is considered essential staff and must be able to work as needed on weekends, holidays, and during disastrous events. This position may require deployment of legal, ethical and compliance related documents that must be presented and thoroughly explained to the patient at the time of registration. Practices the Baptist Health philosophy of service excellence in providing professional, compassionate and friendly service to patients of all ages, families, employees, physicians and community members. Estimated compensation for this position is between $17.27 and $21.93 / hour depending on experience. Qualifications Degrees: - High School,Cert,GED,Trn,Exper. Additional Qualifications: - Associates Degree preferred. - Complete and pass the Patient Access training course. - Ability to work in a fast-paced public health setting or Revenue Cycle setting with demonstrated experience in payment collection, such as billing, sales, and collection/Customer Service. - In lieu of degree and/or experience, a highly motivated individual that has the ability to satisfactorily demonstrate and/or role play required skills in a professional manner with a clear and convincing ability to excel in the role. - Ability to perform basic mathematical calculations. - Detail oriented, organized, team player, compassionate, excellent customer service and interpersonal communication skills . - Ability to multitask and have an agile mindset. - Desired: Knowledge of healthcare regulatory guidelines to include, but not limited to, HIPAA, AHCA, EMTALA, etc. - Understanding of insurance contracts, collections, authorizations and pre-certifications, Microsoft Office products, and EMR applications, etc. - Knowledge of medical terminology. - Bilingual English, Spanish/Creole preferred. Minimum Required Experience: Less than 1 year Job Corporate Primary Location Remote Organization Baptist Outpatient Services Schedule Full-time Job Posting May 26, 2026, 9:30:00 AM Unposting Date Ongoing EOE, including disability/vets

• Own end-to-end program logistics, including scheduling, room booking, catering, and calendars • Coordinate and execute on-site programming such as orientation, L&D sessions, and events • Serve as the primary point of contact for interns, co-ops, and program participants • Act as the face of the program, ensuring a polished, high-touch experience • Maintain trackers, communications, and program documentation • Partner with the Program Lead, Talent Acquisition, HRBPs, and business stakeholders • Troubleshoot issues in real time and ensure seamless execution across all touchpoints • Support scheduling for flagship early talent programs using GoodTime, coordinating high-volume interview days, program sessions, and stakeholder availability • Ensure accuracy, efficiency, and a seamless scheduling experience for candidates and internal partners • Partner with recruiters and program leads to optimize scheduling workflows and capacity

• Provides temporary administration and leadership support. • Manages and applies resources to general administrative operations, guided by experience, organizational goals and operational strategies. • Responsible for the management of cyclical projects. • Works on complex administrative matters where analysis of issues, data and process require advanced specialist knowledge and in-depth industry and technical knowledge. • Provides nursing administrative leadership and expertise. • Develops and monitor appropriate indicators for quality and continuous improvement. • Manages the operations, including nursing, human resources, budget and finance, short- and long-range planning, legal and regulatory compliance. • Interviews, hires, counsels, disciplines and, when needed, terminates employees. • Implements the mission and vision, plan and standards of the enterprise. • Responsible for the clinical nursing practice environment. • Contributes to the strategic planning process, day-to-day operations and realization of enterprise goals. • Oversees employees who must utilize appropriate age-related resident/patient care protocols relating to the physical and psychological needs of the residents.

• Perform duties to implement, track, monitor, and maintain client non-qualified benefit plan accounts, fund investments and distributions. • Responsible for developing and maintaining full understanding of day to day workflow processes required for client plans assigned. • Facilitate daily transactional activity with the Trustee and trading desk. • Serve as initial escalation point for participant call center inquiries. • Responsible for responding in accordance with published standards while acting as a liaison with the client and Newport to ensure accuracy of plan recordkeeping and data.