• The M&A Integrations Manager is responsible for running individual integrations as a hands-on project manager while supporting the VP across the broader portfolio. • Lead cross-functional integration workstreams and hold stakeholders to timelines. • Produce weekly executive status reporting. • Own real outcomes early, wear multiple hats, and help shape how Orion's integration playbook scales.

Role Description elastic.co's Professional Services team delivers solutions for some of the most complex search, observability, and cybersecurity challenges in the federal government. The Associate, Engagement is a developing delivery contributor who supports project execution across the public sector portfolio — working alongside senior Delivery Managers, architects, and consultants to keep engagements on track and customers satisfied. This is a customer-facing role with a defined scope — you'll own specific workstreams, support delivery operations, and build the foundational skills to grow into a full Delivery Manager over time. What You'll Do - Support end-to-end engagement execution including status reporting, meeting facilitation, risk tracking, and operational coordination - Work within established delivery standards and guidelines while exercising judgment to address day-to-day project challenges - Build and maintain working relationships with customer stakeholders, services sellers, architects, and third-party partners - Facilitate front-line customer interactions, escalating when appropriate to senior DMs or leadership - Contribute to delivery methodology improvements and lessons learned documentation - Complete elastic.co training and develop proficiency in our Outcome Based Delivery Methodology - Support account renewal and expansion efforts through active collaboration with Customer Success and Account Executives Qualifications - 3–5 years of experience in consulting, professional services, or project coordination — ideally within a federal or public sector environment - Demonstrated ability to manage tasks and workstreams within a larger project with strong prioritization and time management - Comfortable facilitating meetings, capturing decisions, and maintaining accountability with customer and internal stakeholders - Working knowledge of Professional Services Automation (PSA) tools - Strong written and verbal communication — able to translate technical context into clear status updates for non-technical audiences - Open to feedback, eager to learn, and able to operate under routine supervision while building toward greater autonomy - Familiarity with US federal delivery environments, government contracting constructs, or security onboarding processes a plus - Bachelor's degree or equivalent experience; PMP or Scrum certification a plus What Sets You Apart - You take ownership of your workstreams without being told twice - You're collaborative by default and build trust with customers and teammates quickly - You thrive in structured environments but can adapt when things change - You're building toward something — you want to grow into a senior delivery leader and are willing to do the work to get there Benefits - Competitive pay based on the work you do here and not your previous salary - Health coverage for you and your family - Ability to craft your calendar with flexible locations and schedules for many roles - Generous number of vacation days each year - Double your charitable giving - We match up to $1500 (or local currency equivalent) - Up to 40 hours each year to use toward volunteer projects you love - Embracing parenthood with minimum of 16 weeks of parental leave

Role Description The Service Delivery Manager will lead and be responsible for overseeing and improving the supply chain operations of ThinkOn IT equipment sourcing. The role will support the Engineer, Operations and Product team in all areas of procurement related to Infrastructure. This role will source, analyze, and report all supply chain data, track costs and logistics, and evaluate supplier performance. The role will be responsible for preparing industry forecasts, ThinkOn capacity forecasts and predicting changes to market trends that align with ThinkOn’s vision. The analyst must be capable of leading and coordinating a team of internal and external resources. The role must be able to evaluate and optimize ThinkOn’s current supplier performance, cost, and logistics, analyze cost structures and study competitor behaviour. The position will build and own the ThinkOn Vendor Management program. The role will ensure new Designs, updates, and changes made in the Architecture team are delivered to the right stakeholders with high-level service and details. ThinkOn is a remote-first organization. At this time, we are welcoming candidates from Canada or the US for this position. Please note that this listing is for a current vacancy at ThinkOn. We are looking for qualified candidates who are eager to contribute and grow with us. If you're interested in this opportunity, we encourage you to apply soon, as we are reviewing applications on a rolling basis. Responsibilities - Build relationships with vendor sales/technical teams - Build out vendor relationships with key technical folks to ensure weekly/bi-weekly cadence reviews - Identify opportunities to enhance productivity, effectiveness, and operational efficiency - Resolve day-to-day supply chain issues and promote operational consistency - Evaluate procurement metrics by measuring supplier and vendor performance - Identify project scopes, schedules, and costs - Establish effective communication channels with internal team, customers, vendors, suppliers, and shipping companies - Establish risk management plans relating to procurement, logistics and staffing - Project industry trends to implement appropriate responses and contingency measures, aligning with ThinkOn visions - Conduct quarterly business reviews with suppliers and vendors - Build and manage supplier price books and cost structures - Report on competitive intelligence, as well as market and consumer trends - Ensure compliance on imports, export, and shipment across multiple Data centers and countries - Study sales records and inventory levels of current Infrastructure resources - Identify internal ThinkOn Team issues and needs by maintaining an excellent relationship with end-users and stakeholders - Maintain high-performance levels for service-related processes and implement improvement activities wherever necessary - Take ownership of critical incidents, coordinating with resolution parties, and establishing effective communication between stakeholders for post-incident reviews - Ensure that systems, procedures, and methodologies are in place to support outstanding service delivery - Analyze third-party as well as internal processes and create strategies for service delivery optimization - Recommend methods of improvement and ensure that actions are implemented on time for service delivery upgrades - Provide accurate and regular reports to the management on the performance of the service delivery - Lead personnel management, including staff recruitment, performance assessment, training, and mentoring - Build strong relationships with teams and stakeholders to enable effective dialogue exchange between departments Qualifications - Infrastructure knowledge – network, storage, and compute vendors and equipment - Experience in dealing with third-party provided services - Technical knowledge on Storage SANs (Hitachi, HPE, Dell, Pure, Lenovo) - Software (VMware, Veeam, Commvault, Dell ECS, etc.) - Experience in strategic sourcing analysis - Advanced supply chain, procurement, logistics, and Datacenter management knowledge - Proficiency in mitigating risks by predicting future industry trends - In-depth knowledge of market and consumer trends that might impact supply chains and associated costs - Exceptional negotiation skills - Extensive knowledge of import, export, and shipping regulation (Global Logistics) - Ability to lead vendor related conversations - Sound understanding of IT infrastructure, cloud, and cloud-based technologies and applications - Ability to effectively prioritize work - Excellent analytical and problem-solving skills - Ability to effectively communicate with all parties involved in conversations and project handoff - Ability to analyze and improve supply chain operations - Ability to lead projects and project teams, rectifying reliability issues and monitoring progress - Mastery of ITIL (Information Technology Infrastructure Library) principles Benefits - A remote-first culture - Competitive compensation package - Flexible time-off for vacation, plus illness & personal days - Comprehensive health and dental benefits, including GRSP & 401k Matching Program Company Description Founded in 2013, ThinkOn is a managed infrastructure services provider (MISP) with a global data center footprint, focused on empowering partners to do whatever they need to do with their data. ThinkOn’s team of data-obsessed experts protect clients’ data like it’s their own, making it more resilient, secure, actionable, and searchable. ThinkOn is Channel First and works with a global network of value-add resellers and managed service providers to provide creative, turnkey Infrastructure-as-a-Service (IaaS), Disaster Recovery-as-a-Service (DRaaS), and Backup-as-a-Service (BaaS) solutions and data management services that are fast, flexible, scalable, highly secure, and cost-effective with predictable pricing and no hidden fees. ThinkOn has data centers located across North America, the United Kingdom, Australia, and the Caribbean. Recognized for its substantial growth and global success, ThinkOn has been named to several notable lists, including The Globe and Mail’s Report on Business ranking of “Canada’s Top Growing Companies” (2021 and 2022), the Deloitte Technology Fast 500 (2021 and 2022), the Deloitte Technology Fast 50 (2021), CIOReview’s “Most Promising Backup Solution Provider” (2021), the Canadian Business “Growth List,” and Channel Daily News’ “Top 100 Solution Providers” (2021). ThinkOn is headquartered in Toronto, Ontario. To learn more, visit www.ThinkOn.com . Accessibility Accommodations ThinkOn is committed to a workforce that is reflective of diverse populations. We welcome applications from qualified individuals from all backgrounds. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and accessibility standards across Canada, ThinkOn provides accommodations to job applicants with disabilities throughout the recruitment process. If you require accommodations, please let us know and we will work with you to meet your needs. We are committed to a selection process and work environment that is inclusive, equitable, accessible, and adheres to our corporate values. Learn more about our corporate values at www.ThinkOn.com/values/ .

Role Description Reporting directly to the Director, Transparency Operations & Customer Success, the Senior Manager, Global Transparency will be responsible for all aspects of product delivery, including customer success, support and professional services for the transparency product. The Senior Manager, Global Transparency is responsible for successful achievement of all reporting metrics and deadlines across customers. - Maintain deep, current expertise in U.S. and global life sciences compliance requirements related to transparency reporting. - Serve as the primary compliance advisor for transparency customers, providing guidance on regulatory interpretation, risk mitigation, and industry benchmarking. - Anticipate compliance trends, emerging regulations, and evolving industry expectations; translate updates into actionable internal recommendations. - Maintain a deep understanding of the product; ensure comprehensive understanding of all product changes and how the changes impact customers, data and projects. - Oversee the provision of customer support and professional services. - Actively engage in building a strong relationship with customers; listen to customer needs and complaints and act quickly to identify solutions; share all feedback with team management and Account Management teams. - Seek input and feedback from Implementation, Account Lead and Professional Services team members about customer experience, support matters, accomplishments and challenges; communicate regularly with Account Management team, providing updates on customer feedback, issues and project status. - Serve as initial escalation point for team management and customers to address support, service and product issues. - Ensure successful achievement of all reporting metrics and deadlines across customers; establish KPIs to track and report on progress; utilize project management tools to facilitate accurate tracking of progress and identification of risks. - Work closely with team management to design and document procedures for supporting products; assist with regular training on procedures. - Collect feedback from team members and customers and identify solutions or opportunities for improvement in products and services; share information with management and Account Managers. - Actively engage in sales and marketing efforts to support sales to existing and new customers through participation in industry conferences, sales meetings and other networking initiatives. - Serve as member of product operations leadership team. Qualifications - A bachelor’s degree. - A minimum of 5 years of experience working in or with life sciences companies in at least one of the following areas: - Commercial compliance - Sales/commercial operations - Aggregate spend/transparency reporting - Alternatively, candidates may have significant technical or customer support experience to qualify. - Priority will be given to candidates with one or more of the following: - Knowledge of the various U.S. laws and codes related to life sciences sales and marketing practices. - Knowledge of the various global laws and codes related to life sciences sales and marketing practices. - Experience in business/customer-facing role and customer support. - Project management experience. Benefits - Merit-based compensation – Competitive base salary plus bonus. - Work from anywhere – Roles are open to candidates located anywhere in the US (United States). - Unlimited PTO (Paid Time Off), including Paid Holidays and Sick Leave. - 401k+ Match. - Comprehensive health, dental, and vision insurance. - Paid Parental Leave. - Health and wellness perks including life & disability insurance, healthcare funding options like FSAs (Flexible Spending Accounts) and HSAs (Health Savings Account), Dependent Care, an EAP (Employee Assistance Program) program, discounts, Learning and Development. Working Conditions/Physical Demands - This position is fully remote, with limited travel that may be required for occasional team meetings, training sessions, or business events. - Work is performed primarily in a home-office environment using standard office equipment such as a computer, keyboard, mouse, and phone. - Employees are expected to maintain a safe, ergonomic, and confidential workspace with reliable high-speed internet access suitable for professional remote work. - The role generally requires extended periods of sitting, viewing a computer screen, and communicating through written and verbal means. - Occasional light physical activity (e.g., lifting materials or equipment up to 20 pounds) may be necessary. - Reasonable accommodations will be provided in accordance with the Americans with Disabilities Act (ADA) and other applicable laws to enable qualified individuals with disabilities to perform the essential functions of the job. - Employees working remotely must ensure their workspace meets company standards for safety, ergonomics, and data security as outlined in organizational policy. Disclaimer This job description identifies the general duties and minimum level of skills required to perform this job. It is not intended to represent a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned. Notice for all applicants We are seeking a permanent full-time employee, this is not a contractor position. Notice for Colorado and Washington applicants In compliance with applicable pay transparency laws, the expected annual base salary for this role is $120,000–$150,000, plus eligibility for bonus and benefits. Company Description MediSpend is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law. To all recruitment agencies We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.