Role Description The Service Delivery Manager will lead and be responsible for overseeing and improving the supply chain operations of ThinkOn IT equipment sourcing. The role will support the Engineer, Operations and Product team in all areas of procurement related to Infrastructure. This role will source, analyze, and report all supply chain data, track costs and logistics, and evaluate supplier performance. The role will be responsible for preparing industry forecasts, ThinkOn capacity forecasts and predicting changes to market trends that align with ThinkOn’s vision. The analyst must be capable of leading and coordinating a team of internal and external resources. The role must be able to evaluate and optimize ThinkOn’s current supplier performance, cost, and logistics, analyze cost structures and study competitor behaviour. The position will build and own the ThinkOn Vendor Management program. The role will ensure new Designs, updates, and changes made in the Architecture team are delivered to the right stakeholders with high-level service and details. ThinkOn is a remote-first organization. At this time, we are welcoming candidates from Canada or the US for this position. Please note that this listing is for a current vacancy at ThinkOn. We are looking for qualified candidates who are eager to contribute and grow with us. If you're interested in this opportunity, we encourage you to apply soon, as we are reviewing applications on a rolling basis. Responsibilities - Build relationships with vendor sales/technical teams - Build out vendor relationships with key technical folks to ensure weekly/bi-weekly cadence reviews - Identify opportunities to enhance productivity, effectiveness, and operational efficiency - Resolve day-to-day supply chain issues and promote operational consistency - Evaluate procurement metrics by measuring supplier and vendor performance - Identify project scopes, schedules, and costs - Establish effective communication channels with internal team, customers, vendors, suppliers, and shipping companies - Establish risk management plans relating to procurement, logistics and staffing - Project industry trends to implement appropriate responses and contingency measures, aligning with ThinkOn visions - Conduct quarterly business reviews with suppliers and vendors - Build and manage supplier price books and cost structures - Report on competitive intelligence, as well as market and consumer trends - Ensure compliance on imports, export, and shipment across multiple Data centers and countries - Study sales records and inventory levels of current Infrastructure resources - Identify internal ThinkOn Team issues and needs by maintaining an excellent relationship with end-users and stakeholders - Maintain high-performance levels for service-related processes and implement improvement activities wherever necessary - Take ownership of critical incidents, coordinating with resolution parties, and establishing effective communication between stakeholders for post-incident reviews - Ensure that systems, procedures, and methodologies are in place to support outstanding service delivery - Analyze third-party as well as internal processes and create strategies for service delivery optimization - Recommend methods of improvement and ensure that actions are implemented on time for service delivery upgrades - Provide accurate and regular reports to the management on the performance of the service delivery - Lead personnel management, including staff recruitment, performance assessment, training, and mentoring - Build strong relationships with teams and stakeholders to enable effective dialogue exchange between departments Qualifications - Infrastructure knowledge – network, storage, and compute vendors and equipment - Experience in dealing with third-party provided services - Technical knowledge on Storage SANs (Hitachi, HPE, Dell, Pure, Lenovo) - Software (VMware, Veeam, Commvault, Dell ECS, etc.) - Experience in strategic sourcing analysis - Advanced supply chain, procurement, logistics, and Datacenter management knowledge - Proficiency in mitigating risks by predicting future industry trends - In-depth knowledge of market and consumer trends that might impact supply chains and associated costs - Exceptional negotiation skills - Extensive knowledge of import, export, and shipping regulation (Global Logistics) - Ability to lead vendor related conversations - Sound understanding of IT infrastructure, cloud, and cloud-based technologies and applications - Ability to effectively prioritize work - Excellent analytical and problem-solving skills - Ability to effectively communicate with all parties involved in conversations and project handoff - Ability to analyze and improve supply chain operations - Ability to lead projects and project teams, rectifying reliability issues and monitoring progress - Mastery of ITIL (Information Technology Infrastructure Library) principles Benefits - A remote-first culture - Competitive compensation package - Flexible time-off for vacation, plus illness & personal days - Comprehensive health and dental benefits, including GRSP & 401k Matching Program Company Description Founded in 2013, ThinkOn is a managed infrastructure services provider (MISP) with a global data center footprint, focused on empowering partners to do whatever they need to do with their data. ThinkOn’s team of data-obsessed experts protect clients’ data like it’s their own, making it more resilient, secure, actionable, and searchable. ThinkOn is Channel First and works with a global network of value-add resellers and managed service providers to provide creative, turnkey Infrastructure-as-a-Service (IaaS), Disaster Recovery-as-a-Service (DRaaS), and Backup-as-a-Service (BaaS) solutions and data management services that are fast, flexible, scalable, highly secure, and cost-effective with predictable pricing and no hidden fees. ThinkOn has data centers located across North America, the United Kingdom, Australia, and the Caribbean. Recognized for its substantial growth and global success, ThinkOn has been named to several notable lists, including The Globe and Mail’s Report on Business ranking of “Canada’s Top Growing Companies” (2021 and 2022), the Deloitte Technology Fast 500 (2021 and 2022), the Deloitte Technology Fast 50 (2021), CIOReview’s “Most Promising Backup Solution Provider” (2021), the Canadian Business “Growth List,” and Channel Daily News’ “Top 100 Solution Providers” (2021). ThinkOn is headquartered in Toronto, Ontario. To learn more, visit www.ThinkOn.com . Accessibility Accommodations ThinkOn is committed to a workforce that is reflective of diverse populations. We welcome applications from qualified individuals from all backgrounds. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and accessibility standards across Canada, ThinkOn provides accommodations to job applicants with disabilities throughout the recruitment process. If you require accommodations, please let us know and we will work with you to meet your needs. We are committed to a selection process and work environment that is inclusive, equitable, accessible, and adheres to our corporate values. Learn more about our corporate values at www.ThinkOn.com/values/ .

Role Description Reporting directly to the Director, Transparency Operations & Customer Success, the Senior Manager, Global Transparency will be responsible for all aspects of product delivery, including customer success, support and professional services for the transparency product. The Senior Manager, Global Transparency is responsible for successful achievement of all reporting metrics and deadlines across customers. - Maintain deep, current expertise in U.S. and global life sciences compliance requirements related to transparency reporting. - Serve as the primary compliance advisor for transparency customers, providing guidance on regulatory interpretation, risk mitigation, and industry benchmarking. - Anticipate compliance trends, emerging regulations, and evolving industry expectations; translate updates into actionable internal recommendations. - Maintain a deep understanding of the product; ensure comprehensive understanding of all product changes and how the changes impact customers, data and projects. - Oversee the provision of customer support and professional services. - Actively engage in building a strong relationship with customers; listen to customer needs and complaints and act quickly to identify solutions; share all feedback with team management and Account Management teams. - Seek input and feedback from Implementation, Account Lead and Professional Services team members about customer experience, support matters, accomplishments and challenges; communicate regularly with Account Management team, providing updates on customer feedback, issues and project status. - Serve as initial escalation point for team management and customers to address support, service and product issues. - Ensure successful achievement of all reporting metrics and deadlines across customers; establish KPIs to track and report on progress; utilize project management tools to facilitate accurate tracking of progress and identification of risks. - Work closely with team management to design and document procedures for supporting products; assist with regular training on procedures. - Collect feedback from team members and customers and identify solutions or opportunities for improvement in products and services; share information with management and Account Managers. - Actively engage in sales and marketing efforts to support sales to existing and new customers through participation in industry conferences, sales meetings and other networking initiatives. - Serve as member of product operations leadership team. Qualifications - A bachelor’s degree. - A minimum of 5 years of experience working in or with life sciences companies in at least one of the following areas: - Commercial compliance - Sales/commercial operations - Aggregate spend/transparency reporting - Alternatively, candidates may have significant technical or customer support experience to qualify. - Priority will be given to candidates with one or more of the following: - Knowledge of the various U.S. laws and codes related to life sciences sales and marketing practices. - Knowledge of the various global laws and codes related to life sciences sales and marketing practices. - Experience in business/customer-facing role and customer support. - Project management experience. Benefits - Merit-based compensation – Competitive base salary plus bonus. - Work from anywhere – Roles are open to candidates located anywhere in the US (United States). - Unlimited PTO (Paid Time Off), including Paid Holidays and Sick Leave. - 401k+ Match. - Comprehensive health, dental, and vision insurance. - Paid Parental Leave. - Health and wellness perks including life & disability insurance, healthcare funding options like FSAs (Flexible Spending Accounts) and HSAs (Health Savings Account), Dependent Care, an EAP (Employee Assistance Program) program, discounts, Learning and Development. Working Conditions/Physical Demands - This position is fully remote, with limited travel that may be required for occasional team meetings, training sessions, or business events. - Work is performed primarily in a home-office environment using standard office equipment such as a computer, keyboard, mouse, and phone. - Employees are expected to maintain a safe, ergonomic, and confidential workspace with reliable high-speed internet access suitable for professional remote work. - The role generally requires extended periods of sitting, viewing a computer screen, and communicating through written and verbal means. - Occasional light physical activity (e.g., lifting materials or equipment up to 20 pounds) may be necessary. - Reasonable accommodations will be provided in accordance with the Americans with Disabilities Act (ADA) and other applicable laws to enable qualified individuals with disabilities to perform the essential functions of the job. - Employees working remotely must ensure their workspace meets company standards for safety, ergonomics, and data security as outlined in organizational policy. Disclaimer This job description identifies the general duties and minimum level of skills required to perform this job. It is not intended to represent a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned. Notice for all applicants We are seeking a permanent full-time employee, this is not a contractor position. Notice for Colorado and Washington applicants In compliance with applicable pay transparency laws, the expected annual base salary for this role is $120,000–$150,000, plus eligibility for bonus and benefits. Company Description MediSpend is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law. To all recruitment agencies We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.

Assistant Manager, Investor Services Hong Kong Monday - Friday, 9.00am - 6.00pm Hybrid Some of the things you’ll be doing: - Performs AML/CFT including investor KYC and follow up with investor on required KYC documents including FATCA/CRS related forms/information - Prepares investor KYC pack and update the checklist/system - Performs FATCA/CRS Indicia and documentation review and carry out the validation and reasonableness check - Prepares FATCA/CRS files and arrange respective reporting before regulatory deadlines - Oversee and review TA dealing activities including capital calls, distributions, transfer, subscriptions, redemptions, switches - Maintains and updates investor register and static data in system - Prepares and issues investor statements, contract notes and manages distributions/dividends - Review and approve payments and settlements - Act as the key contact with clients and investors on routine transaction and KYC related matters - Ensures strict compliance with CSC internal procedures and guidelines as well as the regulatory requirements - Collaborates with other teams to understand client needs and provide solutions - Participates in ad hoc projects assigned by your supervisor What technical skills, experience, and qualifications do you need? - Degree holder in Business Administration or related discipline - Minimum 5 years investor services experience - Candidates with less experience will be considered for a more junior role - With Know Your Customer ("KYC") or Transfer Agency background is required - Proficiency in Microsoft Office suite, especially WORD, EXCEL, PPT - Excellent in both written and spoken English and Chinese, with conversational Mandarin - Independent, multi-tasking, meticulous, pro-active, attentive to details, self-motivated - Able to adapt in new challenges and with excellent communication skills - Mature and stable, be willing to work under pressure About Us CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business.® Visit our careers site to learn more about CSC and our commitment to our clients, communities, and each other. CSC is committed to creating a feeling of belonging through a diverse and growth-oriented environment where everyone is valued. CSC colleagues have global career opportunities and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance. To learn more, visit cscglobal.com/service/careers. We offer a range of support to colleagues with disabilities, ensuring people have the necessary resources to thrive in their roles. We encourage candidates to work closely with our talent acquisition partners to convey their specific needs. Our commitment to accessibility reflects our broader dedication to diversity and belonging, CSC only accepts resumes from employment agencies that are part of our approved supplier program. Resumes submitted from other agencies either to talent acquisition, our hiring leaders, employees, or through any other mechanism other than our supplier process, will not be eligible to claim related fees and the submitted resumes will be considered property of CSC. We encourage candidates to apply directly to our website and not through third-party sources. Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications. About the Team At CSC®, we’re always looking ahead, finding ways to innovate, challenge the status quo, and anticipate the needs of our clients. We exceed expectations by adapting client ambitions and goals as our own. This Fierce Client Spirit has helped us adapt and create solutions that have enabled businesses to run smoother and smarter for more than 125 years. It’s also the reason we’re the trusted partner of many of the world’s most successful organizations. CSC is committed to attracting, developing, and retaining talented people whose values align with ours. We empower our colleagues to bring the right solutions to market to meet client demand. That’s why we are the leading provider of business administration and compliance solutions. - CSC is a great place to work with smart and dedicated people. - We have won several employer recognition awards, including Top Workplace USA, Great Places to Work India, and Built In’s Best Places to Work. - We offer fulfilling work and career opportunities. Most positions are filled with internal moves and employee referrals. - Employees are eligible for Success Sharing, bonuses, or commission plans based on role and individual performance. - CSC offers a competitive and comprehensive benefits package that includes annual leave, tuition reimbursement, referral bonuses, and more. - As business needs allow, CSC offers hybrid or remote work schedules in alignment with local regulations. Specific details for this position will be discussed during the interview process.

Role Description As a Manager in Intellectual Property Dispute Resolution for Ocean Tomo, a part of J.S. Held, you will focus on the daily management of litigation engagements. Some of the responsibilities include: - Creating complex financial models on client businesses and products - Writing reports, presentations and other materials - Daily management of engagements including meetings with clients and counsel - Critiquing opposing parties' claims - Directing analyst efforts in preparing models, reports and research and other activities on the engagement - Synthesizing financial, marketing and other documents - Managing small to medium sized projects independently - Training of analysts on technical concepts - Assisting with practice development efforts of the Directors and Managing Directors - Playing a supporting role in identifying and exploring new business opportunities Qualifications - Bachelors or Masters concentrating in finance, accounting, business or economics from a highly regarded program - 4 plus years of litigation consulting or intellectual property valuation experience - CPA/CFA preferred - High degree of professionalism, integrity and flexibility - Excellent oral and written communication skills - Great attitude and client presence - Experience managing team members - Solid analytical skills, and the ability to work well in a team environment are essential - Proficiency with MS Word and Excel - Superior attention to detail Requirements - Prolonged periods sitting at a desk and working on a computer - Ability to travel as needed Benefits - Flexible work environment allows employees to work remotely, when needed - Flexible Time Off policy - Medical, Dental, and Vision Insurance - 401k Match - Commuter Benefit - A reasonable estimate of the salary range for this role is $100k - $120k