Role Description As a Regional Sales and Agency Manager at Flix, you will oversee sales locations in the Southern Region, ensuring strong customer experience standards and business growth. This role requires a strategic, data-driven approach to managing terminal operations, agency partnerships, and direct sales channels. - Oversee sales locations across terminals, agencies, and ticket vending machines, ensuring efficient operations and strong customer experience. - Evaluate cost-to-sell metrics and execute growth strategies to drive sales performance. - Lead contract negotiations and manage reseller relationships, ensuring compliance with policies and agreements. - Manage agency onboarding, training, and ongoing development to maintain successful offline sales channels. - Conduct site assessments for infrastructure, branding, security, and facilities management, escalating concerns as needed. - Collaborate with Government Affairs and Infrastructure teams to identify new sales locations and optimize subsidy and bus stop development. - Travel frequently (50-75%) to oversee regional operations, conduct audits, and foster strong partnerships. Qualifications - Excellent written and verbal communication skills with the ability to engage at various levels of management. - Highly organized, detail-oriented, and able to multitask in a fast-paced environment. - Strong problem-solving and decision-making skills, ensuring efficiency and compliance. - Experience with bus terminal operations is preferred but not required. - Proficiency in Microsoft Office Suite and familiarity with Salesforce for data tracking and process optimization. - A proactive approach to improving regional operations, driving KPIs, and mitigating risks. Benefits - Comprehensive Wellness Coverage – Competitive Medical, Vision, and Dental plans, including multiple FSAs (Health and Dependent Care). - 401(k) Matching – 401(k) plan with up to 4% company matching contributions. - Flexible Time Off – Take time off when you need it, as you need it, subject to business needs and manager approval. - Paid Parental Leave – 8 weeks of fully paid leave to support new parents and growing families. - Company Paid Life Insurance – Basic company-paid life insurance equal to your annual salary. - Lifestyle Spending Account – Receive up to $600 per year for eligible lifestyle-related services. - Tuition Support – Up to $5,250 per year reimbursed for your continued education and development after 12 months of continuous service. - 24/7 Employee Assistance Program – Free, confidential support for mental health, legal, financial, and family issues, including up to 5 free counseling sessions per year. - Work from (M)Anywhere – Depending on your role, work from another location for up to 60 days per year.

Role Description Pool Scouts of Southern MD and Annapolis is seeking a dedicated and organized Office Manager. This role is essential in ensuring smooth operations and providing excellent service to our customers. The ideal candidate will excel in customer service, sales, and quality assurance, while efficiently managing jobs, routes, and customer interactions. Key Responsibilities - Customer Service: - Serve as the primary point of contact for customers, addressing inquiries and resolving issues promptly. - Follow up with new and existing customers to ensure satisfaction and address any concerns. - Sales: - Book new customers and handle incoming sales inquiries. - Provide quotes and estimates from various pool suppliers (SCP, Leslie’s, and local vendors) to the General Manager (GM). - Quality Assurance: - Ensure all necessary pictures and comments from pool technicians are uploaded to Serviceminder.IO. - Follow up with customers to verify service quality and satisfaction. - Job and Route Management: - Manage jobs, routes, and schedules to optimize efficiency and productivity. - Ensure route optimization for technician assignments. - Communication: - Act as a liaison between the GM, pool technicians, and affiliate partners. - Send technician work schedules for the week. - Administrative Duties: - Invoice customers and collect payments via Serviceminder.io. - Maintain accurate records and ensure timely updates in the system. Qualifications - Proven experience in customer service and sales roles. - Strong organizational and multitasking skills. - Excellent communication skills, both written and verbal. - Proficiency in using Serviceminder.io or similar software. - Ability to work independently and remotely. - Familiarity with the pool industry is a plus. - Flexible work from home options available. Benefits - Health insurance - Training & development - 401(k) - 401(k) matching

• Lead, coach, and develop a team of 20+ employees, including people leaders. • Deliver regional business results, including top-line revenue, market share growth, and achievement of budget commitments. • Develop and execute regional business strategies aligned with national priorities. • Lead regional tender and RFP processes, including shaping strategy and overseeing submissions. • Build and maintain strong customer relationships; conduct business reviews to ensure contract performance and identify growth opportunities. • Funnel market insights into strategic business planning processes. • Close collaboration with marketing in creating new business proposals to grow the business. • Gain market insights through interaction with customers, payors, and industry experts. • Define and execute long-term business growth strategy that drives increased sales and market growth opportunities. • Analyze and report sales results against forecast to senior management.

• Managing a team of field based Oncology Sales Specialists who will plan and execute territory business plans for breakthrough products in Oncology and Urology. • Demonstrating business and clinical expertise while building a strategic plan and guiding the team to deliver sales results within an assigned budget. • Possessing strong leadership skills and building a high-performing, motivated and engaged team while developing individual talent and managing performance. • Connecting with internal and external customers and shaping our business to help the appropriate patients. • Working in the field with minimal supervision, adapting quickly to change and demonstrating an understanding of pharmaceutical/biotech regulatory and promotional guidelines.