• Drive key VIP sales metrics • Contribute to process and compliance initiatives • Work closely with Analytics teams to monitor reinvestment programs • Assist VIP leadership in developing and implementing sales training programs • Participate in the escalation process including working with clients • Manage a high-performing team through coaching

• Lead, coach, and develop a team of 20+ employees, including people leaders, to drive strong commercial and clinical performance. • Deliver regional business results, including top-line revenue, market share growth, and achievement of budget commitments. • Develop and execute regional business strategies aligned with national priorities. • Lead regional tender and RFP processes, including shaping strategy and overseeing submissions. • Build and maintain strong customer relationships; conduct business reviews to ensure contract performance and identify growth opportunities. • Funnel market insights into strategic business planning processes including product launches, designing value beyond the product offerings, services, and other solutions.

Role Description As a Senior Client Solutions Manager, you will be the driving force behind building and deepening relationships with some of the world’s most respected brands. You will own the full client journey from initial platform adoption through long-term strategic growth, ensuring clients unlock maximum value from the BN Influencer platform and consistently expand their employee advocacy programs. This role primarily serves clients based in Mexico and South America, requiring fluency in Latin American Spanish to engage effectively with client teams and stakeholders across those markets. - Serve as a trusted strategic advisor, translating client business goals into tailored platform strategies. - Drive adoption at every stage and identify opportunities to deepen the partnership over time. - Mentor junior team members and contribute to how BN scales and refines its client experience. Qualifications - 6–8 years in a client-facing role within marketing, advertising, social media, or SaaS tech platforms. - Bilingual in Latin American Spanish and English, with strong written and spoken fluency. - Demonstrated ability to build deep, lasting client relationships and grow accounts over time. - Strong strategic thinking with a proven ability to translate client business needs into platform-specific solutions. - Advanced stakeholder management skills; comfortable navigating enterprise organizations. - Proficiency in project management tools (e.g., Asana, Jira) and collaboration platforms. - Data fluency—comfortable with analytics, performance metrics, and ROI storytelling. Requirements - Own and cultivate senior-level relationships with key enterprise clients. - Deeply understand each client’s business objectives, organizational structure, and success metrics. - Drive client retention and satisfaction by demonstrating program value. - Identify and lead expansion opportunities—upsell, cross-sell, and program growth. - Build multi-threaded relationships across client organizations. - Develop and execute customized adoption strategies. - Lead enablement sessions and ongoing training for clients. - Monitor platform usage data to proactively identify adoption gaps. - Direct cross-functional teams in the execution of complex programs. - Define success metrics, timelines, and deliverables using project management tools. - Mitigate risks and adapt plans dynamically to meet shifting priorities. Benefits - Impactful Work: Be part of a team that shapes the future of creator marketing for respected brands. - Innovative Environment: Work with cutting-edge technology and creative solutions. - Career Growth: Opportunities to advance within a rapidly evolving industry. Pay Rate $75,000-$95,000 base salary. Base salary is determined by several factors including education, experience, skills, and geography.

• Manages foreclosed assets; maintains and lists REO properties; negotiates offers with buyer; and liquidates assets to maximize profits and reduce loss severity. • Carries out management initiatives in accordance with the organization’s policies and applicable laws using judgment and discretion including; training vendors, planning, assigning vendor work balance, monitoring vendor performance, addressing complaints, and resolving problems. • Works with real estate agents, foreclosure department, accounts payable, title companies, attorneys, marketing coordinators, closers, eviction coordinators, and management and clients. • Completes for review by management, an executive summary on high-risk assets as needed. • Oversees the execution of Homeowner Association (HOA) assessments, delinquency matters, and code enforcement issues as they arise. Assures resolution of matter by the party responsible (e.g., property preservation, field services, and/or agent network tax monitoring, CFK, and evictions.) • Performs other duties and special projects, as assigned.