• Position the Global Platform Lead strategic platform discovery and qualification for major enterprise opportunities, establishing trusted advisor status with senior and C-level stakeholders across multi-region accounts. • Champion the platform promise of reach, reliability, and interconnection, positioning Equinix’s differentiated advantage across data center, digital services, and managed services portfolios. • Translate complex platform and ecosystem capabilities into compelling, outcome-oriented narratives tailored to executive and business personas. • Own the technical win end-to-end: whiteboarding, high-level discovery, and comprehensive technical account plan development. • Drive stakeholder relationship management across the sales team, leading the technical engagement process and channeling product feedback to improve portfolio outcomes. • Go into every customer engagement fully prepared: personas, research, desired outcomes, and disciplined AE partnership. • Articulate the full value of Equinix’s interconnection portfolio, including Equinix Fabric and cross-connects, to senior technical and business stakeholders across enterprise accounts. • Position ecosystem value and differentiated interconnection advantage across multiple personas and lines of business. • Develop and document reference architectures and strategic use cases that drive measurable customer outcomes and expand platform adoption. • Own end-to-end architecture strategy for assigned enterprise accounts, delivering consistent, comprehensive, and accurate technical account plans. • Drive global technical strategy across complex, multi-stakeholder engagements, coordinating across supporting GTM teams to deliver a unified and superior customer experience. • Lead customer workshops, executive briefings, and whiteboard sessions for transformational technology decisions spanning hybrid and multi-cloud modernization journeys.

• Serve as a trusted solutions advisor for ALEX opportunities, leading complex or strategic sales cycles and demos • Provide deal strategy and model best-in-class discovery, product demonstrations, and solution design for direct prospects, brokers, and clients. • Assist in architecting the deal to the buyer's needs • Act as one of the Revenue and Renewal team's product experts, mastering our products, system architecture, security requirements, customer needs, and the sales process, including plan analysis, when needed. • Respond to solution information requests, design tailored product solutions, and provide in-depth product demonstrations. • Support plan design analysis to insure product fit. • Develop a working knowledge of our products’ integration capabilities, including APIs, file sharing, and Single Sign-On (SSO), and help customers understand their architecture and benefits. • History of collaborating close across the organization, including sales, marketing, legal, security, and technology teams • Be quick on your feet, helping the sales team field questions and objections during the sales process, and helping customers understand how our architecture excels compared to the competition. • Assist with RFP content when deep product expertise is necessary. • Support revenue targets related to solution requirements.

• Partnering with our Sales team to articulate the overall Grafana value proposition, vision and strategy to customers • Owning the technical engagement with customers and help close complex opportunities through advanced competitive knowledge, technical skill and credibility • Delivering product and technical presentations to potential and existing customers • Effectively communicate with customers and internal teams to provide feedback on our products and the competitive landscape • Driving product conversations based on need and problems with customers • Working with the team to enhance documentation, write blog posts, record videos, contribute knowledge base articles and create other public or private enablement material

• Designing and defining end-to-end solution architecture for a treasury system implementation involving third-party external system integration • Leading solution design thinking phase, including defining IT landscape, architectural approach, project structure, integration components, and information flows • Shaping and documenting overall system architecture • Ensuring alignment with business and regulatory requirements • Collaborating closely with business, technical, and external stakeholders to translate requirements into scalable and secure architectural solutions • Overseeing system integration aspects (APIs, middleware, ETL) and ensuring seamless interoperability between internal and third-party systems • Producing clear and comprehensive solution design documentation to support implementation and future maintenance