• Serve as a trusted solutions advisor for ALEX opportunities, leading complex or strategic sales cycles and demos • Provide deal strategy and model best-in-class discovery, product demonstrations, and solution design for direct prospects, brokers, and clients. • Assist in architecting the deal to the buyer's needs • Act as one of the Revenue and Renewal team's product experts, mastering our products, system architecture, security requirements, customer needs, and the sales process, including plan analysis, when needed. • Respond to solution information requests, design tailored product solutions, and provide in-depth product demonstrations. • Support plan design analysis to insure product fit. • Develop a working knowledge of our products’ integration capabilities, including APIs, file sharing, and Single Sign-On (SSO), and help customers understand their architecture and benefits. • History of collaborating close across the organization, including sales, marketing, legal, security, and technology teams • Be quick on your feet, helping the sales team field questions and objections during the sales process, and helping customers understand how our architecture excels compared to the competition. • Assist with RFP content when deep product expertise is necessary. • Support revenue targets related to solution requirements.

• Partnering with our Sales team to articulate the overall Grafana value proposition, vision and strategy to customers • Owning the technical engagement with customers and help close complex opportunities through advanced competitive knowledge, technical skill and credibility • Delivering product and technical presentations to potential and existing customers • Effectively communicate with customers and internal teams to provide feedback on our products and the competitive landscape • Driving product conversations based on need and problems with customers • Working with the team to enhance documentation, write blog posts, record videos, contribute knowledge base articles and create other public or private enablement material

• Designing and defining end-to-end solution architecture for a treasury system implementation involving third-party external system integration • Leading solution design thinking phase, including defining IT landscape, architectural approach, project structure, integration components, and information flows • Shaping and documenting overall system architecture • Ensuring alignment with business and regulatory requirements • Collaborating closely with business, technical, and external stakeholders to translate requirements into scalable and secure architectural solutions • Overseeing system integration aspects (APIs, middleware, ETL) and ensuring seamless interoperability between internal and third-party systems • Producing clear and comprehensive solution design documentation to support implementation and future maintenance

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description - Work part-time remotely collaborating with Arcfield technical leadership and customers. - Create and execute customer engagement plans; serve as point of contact for government and customer organizations; report results of customer activities and engagements. - Support development of early-win strategies for customer outreach and targeted influence, including initial technical discussions, white paper creation, and government relations/legislative advocacy planning. - Drive customer engagement through strategic briefings, RFI responses, and cross-functional meetings. - Elicit functional and non-functional requirements with senior engineers and stakeholders. - Coach and mentor engineers, sharing knowledge through demonstrations, training, and internal knowledge bases. - Set technical direction and quality standards across projects, reviewing engineering outputs to ensure consistency and excellence. - Lead investigations into complex issues and defects, ensuring proper reporting and oversight. - Convene multi-functional teams to innovate and deliver affordable, high-quality technology and engineering solutions. - Support annual and long-range strategic planning and technical roadmaps. Qualifications - BS 16-18, MS 14+, PhD 10+ - Prior working experience with Air Force Research Laboratory (AFRL) projects. - Proficient with DoD security frameworks and cross-domain solution implementation. - Strong understanding of classified network operations and security requirements. - Excellent verbal and written communication skills for technical documentation. - Ability to translate complex technical concepts to non-technical stakeholders. - Experience with DoD certification and accreditation processes. - Ability to obtain and maintain Top Secret security clearance with SCI eligibility. Requirements - Active US Top Secret security clearance with SCI eligibility (preferred). - Completed specialized training in Space Force network operations (preferred). - Prior experience with AFRL's secure computing environments (preferred). - Led Red Lan Network implementations for Space Force operations (preferred). - Recently held a US Top Secret security clearance with SCI eligibility (preferred). Benefits - Health Insurance - Life Insurance - Paid Time Off - Holiday Pay - Short Term and Long-Term Disability - Retirement and Savings - Learning and Development opportunities - Wellness programs - Other optional benefit elections Company Description This is the projected compensation range for this position: - Min: $152,483.71 - Max: $265,139.59 We are an equal opportunity employer and federal government contractor. We do not discriminate against any employee or applicant for employment as protected by law.