It’s golf. It’s not golf. It’s Topgolf. Come Play Around.
Regional Marketing Director
Location
United States
Posted
9 days ago
Salary
$113.1K - $141.4K / year
Seniority
Lead
Job Description
Regional Marketing Director
Topgolf
• Develop and execute territory-specific marketing plans that drive guest traffic, reservations, and revenue, aligned with brand standards and national campaign priorities. • Localize national promotions, seasonal campaigns, and membership/loyalty initiatives for each market's unique guest profile and competitive landscape. • Serve as the primary marketing voice in the field, partnering with venue General Managers and Regional Operations on in-venue execution and guest experience. • Identify and respond quickly to local market dynamics, competitive activity, and emerging opportunities. • Own local accountability for venue traffic KPIs, including reserved play, walk-in visits, frequency of return, and spend-per-visit. • Develop targeted promotions and local offers to stimulate demand during off-peak periods and capitalize on high-opportunity windows like summer and holidays. • Activate and promote the seasonal pass program within the territory, maximizing awareness and conversion online and in-venue. • Partner with venue teams to optimize the guest journey from booking through the in-bay experience. • Drive acquisition and engagement for membership and loyalty programs, with a focus on avid golfers and high-frequency guests. • Execute locally relevant tactics to promote membership and seasonal pass offerings at venues with strong golf-centric guest profiles. • Partner with marketing and CRM teams to deploy segmented messaging to the right guest profiles through the right local channels. • Relay on-the-ground guest feedback and market intelligence to inform membership and loyalty strategy. • Identify and manage local partnerships, sponsorships, and cross-promotions with businesses, golf clubs, sports organizations, and community groups. • Build relationships with local media, influencers, and community voices to amplify brand presence. • Support golf-specific activations and industry partnerships that deepen engagement with the avid golf community. • Leverage local sports, entertainment, and community calendars to create timely, revenue-driving promotions. • Oversee local digital execution including paid social, local search/SEO, email, and geo-targeted advertising in coordination with the performance marketing team. • Manage venue-level social media presence, ensuring content is on-brand, locally relevant, and drives engagement and conversion. • Maintain a consistent, compelling brand voice across digital, social, PR, and in-venue channels. • Identify and engage local content creators and brand advocates to expand organic reach. • Track and report on key performance metrics for the territory, including traffic trends, campaign ROI, membership acquisition, and guest satisfaction. • Leverage analytics tools, CRM data, and local market research to inform decisions and optimize spend. • Maintain a test-and-learn mindset, pilot new local tactics and sharing best practices with the broader field marketing team.
Job Requirements
- 7+ years of marketing experience with demonstrated success in local, field, or regional marketing roles; multi-unit hospitality, entertainment, restaurant, or retail experience strongly preferred.
- Proven track record of driving measurable revenue and traffic results at the market level through integrated marketing campaigns.
- Strong command of digital marketing channels including paid social, local SEO, email, and digital advertising platforms.
- Experience managing CRM tools and leveraging data and guest segmentation to develop targeted, conversion-focused campaigns.
- Ability to manage multiple simultaneous campaigns and venue priorities across a defined territory with minimal oversight.
- Strong community presence and relationship-building skills, with experience cultivating local partnerships, sponsorships, and media relationships.
- A collaborative partner to operations teams, able to influence without authority and align venue teams around marketing plans.
- Experience in membership-driven businesses or loyalty program activation is a plus.
- Golf knowledge or passion for the golf entertainment category is a plus but not required.
- Bachelor’s degree in marketing, Communications, Business, or a related field required; MBA or equivalent experience a plus.
Benefits
- Free Play & 1/2 price food!
- Health, dental, vision, 401(k) team member match, free mental well-being platform – and that’s just for starters for those who qualify.
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