Topgolf

Title: National Accounts Sales Manager (East) Location: Dallas United States Job Description: The National Accounts Sales Manager is responsible for driving event revenue growth across all Topgolf venues by cultivating relationships with key decision makers of National Accounts, high-value vendors, and national brand partners. This role combines strategic account management with proactive business development to secure large-scale event opportunities, expand partner engagement, and unlock scalable revenue streams. The NASM will partner and work closely with the Corporate Sales team at the Dallas Office as well as all local venue sales teams nationwide. This position will involve contacting and building relationships with key decision makers to secure counter-signed event agreements and manage all contract negotiations. The candidate will be required to support and work with executives and users across the entire organization as this is a highly visible and complex role. The National Account Sales Manager will report directly to the Sr. Manager of National Accounts & Event Partnerships to receive guidance and feedback, as well as daily interaction with Event Sales Associates from the field. This role will be fully remote and will be a member of the Corporate Sales team and Dallas Office. Develop strategic business plan to grow our top National Accounts annually. Negotiate annual contracts with senior executives and top decision makers to establish new National Accounts. Work closely and educate local event sales teams on the new National Program; Work as one-team to execute targeted sales blitzes to leverage relationships within our current accounts . Identify needs and buying motives, and offer guidance on what Topgolf products will help the client achieve their goals. Execute internal plan for account management through Salesfoce, sales cycle/transition, production metrics. Work efficiently within a fast-paced team environment while maintaining excellent product knowledge across all venues nationwide. Represent Topgolf as a brand ambassador at National Tradeshows to uncover new event business as well as build brand awareness. Essential Functions: - Develop strategic business plan to grow our top National Accounts annually - Negotiate annual contracts with senior executives and top decision makers to establish new National Accounts - Work closely and educate local event sales teams on the new National Program; Work as one-team to execute targeted sales blitzes to leverage relationships within our current accounts - Identify needs and buying motives, and offer guidance on what Topgolf products will help the client achieve their goals - Execute internal plan for account management through Salesfoce, sales cycle/transition, production metrics - Work efficiently within a fast-paced team environment while maintaining excellent product knowledge across all venues nationwide - Represent Topgolf as a brand ambassador at National Tradeshows to uncover new event business as well as build brand awareness Qualifications: - 10+ years of even sales experience in sports, entertainment, and/or hospitality Critical Skills: - Ability to communicate effectively with new guests, repeat guests, co-workers and management - Strong computer skills, particularly with Excel, Word, PowerPoint, and Salesforce - Excellent written and verbal communication skills - Ability to excel and multi-task in a fast-paced environment - Responds quickly and effectively to changing trends and circumstances; embraces change and welcomes fresh perspectives - Motivated and driven individual who can positively work with others to achieve all goals - Ability to develop clear action plans and drive processes with numerous interdependencies - Strong problem solving skills, analytical capabilities, and collaboration skills. Travel Requirements: - Ability to travel, sometime in excess of 50% BENEFITS Free Play & 1/2 price food! Health, dental, vision, 401(k) playmaker match, free mental well-being platform - and that's just for starters for those who qualify. View playmaker benefits here. ADA</p> The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties. EEO Statement Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve. Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law. Topgolf Entertainment Group does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website, employees or Human Resources. Topgolf will not pay fees for unsolicited agency resumes and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Topgolf Entertainment Group and will be processed accordingly without fee. Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Title: Senior National Tournaments Sales Manager Location: Dallas United States Job Description: The Sr. National Tournament Sales Manager will be responsible in growing our national portfolio of charity and fundraising golf tournaments. This role is responsible for identifying, acquiring, and managing new tournament partnerships across corporate, nonprofit, and association segments. They will own the full sales cycle-from prospecting and outreach to closing multi-year agreements-and help organizations elevate their golf events through our platform/services across our venue nationwide. This position will involve contacting and building relationships with key decision makers, tournament organizers and sponsors to secure counter-signed event agreements and manage all contract negotiations. The candidate will be required to support and work with executives and users across the entire organization as this is a highly visible and complex role. The National Tournament Sales Manager will report directly to the Sr. Director of National Events & Programs to receive guidance and feedback, as well as daily interaction with Event Sales Associates from the field. This role will be fully remote and will be a member of the Corporate Sales team and Dallas Office. Essential Functions: - Develop strategic business plan to grow our National Tournament & Fundraiser portfolio - - Negotiate annual contracts with senior executives, top decision makers, tournament organizers, and sponsors - - Work closely and educate local event sales teams on our National Tournaments & Fundraising program; Work as one-team to execute targeted sales blitzes to leverage relationships within our current accounts as well as establish new business - - Act as a trusted advisor on how to improve Tournament & Fundraising outcomes, drive retention and expansion (upsells, additional events) - - Execute internal plan for account management through Salesfoce, sales cycle/transition, production metrics - - Work efficiently within a fast-paced team environment while maintaining excellent product knowledge across all venues nationwide - - Represent Topgolf as a brand ambassador at National Tradeshows/Conventions and uncover new event business as well as build brand awareness in golf industry Critical Skills: - Ability to communicate effectively with new guests, repeat guests, co-workers and management - - Strong computer skills, particularly with Excel, Word, PowerPoint, and Salesforce - - Excellent written and verbal communication skills - - Ability to excel and multi-task in a fast-paced environment - - Responds quickly and effectively to changing trends and circumstances; embraces change and welcomes fresh perspectives - - Motivated and driven individual who can positively work with others to achieve all goals - - Ability to develop clear action plans and drive processes with numerous interdependencies - - Strong problem solving skills, analytical capabilities, and collaboration skills. Qualifications: - 10+ years of Tournaments & Fundraiser/events and experience in sports, entertainment, and/or hospitality. Travel Requirements: - Ability to travel, sometime in excess of 50% BENEFITS Free Play & 1/2 price food! Health, dental, vision, 401(k) playmaker match, free mental well-being platform - and that's just for starters for those who qualify. View playmaker benefits here. ADA</p> The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties. EEO Statement Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve. Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law. Topgolf Entertainment Group does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website, employees or Human Resources. Topgolf will not pay fees for unsolicited agency resumes and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Topgolf Entertainment Group and will be processed accordingly without fee. Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Title: National Accounts Sales Manager (West) Location: Dallas United States Job Description: The National Accounts Sales Manager is responsible for driving event revenue growth across all Topgolf venues by cultivating relationships with key decision makers of National Accounts, high-value vendors, and national brand partners. This role combines strategic account management with proactive business development to secure large-scale event opportunities, expand partner engagement, and unlock scalable revenue streams. The NASM will partner and work closely with the Corporate Sales team at the Dallas Office as well as all local venue sales teams nationwide. This position will involve contacting and building relationships with key decision makers to secure counter-signed event agreements and manage all contract negotiations. The candidate will be required to support and work with executives and users across the entire organization as this is a highly visible and complex role. The National Account Sales Manager will report directly to the Sr. Manager of National Accounts & Event Partnerships to receive guidance and feedback, as well as daily interaction with Event Sales Associates from the field. This role will be fully remote and will be a member of the Corporate Sales team and Dallas Office. Develop strategic business plan to grow our top National Accounts annually. Negotiate annual contracts with senior executives and top decision makers to establish new National Accounts. Work closely and educate local event sales teams on the new National Program; Work as one-team to execute targeted sales blitzes to leverage relationships within our current accounts . Identify needs and buying motives, and offer guidance on what Topgolf products will help the client achieve their goals. Execute internal plan for account management through Salesfoce, sales cycle/transition, production metrics. Work efficiently within a fast-paced team environment while maintaining excellent product knowledge across all venues nationwide. Represent Topgolf as a brand ambassador at National Tradeshows to uncover new event business as well as build brand awareness. BENEFITS Free Play & 1/2 price food! Health, dental, vision, 401(k) playmaker match, free mental well-being platform - and that's just for starters for those who qualify. View playmaker benefits here. ADA</p> The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties. EEO Statement Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve. Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law. Topgolf Entertainment Group does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website, employees or Human Resources. Topgolf will not pay fees for unsolicited agency resumes and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Topgolf Entertainment Group and will be processed accordingly without fee.

• Provide strategic direction, communication, training, and empowerment to Venue Directors of Operations to ensure alignment with sales goals, service excellence, and brand standards. • Build and sustain a strong leadership pipeline through succession planning and development initiatives. • Establish goals, monitor progress, and conduct regular performance and development reviews. • Partner with cross-functional teams to support enterprise initiatives and shared priorities. • Travel frequently to assigned venues to observe operations, provide in-person coaching, recognize strong performance, and ensure consistent hospitality delivery.

• Provide strategic direction, communication, training, and empowerment to Venue Directors of Operations to ensure alignment with sales goals, service excellence, and brand standards. • Build and sustain a strong leadership pipeline through succession planning and development initiatives. • Establish goals, monitor progress, and conduct regular performance and development reviews. • Partner with cross-functional teams to support enterprise initiatives and shared priorities. • Travel frequently to assigned venues to observe operations, provide in-person coaching, recognize strong performance, and ensure consistent hospitality delivery.

• Develop relationships with National Accounts and high-value vendors • Secure large-scale event opportunities and expand partner engagement • Execute internal plan for account management through Salesforce • Work efficiently within a fast-paced team environment • Collaborate closely with Corporate Sales team and local venue sales teams

• Responsible for growing the national portfolio of charity and fundraising golf tournaments. • Identifying, acquiring, and managing new tournament partnerships across corporate, nonprofit, and association segments. • Owning the full sales cycle—from prospecting and outreach to closing multi-year agreements. • Helping organizations elevate their golf events through Topgolf’s platform/services. • Contacting and building relationships with key decision makers, tournament organizers, and sponsors. • Managing all contract negotiations. • Supporting and working with executives and users across the organization.

• Drive event revenue growth across all Topgolf venues • Cultivate relationships with key decision makers • Negotiate annual contracts with senior executives • Execute strategic business plans for top National Accounts • Represent Topgolf as a brand ambassador at National Tradeshows

Title: Front of House Supervisor - Part Time Location: Webster United States Job Description: Category Venue Operations Job Id JR2023-20402 TG - Venue - Webster Job Responsibilities - Provide leadership and guidance to team members to achieve performance targets. - Monitor and evaluate team performance, providing regular feedback and coaching. - Collaborate with other departments to ensure seamless workflow and quality service delivery. - Identify and resolve operational issues and guest concerns promptly. - Promote a positive and inclusive team culture, fostering associate engagement and development. - Ensure compliance with company policies, procedures, and safety standards. - Prepare and present regular reports on team performance and key metrics. - Perform other operational duties as assigned by your manager Critical Skills & Experience Requirements - High school diploma or equivalent work experience. - Proven experience in a leadership or supervisory role. - Excellent communication, interpersonal, and problem-solving skills. - Strong organizational and time-management abilities. - Ability to motivate and inspire a diverse team to achieve goals. - Proficiency in relevant software and tools. - Knowledge of industry-specific regulations and best practices. - Availability to work varied shifts, including evenings, weekends and holidays - Ability to stand and walk for long periods of time including maneuvering up and down stairs BENEFITS Free Play & 1/2 price food! Health, dental, vision, 401(k) playmaker match, free mental well-being platform &ndash; and that&rsquo;s just for starters for those who qualify. View playmaker benefits here. ADA<br /> The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties. EEO Statement Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve. Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law. Topgolf Entertainment Group does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website, employees or Human Resources. Topgolf will not pay fees for unsolicited agency resumes and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Topgolf Entertainment Group and will be processed accordingly without fee. Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Role Description The Sr. Manager, People Experience leads a team of HR Business Partners who support Topgolf venue operations across assigned markets. This role serves as the strategic people partner to field and venue leadership, driving talent cycle execution, team members experience, and HR partnership across high-volume, high-energy venue environments. From regional leaders to frontline team members, this role ensures our venues have the HR support they need to grow, perform, and retain great people. What You Will Do - Lead and Develop the Field HR Team - Provide guidance and direction to a team of venue-facing HR Business Partners across assigned markets. - Manage performance through consistent coaching, feedback, and accountability to ensure role expectations and service standards are met. - Create an environment where each team member's strengths are leveraged and their development is prioritized. - Build a high-performing field HR team that is visible, trusted, and deeply embedded in the venues they support. - Partner Strategically with Venue and Field Leadership - Partner with general managers and regional leaders to identify and address people opportunities tied to venue performance. - Influence leadership decision-making across headcount planning, talent acquisition, performance management, development, engagement, and compensation. - Drive and execute career and leadership development efforts that build bench strength at the venue and market level. - Serve as a trusted advisor who helps venue leaders make better decisions faster. - Collaboration Across HR - Identify venue-level trends and business needs that should influence HR program design, rollout timing, and prioritization. - Consult with subject matter experts including associate relations, compliance, compensation, talent acquisition, OD, and training to address challenges impacting venue performance. - Bridge the gap between field realities and Home Office HR initiatives, ensuring what gets delivered is relevant and practical for venue teams. - Champion Team Member Experience and Venue Culture - Partner with venue leadership to ensure onboarding and cultural assimilation experiences are positive, consistent, and set team members up for success. - Serve as an accessible, unbiased resource for Associates to raise concerns, and surface those concerns appropriately with venue and regional leadership. - Model and reinforce Topgolf's culture and values in every venue interaction, helping build environments where team members want to stay and grow. - Deliver Training and Development in the Field - Partner with centers of excellence to deliver training across leadership development, compliance, culture, and engagement to venue populations. - Serve as the on-the-ground point of contact for training content, addressing questions and supporting skill application at the venue level. - Identify capability gaps in venue leadership and connect teams to the right development resources to close them. Core Competencies for Success - Drives Results - Consistently achieving results, even under tough circumstances. - Pushes the field HR team to deliver meaningful outcomes for venues, not just complete administrative tasks. - Drives a track record of success through talent cycle execution, venue partnership, and team performance. - Fosters a sense of urgency and accountability for supporting venue priorities across assigned markets. - Leads the team to persist and deliver quality HR support even during high-volume periods or periods of operational change. - Builds Effective Teams - Develops venue-facing HR Business Partners into trusted, high-performing field partners through regular coaching and development. - Communicates clear goals, roles, and expectations to a geographically distributed team. - Ensures the team has the right skills and creates space for individual strengths to show up in the venues they support. - Rewards team contributions and builds a culture of accountability, collaboration, and continuous improvement. - Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. - Adjusts communication style and content to the audience from hourly Associates to General Managers to senior field leadership. - Breaks down communication barriers between venue teams, the People Team, and HR centers of excellence. - Encourages candid dialogue across the team and with the venue leaders and team members they support. - Practices active listening to understand what leaders and Associates on the floor need before offering solutions. - Decision Quality - Making good and timely decisions that keep the organization moving forward. - Synthesizes venue context, people data, and HR expertise to guide field leaders toward sound people decisions. - Is willing to make and stand behind tough recommendations, even in high-pressure or emotionally charged venue situations. - Holds others accountable for making decisions consistent with policy, values, and sound reasoning. - Knows when to act independently, when to escalate, and when to bring in the right subject matter expert. Qualifications - Bachelor’s degree in human resources, Business Administration, or a related field required. - SHRM-SCP, SPHR, or equivalent certification preferred. - 7+ years of progressive HR experience within a fast-paced organization, preferably in hospitality, entertainment, or retail operations. - 5+ years of HR Business Partner experience supporting field or venue-based operations. - 5+ years of people leadership experience with direct reports. - Strong understanding of employment law, associate relations, and HR compliance in multi-state environments. - Proficient knowledge of adult development, learning, and performance improvement principles. - Demonstrated ability to build credibility and influence with field and venue leaders at all levels. - Proficiency in Microsoft Office: Excel, Outlook, PowerPoint, and Word. Benefits - Free Play & 1/2 price food! - Health, dental, vision, 401(k) playmaker match, free mental well-being platform – and that’s just for starters for those who qualify.